Getting support for Looker (Google Cloud core)

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Customer Care.

Get support through the Google Cloud console

You can contact technical support through phone or chat, and find other support options on the Google Cloud console support page.

To configure access control for Cloud Customer Care support in the Cloud Console, visit the Access control with IAM documentation page.

Granting Google employees temporary access to your Looker (Google Cloud core) instance

For support purposes, if you want to grant Google employees temporary access to your Looker (Google Cloud core) instance, the User Type setting in your OAuth consent screen must be set to External. The User Type can be changed at any time.

Accessing logs

For instructions on viewing Looker (Google Cloud core) logs, see the View instance logs for Looker (Google Cloud core) documentation page.

Filing bugs or feature requests

From the Looker (Google Cloud core) documentation, click "Send feedback" near the top right of the page. This action will open a feedback form. Your comments will be reviewed by the Looker (Google Cloud core) team.