Customer Overview
Vodafone: Connecting the world for a better future
As a leading telecom and technology services company, Vodafone improves people’s lives with connectivity. This covers everything from mobile, broadband, and TV services to IoT connections that digitally transform businesses. With data solutions from Google Cloud, Vodafone is now redefining the customer experience for the digital age.
300 million
130 million
700 projects
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The Solution
Building an accessible digital future
All Vodafone’s services have a common purpose: to create a sustainable digital future that’s accessible to all. Customer experience sits at the heart of this vision, and data is the key to a lasting relationship with Vodafone customers. This data must be securely processed and made available across the organization, while adhering to national and international regulatory and compliance requirements.
Turn data into value across 700+ use cases
With the Google Cloud-powered Nucleus platform, Vodafone
has significantly expanded its data capabilities by
generating high-quality insights that can be used across the
business. Vodafone has already identified more than 700
concrete use cases that take advantage of those data
capabilities to make the business more customer friendly,
sustainable, and profitable.
"The engineering team is over the moon because they are having the opportunity to co-innovate with Google Cloud."
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Technical overview
Democratizing Vodafone data
How Vodafone optimizes business value from its data with Google Cloud
“With Nucleus and our ongoing partnership with Google Cloud,
we’re transforming our approach to data. We’re better equipped
to meet regulatory requirements at a much lower cost, and
we’ve unlocked new capabilities by generating high-quality
insights that inform the next generation of data and analytics
products.” Osman Peermamode, Head of Data and Analytics at Vodafone
Products used
Learn more about Vodafone use cases
AI Booster: how Vodafone is supercharging AI & ML at scale
Read how Vodafone has been using AI and ML to enable predictive capabilities to enhance customer experience, improving network performance and accelerating advances in research.
Helping Europe understand Covid-19 lockdowns with Google Cloud
Learn how Vodafone used anonymized mobile phone signal data to help monitor the spread of COVID-19.
Turn data into value across 700+ use cases
With the Google Cloud-powered Nucleus platform, Vodafone has significantly expanded data capabilities by generating high-quality insights that can be used across the business.
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