Helping organizations solve for COVID-19 challenges
Solving for business continuity
Respond rapidly to customer concerns
Give customers the answers they need right away in chat, social, text, and over the phone with a customized virtual agent. Contact Center AI’s Rapid Response Virtual Agent program is designed to help government agencies, healthcare organizations, nonprofits, and businesses impacted by COVID-19.
Keeping our cloud up and running
We are taking measures to keep our systems up and running, so you can stay focused on your business. Learn how we’re supporting you through COVID-19.
Reduce downtime with disaster recovery planning
Our Disaster Recovery planning guide for existing and new enterprise workloads, including disaster recovery building blocks, and scenarios for data and applications.
Get Google Cloud training at no cost
In this time of transition to home working, we want to empower you to build new skills on cloud technology. Register to receive special offers on Google Cloud training.
Solving for remote work
Stay connected with free video conferencing
Get free and secure video conferencing with any Google account. Google Workspace customers can access advanced Meet video conferencing features at no cost through September 30, 2020.
Empower a remote workforce with Chrome Enterprise
Chrome Enterprise is a modern, secure solution that empowers remote workers to be productive working from home while keeping devices secure and allowing IT to manage devices remotely.
Securely scale your remote workforce
Google Cloud and Palo Alto Networks are partnering together to help enterprises securely scale their remote workforce with Prisma Access on Google Cloud.
Solving for operational efficiency
Five best practices for optimizing costs
Get five best practices to help you rightsize your cloud costs to the needs of your business, so you can get through these challenging, unpredictable times.
Request a custom strategy to reduce IT costs
Learn ways to reduce and optimize your IT spend for immediate and long term growth. Request an assessment to drive more value with your IT spend.
Estimate migration costs with a free assessment
Get an inventory of your infrastructure, a total cost of ownership (TCO) assessment, and more from Google Cloud and our partners.
Reduce time spent on platform management by 40-55%
Read Forrester: The Total Economic Impact™ Of Anthos on the projected business benefits and cost savings enabled by Anthos. This report was created to help application platform operators, developers, and security professionals.
Virtual care and telehealth
Support your patients remotely—protecting caregiver and patient safety—by offering take-home devices, monitoring health digitally, and setting up virtual visits with Google Workspace.
Healthcare data interoperability
Protect patient privacy while de-identifying data and making it interoperable for use in COVID-19-related research and for population health with the Cloud Healthcare API.
National Response Portal
Together with HCA Healthcare and SADA, we have developed the COVID-19 National Response Portal, enabling healthcare providers to safely share anonymous data to develop a real-time view of the COVID-19 pandemic.
Data-driven COVID-19 models
Researchers have turned to Google Cloud Life Sciences to help accelerate research programs, including studying how social distancing and travel restrictions affect COVID-19 transmission.
Open and shareable information for data scientists
The White House and a coalition of leading research groups have gathered more than 44,000 COVID-19-related scholarly articles on Google Cloud’s Kaggle data science community.
Cloud migration for cost management
Accelerate your cloud migration to cut fixed costs, reduce overhead, and modernize infrastructure. Our teams can help at every step of your migration journey to Google Cloud.
Remote workforce enablement with Google Workspace
Keep employees connected during these challenging times with our suite of collaboration apps. Google Workspace lets teams video conference, chat, email, and work in shared documents from anywhere.
COVID-19–related ecommerce capacity management
Increase ecommerce reliability during drastic spikes in buying. Google Cloud’s support programs for peak demand times like BFCM are helping during COVID-19, allowing you to focus on your business while we manage capacity.
Ecommerce modernization to aid offline to online
Move legacy ecommerce systems to a containerized architecture that gives you agility in a fluctuating market. Google Cloud offers engineering support, training, and more during this transition.
Demand forecasting and inventory management
Forecast shifts in consumer spending with AI and machine learning from Google Cloud. Get the insights you need to enable merchandising planners to manage current inventory and improve planning.
Retail-specific Looker analytics tools
Optimize store operations, increase retail margins, and improve customer lifetime value with insights from your data. Google Cloud and Looker can offer data models and analytics pre-built for retail.
Remote working and telehealth
Google Meet enables employees to safely connect through high-quality virtual video calls and messaging to collaborate and get work done.
Social safety net
Google Cloud capabilities are being applied to help essential government programs deliver quality service for traditional and unplanned Pandemic Unemployment Assistance during unprecedented increases in demand.
Emergency management tracking
City and county health and community resource information is in rapid implementation for real-time and accurate citizen communication, Q&A, and recommended care.
Disease monitoring and control
Enable public health professionals to ingest data, understand risk, and inform policies and containment strategies.Learn about technology solutions for State Governments' COVID-19 Emergency Response Programs.
Rapid Response Virtual Agent program
Deploy virtual agents across multiple channels to handle increased demand for questions and support related to COVID-19. Quickly disseminate information to your constituents across voice, chat, and social channels.
Public health critical asset management
Quickly get assets like beds, ventilators, masks, and gloves to the right place with rapid data collection and integration, analytics, and predictions with this sample app that you can copy and make your own.
Paycheck Protection Program Lending AI Solution
With the Paycheck Protection Program (PPP) Lending AI Solution, lenders can easily and securely integrate underwriting components into their lending systems, allowing them to accelerate process automation and handle the massive volume increase in loan applications.
Rapid Response Virtual Agent program
The Rapid Response Virtual Agent program enables financial services firms to quickly build and implement a customized Contact Center AI (CCAI) virtual agent to respond to frequently asked questions your customers have related to COVID-19 over chat, voice, and social channels.
High performance compute burst capacity
Help support business processes that require additional compute capacity and analytics capabilities due to increased demand. Enable remote working capabilities while extending secure and reliable access to applications and systems—without incurring significant capital investments.
Video conferencing with Google Meet
Empower a remote workforce to work digitally and safely develop client relationships with video conferencing from Google. Host virtual advisory services such as financial planning and support video brokerage for policies such as life insurance.
Accelerate liquidity calculations and analysis
Speed liquidity reporting and calculations in response to changing financial markets with Google Cloud’s efficient data management. From customer-managed encryption keys to stress testing, Google Cloud can enhance security, compliance, and governance capabilities at financial service institutions.
Rapid Response Virtual Agent program
Reach your students, faculty, and staff with timely and accurate information via a rapid response virtual assistant. The Agent is pre-trained with COVID-19 FAQs, so students, faculty, and staff receive immediate, conversational answers to general questions related to COVID-19.
Inform decision making with analytics and metrics
Track essential data and get real-time reporting to help you respond more effectively and support decisions. Gain insights on recruiting, enrollment, and student engagement. Get in touch.
Helping academic research
To make data more widely available and accessible for researchers, we launched the COVID-19 Public Dataset Program which enables free querying of COVID-19 related datasets in BigQuery.
Publish important updates to Google Search
Colleges and universities can create Google Posts to publish time-sensitive COVID-19 updates, such as school closures and event cancellations, via Google Search. Users may be able to find this information in the knowledge panel when they search for the institution name.
Enable remote work with virtual workstations
Connect your content production and game development teams to high-powered, flexible, globally available applications or virtual workstations on Google Cloud.
Keep broadcasting with Google Meet
Keep your shows on the air and broadcast from anywhere using Google Meet.
Deliver content globally
Provide fast and reliable streaming experiences while handling spikes in consumption, with our globally distributed infrastructure, connected by a private, software-defined network.
Ensure safety conformance with AI
Check for safety conformance from workers and provide corrective measures in real time using Vision AI visual inspection. Inspect for adherence to eyewear, hard hat, and physical distancing mandates to reduce risks.
Reduce risk with touchless interactions
Use Google Assistant to control building systems and interact with machinery with voice commands. Reduce the contamination risk associated with touching switches, keyboards, and screens.
Enable workers to collaborate safely and remotely
Leverage collaboration tools like Google Meet to host and participate in virtual stand-up meetings, onboarding, and training. Virtually collaborate during daily kickoffs, LEAN initiatives, and IT agile meetings.
Use AI to visually inspect production processes
Detect quality and conformance conditions without in-person attendance 24/7. Regularly increase inspection accuracy over time with machine learning (ML).
Monitor machines from anywhere
Free workers from repetitive processes and re-assign workers to distanced stations. Remotely monitor machines anywhere in the world and gain insights in performance and dashboard views.
Optimize IT resources and reduce costs
Strengthen financials with cost-savings from modernizing infrastructure and reducing IT cost. We can work with you to build a proposal for reducing costs while accounting for the needs of your organization.