Mambu: Building unique, customer-centric financial products with Google Cloud
About Mambu
Mambu is the cloud-native core banking platform where modern financial experiences are built. It fast-tracks the design and build of nearly any type of financial offering for banks of all sizes, lenders, fintechs, retailers, telcos and more. In December 2021, Mambu reached a company valuation of €4.9 billion with over 250 customers globally.
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Contact usPartnering with Google Cloud enables Mambu to unlock new markets and expand its customer base globally, thanks to scalable cloud technology and joint business strategies.
Google Cloud results
- Decreases time to market for customers by enabling multi-cloud interoperability with a Kubernetes-based platform
- Opens access to new markets in regions with varying data residency requirements
- Provides a secure infrastructure to its customers and their users
Reduces Mambu’s customers’ IT running costs
Legacy banking systems were generally built without having the user experience at the center of their design. In an increasingly digital and convenience-driven society, brands are now committed to putting the interests of customers first, which is made easier with technology. In fact, the demand for people-centric technologies, particularly in financial institutions, has grown significantly over the past decade. But this brings a new challenge in choosing the right technology to create the best user experience for their customers. This is where Mambu comes in.
Mambu is a SaaS company that offers a unique cloud-native banking platform for businesses to build easily configurable digital financial products. With a flexible, API-based model, it doesn’t penalize customers for making changes to their technology, nor does it confine them to specific vendors or proprietary technology. This commitment to transparency and customer satisfaction has made it a major player in the cloud banking industry, enabling hundreds of businesses to deliver innovative financial products to more than 80 million end users. Its customers range from top 100 world banks to neobanks, fintech startups, and retailers. Essentially, innovators who want to make a difference in the financial digital world use Mambu’s platform to grow, change and build excellent financial products and services.
"We started using Google Cloud 18 months ago and it has been a really special journey for us. It wasn’t just about choosing a cloud provider but also a strategic and technological partner to transform our platform and our services."
—Jovirdas Linkauskas, Engineering Director, MambuWith customers in 65 countries, Mambu needed a scalable solution to continuously expand the use of its platform around the world. Before partnering with Google Cloud, one of its biggest challenges was to figure out how to easily integrate Mambu into its customers' pre-existing cloud environments, which may have been outside its offering at the time. "We needed the flexibility to work with a number of cloud providers and with different workloads. Not just for us, but for our customers," explains Ben Snowman, VP Partnerships and Advisory, Mambu. To further its global expansion, Mambu decided to sign a partnership with a company aligned with its strategic and technological vision, Google Cloud.
"We started using Google Cloud 18 months ago, and it has been a really special journey for us. It wasn’t just about choosing a cloud provider but also a strategic and technological partner to help transform our platform and services," says Jovirdas Linkauskas, Engineering Director, Mambu.
Building customer-focused financial services in just months
To achieve interoperability and allow customers to seamlessly integrate Mambu with any legacy systems, the SaaS company moved the core of its workloads to Google Kubernetes Engine. "As it is open-source, Kubernetes is the basis for many of our customers’ environments which makes Mambu’s integration faster and easier," explains Linkauskas.
Thanks to Kubernetes, Mambu's easy integration with multiple clouds enables its users to achieve an impressive time-to-market in the industry that averages from three to six months, instead of four to five years. This quick integration also reduces development costs for Mambu’s customers and frees up technical resources. Adopting Mambu helps businesses reduce their IT running costs by up to 50%. Meanwhile, Compute Engine, with its wide range of VM hardware to choose from, enables Mambu’s developers to match customers’ demand for speed and latency effortlessly.
"Google Cloud was the perfect partner for us, as we share the same attitude towards growth. We want to provide our customers with high-quality products in the easiest, fastest, and most cost-effective way possible. Running on Google Cloud allows us to do that," adds Snowman.
Accessing new markets through high security standards
Mambu provides cloud banking services for highly regulated customers in financial services, which means security is a top priority. Part of the decision to use Google Cloud technologies was to offer a global and secure infrastructure to its customers, especially in countries with local data residency requirements. "Google Cloud provides features to ensure all our data is encrypted, with access restrictions that can be managed from service to network level, which is crucial for us. Our Google Cloud services are certified by external auditors and that also brings trust to our customers," explains Linkauskas.
Bank Jago was the first company to leverage the global partnership between Mambu and Google Cloud. By choosing Mambu’s banking platform as its technology foundation, the bank believes it is headed in the right direction in its journey towards operating as a technology-based-bank. For example, with Mambu, Bank Jago was able to go-to-market with its digital daily banking accounts product in just five months. Mambu’s innovative, flexible and responsive financial services platform will continue to underpin Bank Jago’s service offerings, which will eventually branch out into small and medium enterprise (SME) lending. All of which would not have been possible, had Mambu not met Indonesia's data security requirements.
"Google Kubernetes Engine delivers high availability and resiliency out of the box, which is of major importance to our customers with strict SLAs."
—Jovirdas Linkauskas, Engineering Director, MambuAnother key benefit that Google Cloud provides is resilience. "Google Kubernetes Engine delivers high availability and resiliency out of the box, which is of major importance to our customers with strict SLAs," explains Linkauskas. With Google Cloud, Mambu engineers are able to remotely control the platform’s maintenance whenever services are interrupted. "Google Cloud allows us to provide a secure infrastructure to our customers and their end users at all times," says Linkauskas.
Driving innovation with strategic partnerships to seize new opportunities
As a technical partner, Google Cloud supported Mambu during its core transformation process by bringing additional resources to the table to speed up development. "A key highlight is how Google Cloud brings in third-party partnerships such as Premier Partners and other resources to give us 360 knowledge. Google Cloud Partner, TeraSky, extended our development and engineering capabilities. They helped us think out of the box when choosing the right products. They were really helpful."
Adopting Google Cloud, specifically Google Kubernetes Engine, also helps Mambu achieve its goal of being at the forefront of the latest technological trends. "With Google Kubernetes Engine, we’re always on top of the latest Kubernetes technology and that makes our platform even more reliable," explains Linkauskas. Mambu’s customers are able to proactively and continuously create innovative services as quickly as cloud technology advances.
But Google Cloud is not just a technical partner to scale Mambu’s platform. It is also a strategic one that helps the company explore new opportunities. "Google Cloud is an ambitious growth partner, and exceptionally proactive and easy to work with, resulting in several early wins for us. We are keen to capitalize on this collaborative relationship to continue bringing real value to our customers," says Snowman. The partnership’s strategic program will be based around mutual customers, sales, and services, supported by proactively going to market together.
"Google Cloud is an ambitious growth partner. Google Cloud has proven to be an exceptionally proactive and easy partner to work with resulting in several early wins for the partnership. We are keen to capitalize on this collaborative relationship to continue bringing real value to our customers."
—Ben Snowman, VP Partnerships & Advisory, MambuBuilding the future of fintech with embedded finance
With Google Cloud as a partner, Mambu is also looking to the future beyond a business perspective, and aims to revolutionize the world by innovating together, especially within the field of embedded finance. The idea is to leverage the two companies’ unique capabilities to better understand customers and offer them even more configurable financial experiences.
"Imagine waking up in the morning, and an AI model calculates that you’re going to take the train and buys the ticket for you and puts it in your Google Wallet before you even get your first cup of tea or coffee," explains Snowman. "If Google Cloud provides the infrastructure, Mambu can be the backend platform, and amongst the composable partners that would help create that experience for everyone. BigQuery, the analytics layer from Google Cloud, will be able to provide the insights for this, in time. Together, we will be able to create those compelling and differentiated use cases."
Tell us your challenge. We're here to help.
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About Mambu
Mambu is the cloud-native core banking platform where modern financial experiences are built. It fast-tracks the design and build of nearly any type of financial offering for banks of all sizes, lenders, fintechs, retailers, telcos and more. In December 2021, Mambu reached a company valuation of €4.9 billion with over 250 customers globally.