Customer Overview

Transforming how people work to deliver real-world innovation

Carrefour is a household name in Europe, Asia, and the Middle East, operating over 12,000 hypermarkets, groceries, and convenience stores in more than 30 countries. Carrefour Belgium has more than 10,000 employees operating 700 stores along with an ecommerce business.

40%

Reduction of operating costs

45%

Reduction of operational costs

104 million

Households reached across the world each year

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The Solution

Making the transition seamless for shoppers and employees

In 1963, Carrefour was the first chain to bring the hypermarket model to France, opening a 2,500 sq m store that offered its customers the previously unseen combination of self-service shelves, a vast range of products, and free parking spaces. Since its foundation, the group has grown into one of the world's largest food retailers and has continued to innovate.

Carrefour Belgium maximizes customer experience with SAP data in BigQuery

Carrefour Belgium’s migration strategy has been to lift and shift its legacy SAP ERP Central Component (ECC) environment before doing a greenfield implementation of S/4HANA on Google Cloud, a process that is already underway. Currently, the HR module has been upgraded to S/4HANA, with retail operations to follow. 

Leading the path to further industry and group transformation

Carrefour Belgium runs SAP on Google Cloud to reduce enterprise risk and increase security and availability, while leveraging Google Cloud solutions to strengthen data analytics.

Explore our retail solutions

See how retail organizations are transforming their operations and customer experience with Google Cloud.

Technical overview

8 ways to cut costs and drive profits using data and AI

We are increasingly seeing one question arise in virtually every customer conversation: How can the organization save costs and drive new revenue streams? 
Carrefour Illustration
A shared vision of customer centricity

Everyone would love a crystal ball, but what you may not realize is that you already have one. It's in your data. By leveraging data cloud and AI solutions, you can put your data to work to achieve your financial objectives. Combining your data and AI reveals opportunities for your business to reduce expenses and increase profitability, which is especially valuable in an uncertain economy. 

Carrefour moves its on-premises landscape to Google Cloud VMware Engine

Architecture
Google Cloud VMware Engine

Carrefour moves its on-premises landscape to Google Cloud VMware Engine, leveraging data to offer consumers tailored ecommerce experiences, while reducing operating costs by 40% and energy consumption by 45%.

Solution
Apigee healthcare APIx

Easily connect healthcare providers and application developers to build FHIR API-based digital services.