Customer Overview

Vodafone: Connecting the world for a better future

As a leading telecom and technology services company, Vodafone improves people’s lives with connectivity. This covers everything from mobile, broadband, and TV services to IoT connections that digitally transform businesses. With data solutions from Google Cloud, Vodafone is now redefining the customer experience for the digital age.

300 million

Mobile Customers

130 million

IoT devices

700 projects

on Google Cloud

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The Solution

Building an accessible digital future

All Vodafone’s services have a common purpose: to create a sustainable digital future that’s accessible to all. Customer experience sits at the heart of this vision, and data is the key to a lasting relationship with Vodafone customers. This data must be securely processed and made available across the organization, while adhering to national and international regulatory and compliance requirements. 

Turn data into value across 700+ use cases

With the Google Cloud-powered Nucleus platform, Vodafone has significantly expanded its data capabilities by generating high-quality insights that can be used across the business. Vodafone has already identified more than 700 concrete use cases that take advantage of those data capabilities to make the business more customer friendly, sustainable, and profitable.

Hear from Ignacio Garcia, Vodafone’s Chief Information Officer, on how Vodafone is approaching its data transformation. 

"The engineering team is over the moon because they are having the opportunity to co-innovate with Google Cloud."

Learn more here

Explore our Data Cloud solutions

See how tens of thousands of customers build their data clouds using Google Cloud, a unified, open approach to data-driven transformation.

Technical overview

Democratizing Vodafone data

As Vodafone’s data volumes grew, its legacy infrastructure became costly and difficult to maintain. The company knew that by keeping data in silos it wasn’t able to benefit from everything it had to offer to better serve its customers. Vodafone needed a unified data platform to integrate all their data.
How Vodafone optimizes business value from its data with Google Cloud

“With Nucleus and our ongoing partnership with Google Cloud, we’re transforming our approach to data. We’re better equipped to meet regulatory requirements at a much lower cost, and we’ve unlocked new capabilities by generating high-quality insights that inform the next generation of data and analytics products.”

Osman Peermamode, Head of Data and Analytics at Vodafone

Learn more about Vodafone use cases

Use Case
AI Booster: how Vodafone is supercharging AI & ML at scale

Read how Vodafone has been using AI and ML to enable predictive capabilities to enhance customer experience, improving network performance and accelerating advances in research.

Use Case
Helping Europe understand Covid-19 lockdowns with Google Cloud

Learn how Vodafone used anonymized mobile phone signal data to help monitor the spread of COVID-19.

Use Case
Turn data into value across 700+ use cases

With the Google Cloud-powered Nucleus platform, Vodafone has significantly expanded data capabilities by generating high-quality insights that can be used across the business.