GPHW error reference

GDCH hardware error messages consist of an error ID in the format GPHW1234 where 1234 is a unique number, followed by a description of the problem and a suggestion for how to fix it. This topic documents each of those error messages.

GPHW3001: HighManagementPlaneCPUUsage

The Management CPU usage on the PANW Firewall is greater than 75%

GPHW3002: HighDataplanePlaneCPUUsage

The Data plane CPU usage on the PANW Firewall is greater than 75%

GPHW3003: EthernetInterfaceStatus

One of the ethernet interfaces on the PANW Firewall is down

GPHW3004: HighSessionTableUtilization

Session Table utilization on the PANW Firewall is greater than 80%

GPHW3101: TimeNotSynchronized

The server's timesync client is not synchronized with upstream server(s). Please check the health of the upstream NTP servers by checking the health of NTP pods: kubectl -n gpc-system get pods -l app.kubernetes.io/name=ntp.

GPHW3401: LowCapacity

A NetApp ONTAP aggregate has less than 25% of its capacity remaining.

GPHW3402: VeryLowCapacity

A NetApp ONTAP aggregate has less than 15% of its capacity remaining.

GPHW3403: ExtremelyLowCapacity

A NetApp ONTAP aggregate has less than 5% of its capacity remaining.