For problems that are related to the SAP BTP edition of ABAP SDK for Google Cloud, provide the following diagnostic information to Cloud Customer Care when you open a case:
- A complete and detailed description of the problem
- Error message encountered
- API class and method name
- Configuration details
- Logs
You can also discuss ABAP SDK for Google Cloud with the community on Cloud Forums.
Detailed description of the problem
Provide a complete and detailed description of the problem, including the version of the SAP BTP edition of ABAP SDK for Google Cloud, and the date and time when the problem occurred.
Error message encountered
Provide the error messages that you have encountered in the SAP BTP edition of ABAP SDK for Google Cloud.
API class and method name
Provide the API class name and API method name. For example:
- Client API class name/API name:
/GOOG/CL_PUBSUB_V1 - Client API method name/API method name:
PUBLISH_TOPICS
Configuration details
Provide the client key configurations and communication map entries maintained in the Google SDK: Main Configuration Fiori app.
You can use the Export Table option to download the client key configurations and communication map entries.
Logs
Provide the application logs. For information about how to find the logs, see View logs.