Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Customer Care.
You can contact technical support through phone or chat, and find other support options on the Google Cloud console support page.
Get support through chat
Chat support for Looker (Google Cloud core) is available through the Google Cloud console support page and through the Get Support option in the Looker Help menu in the upper right-hand corner of the Looker application.
Required role
To configure access control for Cloud Customer Care support in the Google Cloud console, visit the Access control with IAM page of the Customer Care documentation.
Accessing logs
For instructions on viewing Looker (Google Cloud core) logs, see the View instance logs for Looker (Google Cloud core) documentation page.
Filing bugs or feature requests
From the Looker (Google Cloud core) documentation, click "Send feedback" near the top right of the page. This action will open a feedback form. Your comments will be reviewed by the Looker (Google Cloud core) team.