Signing in to the mobile application

If mobile application access is enabled for your instance and you have installed the app on your mobile device, you can sign in to the app with email or by scanning a QR code.

The first time you sign in to the app, an onboarding screen is displayed. Select Next, or swipe left on each onboarding screen, and then select Let's go! on the final screen. You can also select Skip to navigate directly to the Recently Viewed screen.

Signing in with email

You can sign in to the Looker mobile app by providing the URL for your instance and the email address and password for your Looker account.

  1. Select Sign in with email on the sign-in screen of the app.

  2. Enter the URL for your Looker instance in the format instance_name.looker.com (don't use http://www. or https://www.), and then select Continue.

  3. On the Log In page that is embedded in the app, enter the email address and password that are associated with your account, and select LOG IN.

When you sign in to the Looker app with your email and password for the first time, the app displays the Authorization Request screen. To confirm that you want to authorize the app to access data through your Looker account, select Approve.

Once you have signed in, you can navigate to your favorite and most recently viewed Looks and dashboards, view boards, browse content in folders, and share content.

Signing in with a QR code

To sign in to your instance in the Looker mobile app by scanning a QR code, follow these steps:

  1. In the Looker web app, select the user menu icon and choose the Account option from the user menu.

  2. On the Account page, in the Mobile App Login section, select the QR Code button.

  3. On the landing page for the Looker mobile app, select Sign in with QR Code.

  4. Select Scan QR Code at the bottom of the sign-in screen of the app.

  5. Point your mobile device's camera at the QR code that is displayed in the Mobile App Login section of the Looker web app.

Once you have signed in, you can navigate to your favorite and most recently viewed Looks and dashboards, view boards, browse content in folders, and share content.

Signing in with biometrics

If your Looker admin has required users to sign in to Looker every time they open the mobile app, you can configure biometric sign-in for your Looker account on the Looker mobile app.

  1. Select Sign in with email on the sign-in screen of the app.
  2. Enter the URL for your Looker instance, and then enter your email and password on the Log In screen.
  3. In the Set up Fingerprints pop-up, select Enable.

Once you have configured the app to allow biometric sign-in, you can sign in to the app by selecting Sign in with Fingerprint on the sign-in screen.

Signing in with Google Auth, SAML, LDAP or OpenID Connect

The Looker mobile application only supports email and password sign-in. To sign in with Google OAuth, SAML, LDAP, or OpenID Connect, install the Looker Studio mobile application.

If you are using the Looker Studio mobile application, you can sign in using the same authentication method as your Looker instance by following these steps:

  1. Open the Looker Studio mobile application.
  2. When prompted to choose between Looker and Looker Studio, choose Looker.
  3. Enter the URL for your Looker instance in the format instance_name.looker.com (don't use http://www. or https://www.), and then select Continue.
  4. The mobile application will direct you to sign in using your Google Auth, SAML, LDAP, or OpenID Connect credentials.

When you sign in to the Looker Studio app for the first time, the app displays the Authorization Request screen. To confirm that you want to authorize the app to access data through your Looker account, select Approve.

Signing out of the app

To sign out of the Looker mobile app, follow these steps:

  1. Select More from the app's navigation menu.
  2. Select Sign out.

Troubleshooting

If you are unable to sign in, ensure that the Looker mobile app is enabled for your instance.

QR codes are valid for five minutes after they are generated. If you are unable to sign in to the app with a QR code because your QR code has expired, repeat these steps:

  1. Refresh the Mobile App Login page in the Looker web app.
  2. Select Try again in the mobile application.
  3. Point your camera at the QR code on your computer to scan the newly generated QR code.