Exam Terms and Conditions
Last modified: August 31, 2021
Below are the Exam Terms and Conditions that are presented to all candidates during the exam registration process. During registration, candidates will click to accept all Exam Terms and Conditions.
Exam Terms and Conditions
THESE TERMS ARE SUBJECT TO CHANGE FROM TIME TO TIME IN
GOOGLE’S SOLE DISCRETION. IT IS YOUR RESPONSIBILITY TO
REVIEW THESE TERMS CAREFULLY AS YOU MUST COMPLY WITH THE
MOST CURRENT VERSION OF THE AGREEMENT. Details Google’s Exam Terms and Conditions (the "Terms") are
entered into between the examinee ("You") and Google
LLC. ("Google") as of the date you click "I agree" below
(the "Effective Date"). Eligibility Google Cloud Platform Associate and Professional
Certification exams: you must be at least 18 years of
age to be eligible for any Google Cloud Platform
certification exam. Google Workspace Certification exam:
you must be at least 13 years of age (except in
countries with a higher minimum age), as detailed in
this support article.
Confidential Information The content of the Exam, including without limitation,
questions, answers, or any communication, including oral
communication, regarding or related to the Exam is
Google’s confidential information ("Confidential
Information"). Any disclosure of Confidential
Information is a violation of these Terms and could
compromise the integrity and security of this
certification program. Google makes exams available to
you solely for the purpose of demonstrating competency
in the content area assessed by the Exam. You are
expressly prohibited from disclosing, publishing,
reproducing, copying, selling, posting, downloading or
transmitting any Confidential Information, in whole or
in part, in any form or by any means, oral or written,
electronic or mechanical, for any purpose. Certification/Revocation If you violate these Terms, you may be prohibited from
taking the Exam and/or any other Google Exam; you may be
decertified from the Google Certification Program; and
Google, in its sole discretion, may terminate any
applicable business relationship with you and prohibit
you from accessing any of our exam services. Certification Renewal / Recertification Candidates must recertify in order to maintain their
certification status. Unless explicitly stated in the
detailed exam descriptions, all Google Cloud
certifications are valid for two years from the date
certified. You may attempt recertification starting 60
days prior to your certification expiration date. Any
attempt to recertify or attempt the same exam while
currently certified before this time period will result
in a rejected attempt, forfeiture of any exam fees paid,
possible revocation of your current certification as
well as any other Google Cloud certifications, and
possible suspension from the Google Certification
Program. Misconduct If Google discovers that you have violated these Terms
or assisted others in doing so: (1) you may lose all
Google certifications (2) you may be barred from taking
or retaking any exam, and (3) Google, in its sole
discretion, may choose to terminate any applicable
business relationship with you, if any. Examples of misconduct and/or misuse of the Exam
include but are not limited to: a. Providing false or fraudulent
identification b. Providing or accepting improper
assistance c. Disseminating actual Exam content by
any means including, but not limited to, web postings,
formal or informal test preparation or discussion
groups, reconstruction through memorization or any other
method d. Having non-authorized items in your
possession during the Exam e. Using unauthorized materials
(including brain-dump material and/or unauthorized
publication of Exam questions with or without answers)
to prepare for the Exam f. Making notes of any kind during the
Exam g. Removing or attempting to remove Exam
material (in any format) h. Intentionally causing a disturbance of
any kind during the Exam i. Modifying and/or altering the results
and/or score report for this Exam or any other Exam
record j. Circumventing the Exam retake policy
k. Misrepresentation of certification
status l. Misconduct as determined by
statistical analysis m. Unauthorized accessing of Exam or Exam
content (including access of materials in forums, chat
rooms, discussion groups, blogs or other sharing sites
with intent to circumvent Exam procedures) Failing and Retaking the Exam Unless stated otherwise, if you fail the Exam, you may
retake the Exam, but you must wait at least fourteen
(14) days before doing so. If you fail the Exam a second
time, you may retake the Exam, but must wait at least
sixty (60) days before doing so. If you fail the Exam a
third time, you may retake the Exam, but you must wait
at least one (1) year before doing so. Use of Google Certification Logo Your use of the Google certification logo is only for
the personal use of the individual person who passed the
Exam, and cannot be used to represent that a company or
school is certified. That is, a company or school may
not represent itself as certified—only those individual
persons who have passed the Exam may represent
themselves as certified. Your use of the Google
certification logo is subject to Google’s then-current
Brand Feature Guidelines, which are located at the
following
URL: https://www.google.com/permissions/guidelines.html.
Embargoed Countries Google complies with the U.S. government’s list of
restricted countries maintained by The Office of Foreign
Assets Control of the US Department of the Treasury. For
online Exams, you must present approved identification
showing residence in a non-embargoed country. Policies The Google policies are located
at https://cloud.google.com/certification/faqs/#0,
or other such URL Google may provide. These policies are
incorporated by this reference, and may change from time
to time. Please
see https://cloud.google.com/certification/faqs/#0 for
the latest program policies. If Google suspects that you
are in violation of any of the policies, Google, in its
sole discretion, may revoke any of your Google Cloud
certifications and you may be permanently barred from
taking any Google Cloud exam. Personal Information and Privacy When we collect and process your personal information
during participation in the Exam, your personal
information is handled in accordance
with Google’s Privacy Policy,
as well as the additional Enterprise Certification and
Exam Privacy and Policies Terms below. In providing Exam services, we may collect personal
information such as: a. Your answers to exam questions and the
results of the exam b. A record of your interactions with our
performance-based exams c. Your certification status d. Photographic and/or video recordings
taken to confirm your identity, prevent fraud, and to
otherwise help administer and score the test
Google Cloud (Google Cloud Platform & Google Workspace) Certification and Exam Privacy and Policies
Below is the Certification and Exam Privacy and
Policies agreement that is presented to the examinee
during the registration process. Instructions to examinee Read the following terms carefully. If you accept the
terms, please click the checkbox at the end of this
agreement. If you do not accept the terms of this
agreement, you will not be permitted to take the exam to
certify you in the Google Cloud Certification program.
The program certifies individuals that have demonstrated
the necessary skills to leverage Google Cloud technology
in a way that transforms businesses and meaningfully
impacts the people and customers they serve. Privacy As part of taking the Exam, Google will capture your
personal information which includes, but is not limited
to, your photograph, your digital keystroke patterns,
and your personally identifying information (including,
but not limited to, name, address, company, title). In
addition, as part of the online proctoring of each Exam,
if applicable, Google or an agent of Google may be
watching a live webcast of you at your session (and can
communicate with you, tell you to stop taking cell phone
calls, etc.). All information collected in connection
with the Exam shall collectively be referred to as "Exam
Information". The Google Privacy Policy describes
how we treat personal information when you use Google’s
products and services, including the Exam Information.
In addition, the following describes our privacy
practices that are specific to the Exam. Additional
information regarding our Data Sharing Policy in support
of this program can be viewed at the following
link: https://cloud.google.com/certification/faqs/.
All Exam Information you submit to Google is collected
by Google or its authorized agents in the United States,
as well as the jurisdiction where you take the Exam.
Exam Information may be shared with our affiliates,
subsidiaries or joint ventures in other jurisdictions
for Exam purposes. This Policy is governed by United
States law. For individuals located in the European Union, by
submitting your Exam Information you are agreeing to the
transfer of that information outside the European Union
(EU) or the European Economic Area ("EEA") to countries
where privacy standards may differ. How will Exam Information be used? The Exam Information you submit is used for the
following purposes: a. Registering test takers to take exams
b. Providing successful test takers with
digital certificates and printable/downloadable versions
of their certificates c. Tracking the number of certified
professionals employed by partners d. Tracking an individual’s certification
renewals and additional certifications over time e. Ensuring the security of the Exam
process Your Choices Submitting your Exam Information is voluntary. However,
if you choose not to submit your Exam Information, you
will not be permitted to take the Exam. Who may access your data? Google employees, affiliated companies or entities
acting on behalf of Google process Exam Information for
the purposes listed above. Google takes appropriate
technical, organizational, and legal steps to protect
Exam Information. Affiliate companies or entities acting
on behalf of Google with whom we share your Exam
Information will be bound by terms of confidentiality.
Does Google keep your data? Exam Information is retained in accordance with local
law. We may also retain Exam Information to: a. Dispute resolutions around test taking
and passing b. Do demographic and similar
non-personally identifiable analyses regarding the test
taker populations, pass rates, and other behaviors c. Track the number of certified
educators employed by schools and districts d. Track the certified individual’s
certification renewals and additional certifications
over time Contacting Us For more information about our privacy practices,
please contact us through
this website any time, or write to us at: Privacy Matters c/o Google LLC. 1600 Amphitheatre Parkway Mountain View, California, 94043. USA