Google Cloud
Overview
  • Accelerate your digital transformation
  • Whether your business is early in its journey or well on its way to digital transformation, Google Cloud can help solve your toughest challenges.
  • Learn more
  • Key benefits
  • Why Google Cloud
    Top reasons businesses choose us.
  • AI and ML
    Get enterprise-ready AI.
  • Multicloud
    Run your apps wherever you need them.
  • Global infrastructure
    Build on the same infrastructure as Google.
  • Data Cloud
    Make smarter decisions with unified data.
  • Open cloud
    Scale with open, flexible technology.
  • Trust and security
    Keep your data secure and compliant.
  • Productivity and collaboration
    Connect your teams with AI-powered apps.
  • Reports and insights
  • Executive insights
    Curated C-suite perspectives.
  • Analyst reports
    Read what industry analysts say about us.
  • Whitepapers
    Browse and download popular whitepapers.
  • Customer stories
    Explore case studies and videos.
Solutions
  • Industry Solutions
    Reduce cost, increase operational agility, and capture new market opportunities.
  • Retail
    Analytics and collaboration tools for the retail value chain.
  • Consumer Packaged Goods
    Solutions for CPG digital transformation and brand growth.
  • Financial Services
    Computing, data management, and analytics tools for financial services.
  • Healthcare and Life Sciences
    Advance research at scale and empower healthcare innovation.
  • Media and Entertainment
    Solutions for content production and distribution operations.
  • Telecommunications
    Hybrid and multi-cloud services to deploy and monetize 5G.
  • Games
    AI-driven solutions to build and scale games faster.
  • Manufacturing
    Migration and AI tools to optimize the manufacturing value chain.
  • Supply Chain and Logistics
    Digital supply chain solutions built in the cloud.
  • Government
    Data storage, AI, and analytics solutions for government agencies.
  • Education
    Teaching tools to provide more engaging learning experiences.
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  • See all industry solutions
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  • Application Modernization
    Assess, plan, implement, and measure software practices and capabilities to modernize and simplify your organization’s business application portfolios.
  • CAMP
    Program that uses DORA to improve your software delivery capabilities.
  • Modernize Traditional Applications
    Analyze, categorize, and get started with cloud migration on traditional workloads.
  • Migrate from PaaS: Cloud Foundry, Openshift
    Tools for moving your existing containers into Google's managed container services.
  • Migrate from Mainframe
    Automated tools and prescriptive guidance for moving your mainframe apps to the cloud.
  • Modernize Software Delivery
    Software supply chain best practices - innerloop productivity, CI/CD and S3C.
  • DevOps Best Practices
    Processes and resources for implementing DevOps in your org.
  • SRE Principles
    Tools and resources for adopting SRE in your org.
  • Day 2 Operations for GKE
    Tools and guidance for effective GKE management and monitoring.
  • FinOps and Optimization of GKE
    Best practices for running reliable, performant, and cost effective applications on GKE.
  • Run Applications at the Edge
    Guidance for localized and low latency apps on Google’s hardware agnostic edge solution.
  • Architect for Multicloud
    Manage workloads across multiple clouds with a consistent platform.
  • Go Serverless
    Fully managed environment for developing, deploying and scaling apps.
  • Artificial Intelligence
    Add intelligence and efficiency to your business with AI and machine learning.
  • Contact Center AI
    AI model for speaking with customers and assisting human agents.
  • Document AI
    Document processing and data capture automated at scale.
  • Product Discovery
    Google-quality search and product recommendations for retailers.
  • APIs and Applications
    Speed up the pace of innovation without coding, using APIs, apps, and automation.
  • New Business Channels Using APIs
    Attract and empower an ecosystem of developers and partners.
  • Unlocking Legacy Applications Using APIs
    Cloud services for extending and modernizing legacy apps.
  • Open Banking APIx
    Simplify and accelerate secure delivery of open banking compliant APIs.
  • Databases
    Migrate and manage enterprise data with security, reliability, high availability, and fully managed data services.
  • Database Migration
    Guides and tools to simplify your database migration life cycle.
  • Database Modernization
    Upgrades to modernize your operational database infrastructure.
  • Databases for Games
    Build global, live games with Google Cloud databases.
  • Google Cloud Databases
    Database services to migrate, manage, and modernize data.
  • Migrate Oracle workloads to Google Cloud
    Rehost, replatform, rewrite your Oracle workloads.
  • Open Source Databases
    Fully managed open source databases with enterprise-grade support.
  • SQL Server on Google Cloud
    Options for running SQL Server virtual machines on Google Cloud.
  • Data Cloud
    Unify data across your organization with an open and simplified approach to data-driven transformation that is unmatched for speed, scale, and security with AI built-in.
  • Databases Solutions
    Migrate and manage enterprise data with security, reliability, high availability, and fully managed data services.
  • Smart Analytics Solutions
    Generate instant insights from data at any scale with a serverless, fully managed analytics platform that significantly simplifies analytics.
  • AI Solutions
    Add intelligence and efficiency to your business with AI and machine learning.
  • Data Cloud for ISVs
    Innovate, optimize and amplify your SaaS applications using Google's data and machine learning solutions such as BigQuery, Looker, Spanner and Vertex AI.
  • Data Cloud Alliance
    An initiative to ensure that global businesses have more seamless access and insights into the data required for digital transformation.
  • Digital Transformation
  • Accelerate business recovery and ensure a better future with solutions that enable hybrid and multi-cloud, generate intelligent insights, and keep your workers connected.
  • Digital Innovation
    Reimagine your operations and unlock new opportunities.
  • Operational Efficiency
    Prioritize investments and optimize costs.
  • COVID-19 Solutions
    Get work done more safely and securely.
  • COVID-19 Solutions for the Healthcare Industry
    How Google is helping healthcare meet extraordinary challenges.
  • Infrastructure Modernization
    Migrate quickly with solutions for SAP, VMware, Windows, Oracle, and other workloads.
  • Application Migration
    Discovery and analysis tools for moving to the cloud.
  • SAP on Google Cloud
    Certifications for running SAP applications and SAP HANA.
  • High Performance Computing
    Compute, storage, and networking options to support any workload.
  • Windows on Google Cloud
    Tools and partners for running Windows workloads.
  • Data Center Migration
    Migration solutions for VMs, apps, databases, and more.
  • Active Assist
    Automatic cloud resource optimization and increased security.
  • Virtual Desktops
    Remote work solutions for desktops and applications (VDI & DaaS).
  • Rapid Assessment & Migration Program (RAMP)
    End-to-end migration program to simplify your path to the cloud.
  • Backup and Disaster Recovery
    Ensure your business continuity needs are met.
  • Productivity and Collaboration
    Change the way teams work with solutions designed for humans and built for impact.
  • Google Workspace
    Collaboration and productivity tools for enterprises.
  • Google Workspace Essentials
    Secure video meetings and modern collaboration for teams.
  • Cloud Identity
    Unified platform for IT admins to manage user devices and apps.
  • Chrome Enterprise
    Chrome OS, Chrome Browser, and Chrome devices built for business.
  • Cloud Search
    Enterprise search for employees to quickly find company information.
  • Security
    Detect, investigate, and respond to online threats to help protect your business.
  • Security Analytics and Operations
    Solution for analyzing petabytes of security telemetry.
  • Web App and API Protection
    Threat and fraud protection for your web applications and APIs.
  • Security and Resilience Framework
    Solutions for each phase of the security and resilience life cycle.
  • Risk and compliance as code (RCaC)
    Solution to modernize your governance, risk, and compliance function with automation.
  • Software Supply Chain Security
    Solution for improving end-to-end software supply chain security.
  • Security Foundation
    Recommended products to help achieve a strong security posture.
  • Smart Analytics
    Generate instant insights from data at any scale with a serverless, fully managed analytics platform that significantly simplifies analytics.
  • Data Warehouse Modernization
    Data warehouse to jumpstart your migration and unlock insights.
  • Data Lake Modernization
    Services for building and modernizing your data lake.
  • Spark on Google Cloud
    Run and write Spark where you need it, serverless and integrated.
  • Stream Analytics
    Insights from ingesting, processing, and analyzing event streams.
  • Business Intelligence
    Solutions for modernizing your BI stack and creating rich data experiences.
  • Data Science
    Put your data to work with Data Science on Google Cloud.
  • Marketing Analytics
    Solutions for collecting, analyzing, and activating customer data.
  • Geospatial Analytics and AI
    Solutions for building a more prosperous and sustainable business.
  • Datasets
    Data from Google, public, and commercial providers to enrich your analytics and AI initiatives.
  • Startups and SMB
    Accelerate startup and SMB growth with tailored solutions and programs.
  • Startup Solutions
    Grow your startup and solve your toughest challenges using Google’s proven technology.
  • Startup Program
    Get financial, business, and technical support to take your startup to the next level.
  • Small and Medium Business
    Explore solutions for web hosting, app development, AI, and analytics.
  • Software as a Service
    Build better SaaS products, scale efficiently, and grow your business.
Products
  • Featured Products
  • Compute Engine
    Virtual machines running in Google’s data center.
  • Cloud Storage
    Object storage that’s secure, durable, and scalable.
  • Cloud SDK
    Command-line tools and libraries for Google Cloud.
  • Cloud SQL
    Relational database service for MySQL, PostgreSQL and SQL Server.
  • Google Kubernetes Engine
    Managed environment for running containerized apps.
  • BigQuery
    Data warehouse for business agility and insights.
  • Cloud CDN
    Content delivery network for delivering web and video.
  • Dataflow
    Streaming analytics for stream and batch processing.
  • Operations
    Monitoring, logging, and application performance suite.
  • Cloud Run
    Fully managed environment for running containerized apps.
  • Anthos
    Platform for modernizing existing apps and building new ones.
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  • AI and Machine Learning
  • Vertex AI
    Unified platform for training, running, and managing ML models.
  • Vertex AI Workbench
    Single interface for the entire Data Science workflow.
  • AI Infrastructure
    Options for training deep learning and ML models cost-effectively.
  • AutoML
    Custom machine learning model development, with minimal effort.
  • Natural Language AI
    Sentiment analysis and classification of unstructured text.
  • Speech-to-Text
    Speech recognition and transcription across 125 languages.
  • Text-to-Speech
    Speech synthesis in 220+ voices and 40+ languages.
  • Translation AI
    Language detection, translation, and glossary support.
  • Video AI
    Video classification and recognition using machine learning.
  • Vision AI
    Custom and pre-trained models to detect emotion, text, and more.
  • Dialogflow
    Lifelike conversational AI with state-of-the-art virtual agents.
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  • See all AI and machine learning products
  • API Management
  • Apigee API Management
    Manage the full life cycle of APIs anywhere with visibility and control.
  • Apigee Integration
    API-first integration to connect existing data and applications.
  • Cloud Healthcare API
    Solution to bridge existing care systems and apps on Google Cloud.
  • AppSheet
    No-code development platform to build and extend applications.
  • API Gateway
    Develop, deploy, secure, and manage APIs with a fully managed gateway.
  • Compute
  • Compute Engine
    Virtual machines running in Google’s data center.
  • App Engine
    Serverless application platform for apps and back ends.
  • Cloud GPUs
    GPUs for ML, scientific computing, and 3D visualization.
  • Migrate to Virtual Machines
    Server and virtual machine migration to Compute Engine.
  • Spot VMs
    Compute instances for batch jobs and fault-tolerant workloads.
  • Batch
    Fully managed service for scheduling batch jobs.
  • Sole-Tenant Nodes
    Dedicated hardware for compliance, licensing, and management.
  • Bare Metal
    Infrastructure to run specialized workloads on Google Cloud.
  • Recommender
    Usage recommendations for Google Cloud products and services.
  • VMware Engine
    Fully managed, native VMware Cloud Foundation software stack.
  • Cloud Run
    Fully managed environment for running containerized apps.
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  • See all compute products
  • Containers
  • Google Kubernetes Engine
    Managed environment for running containerized apps.
  • Container Registry
    Registry for storing, managing, and securing Docker images.
  • Container Security
    Container environment security for each stage of the life cycle.
  • Cloud Build
    Solution for running build steps in a Docker container.
  • Deep Learning Containers
    Containers with data science frameworks, libraries, and tools.
  • Kubernetes Applications
    Containerized apps with prebuilt deployment and unified billing.
  • Artifact Registry
    Package manager for build artifacts and dependencies.
  • Knative
    Components to create Kubernetes-native cloud-based software.
  • Cloud Run
    Fully managed environment for running containerized apps.
  • Cloud Code
    IDE support to write, run, and debug Kubernetes applications.
  • Google Cloud Deploy
    Fully managed continuous delivery to Google Kubernetes Engine and Cloud Run.
  • Data Analytics
  • BigQuery
    Data warehouse for business agility and insights.
  • Looker
    Platform for BI, data applications, and embedded analytics.
  • Dataflow
    Streaming analytics for stream and batch processing.
  • Pub/Sub
    Messaging service for event ingestion and delivery.
  • Dataproc
    Service for running Apache Spark and Apache Hadoop clusters.
  • Cloud Data Fusion
    Data integration for building and managing data pipelines.
  • Cloud Composer
    Workflow orchestration service built on Apache Airflow.
  • Dataprep
    Service to prepare data for analysis and machine learning.
  • Dataplex
    Intelligent data fabric for unifying data management across silos.
  • Looker Studio
    Interactive data suite for dashboarding, reporting, and analytics.
  • Analytics Hub
    Service for securely and efficiently exchanging data analytics assets.
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  • See all data analytics products
  • Databases
  • AlloyDB for PostgreSQL
    Fully managed, PostgreSQL-compatible database for demanding enterprise workloads.
  • Cloud Bigtable
    Cloud-native wide-column database for large scale, low-latency workloads.
  • Firestore
    Cloud-native document database for building rich mobile, web, and IoT apps.
  • Memorystore
    In-memory database for managed Redis and Memcached.
  • Cloud Spanner
    Cloud-native relational database with unlimited scale and 99.999% availability.
  • Cloud SQL
    Fully managed database for MySQL, PostgreSQL, and SQL Server.
  • Database Migration Service
    Serverless, minimal downtime migrations to the cloud.
  • Bare Metal Solution for Oracle
    Infrastructure to run specialized Oracle workloads on Google Cloud.
  • Firebase Realtime Database
    NoSQL database for storing and syncing data in real time.
  • Datastream
    Serverless change data capture and replication service.
  • Developer Tools
  • Artifact Registry
    Universal package manager for build artifacts and dependencies.
  • Cloud Build
    Continuous integration and continuous delivery platform.
  • Cloud Code
    IDE support to write, run, and debug Kubernetes applications.
  • Cloud Deployment Manager
    Service for creating and managing Google Cloud resources.
  • gcloud CLI
    Command line tools and libraries for Google Cloud.
  • Cloud Scheduler
    Cron job scheduler for task automation and management.
  • Cloud Source Repositories
    Private Git repository to store, manage, and track code.
  • Cloud Tasks
    Task management service for asynchronous task execution.
  • Cloud Workstations
    Managed and secure development environments in the cloud
  • Google Cloud Deploy
    Fully managed continuous delivery to Google Kubernetes Engine and Cloud Run.
  • Tools for PowerShell
    Full cloud control from Windows PowerShell.
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  • See all developer tools
  • Healthcare and Life Sciences
  • Apigee Healthcare APIx
    FHIR API-based digital service production.
  • Cloud Healthcare API
    Solution for bridging existing care systems and apps on Google Cloud.
  • Cloud Life Sciences
    Tools for managing, processing, and transforming biomedical data.
  • Device Connect for Fitbit
    Gain a 360-degree patient view with connected Fitbit data on Google Cloud.
  • Healthcare Natural Language AI
    Real-time insights from unstructured medical text.
  • Medical Imaging Suite
    Accelerate development of AI for medical imaging by making imaging data accessible, interoperable, and useful.
  • Hybrid and Multicloud
  • Anthos
    Platform for modernizing existing apps and building new ones.
  • Looker
    Platform for BI, data applications, and embedded analytics.
  • Cloud Run for Anthos
    Integration that provides a serverless development platform on GKE.
  • Google Cloud Marketplace for Anthos
    Containerized apps with prebuilt deployment and unified billing.
  • Migrate to Containers
    Tool to move workloads and existing applications to GKE.
  • Operations
    Monitoring, logging, and application performance suite.
  • Cloud Build
    Service for executing builds on Google Cloud infrastructure.
  • Traffic Director
    Traffic control pane and management for open service mesh.
  • Apigee API Management
    API management, development, and security platform.
  • Google Distributed Cloud
    Fully managed solutions for the edge and data centers.
  • Google Cloud Deploy
    Fully managed continuous delivery to Google Kubernetes Engine and Cloud Run.
  • Internet of Things
  • Cloud IoT Core
    IoT device management, integration, and connection service.
  • Edge TPU
    ASIC designed to run ML inference and AI at the edge.
  • Management Tools
  • Anthos Config Management
    Automate policy and security for your deployments.
  • Carbon Footprint
    Dashboard to view and export Google Cloud carbon emissions reports.
  • Cloud APIs
    Programmatic interfaces for Google Cloud services.
  • Cloud console
    Web-based interface for managing and monitoring cloud apps.
  • Cloud Mobile App
    App to manage Google Cloud services from your mobile device.
  • Cloud Shell
    Interactive shell environment with a built-in command line.
  • Config Connector
    Kubernetes add-on for managing Google Cloud resources.
  • Cost Management
    Tools for monitoring, controlling, and optimizing your costs.
  • Intelligent Management
    Tools for easily managing performance, security, and cost.
  • Private Catalog
    Service catalog for admins managing internal enterprise solutions.
  • Terraform on Google Cloud
    Open source tool to provision Google Cloud resources with declarative configuration files.
  • Media and Gaming
  • Live Stream API
    Service to convert live video and package for streaming.
  • OpenCue
    Open source render manager for visual effects and animation.
  • Transcoder API
    Convert video files and package them for optimized delivery.
  • Video Stitcher API
    Service for dynamic or server-side ad insertion.
  • Migration
  • Application Migration
    App migration to the cloud for low-cost refresh cycles.
  • BigQuery Data Transfer Service
    Data import service for scheduling and moving data into BigQuery.
  • Cloud Foundation Toolkit
    Reference templates for Deployment Manager and Terraform.
  • Database Migration Service
    Serverless, minimal downtime migrations to the cloud.
  • Migrate to Containers
    Components for migrating VMs into system containers on GKE.
  • Migrate to Virtual Machines
    Components for migrating VMs and physical servers to Compute Engine.
  • Migration Center
    Unified platform for migrating and modernizing with Google Cloud.
  • Rapid Assessment & Migration Program (RAMP)
    End-to-end migration program to simplify your path to the cloud.
  • Transfer Appliance
    Storage server for moving large volumes of data to Google Cloud.
  • Storage Transfer Service
    Data transfers from online and on-premises sources to Cloud Storage.
  • VMware Engine
    Migrate and run your VMware workloads natively on Google Cloud.
  • Networking
  • Cloud Armor
    Security policies and defense against web and DDoS attacks.
  • Cloud CDN
    Content delivery network for serving web and video content.
  • Cloud DNS
    Domain name system for reliable and low-latency name lookups.
  • Cloud Load Balancing
    Service for distributing traffic across applications and regions.
  • Cloud NAT
    NAT service for giving private instances internet access.
  • Hybrid Connectivity
    Connectivity options for VPN, peering, and enterprise needs.
  • Network Connectivity Center
    Connectivity management to help simplify and scale networks.
  • Network Intelligence Center
    Network monitoring, verification, and optimization platform.
  • Network Service Tiers
    Cloud network options based on performance, availability, and cost.
  • Traffic Director
    Traffic control pane and management for open service mesh.
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  • See all networking products
  • Operations
  • Cloud Logging
    Google Cloud audit, platform, and application logs management.
  • Cloud Monitoring
    Infrastructure and application health with rich metrics.
  • Error Reporting
    Application error identification and analysis.
  • Kubernetes Engine Monitoring
    GKE app development and troubleshooting.
  • Cloud Trace
    Tracing system collecting latency data from applications.
  • Cloud Profiler
    CPU and heap profiler for analyzing application performance.
  • Intelligent Operations
    Tools for easily optimizing performance, security, and cost.
  • Security and Identity
  • Cloud IAM
    Permissions management system for Google Cloud resources.
  • Assured Workloads
    Compliance and security controls for sensitive workloads.
  • Cloud Key Management
    Manage encryption keys on Google Cloud.
  • Confidential Computing
    Encrypt data in use with Confidential VMs.
  • Security Command Center
    Platform for defending against threats to your Google Cloud assets.
  • Cloud Data Loss Prevention
    Sensitive data inspection, classification, and redaction platform.
  • Mandiant Products and Services
    Cybersecurity technology and expertise from the frontlines.
  • Chronicle SIEM
    Extract signals from your security telemetry to find threats instantly.
  • Chronicle Security Operations
    Detect, investigate, and respond to cyber threats.
  • VirusTotal Enterprise
    Unique visibility into threats.
  • reCAPTCHA Enterprise
    Protect your website from fraudulent activity, spam, and abuse without friction.
  • Not seeing what you're looking for?
  • See all security and identity products
  • Serverless Computing
  • Cloud Run
    Fully managed environment for running containerized apps.
  • Cloud Functions
    Platform for creating functions that respond to cloud events.
  • App Engine
    Serverless application platform for apps and back ends.
  • Workflows
    Workflow orchestration for serverless products and API services.
  • Storage
  • All Storage Products
    Cloud-based storage services for your business.
  • Cloud Storage
    Object storage that’s secure, durable, and scalable.
  • Filestore
    File storage that is highly scalable and secure.
  • Persistent Disk
    Block storage for virtual machine instances running on Google Cloud.
  • Cloud Storage for Firebase
    Object storage for storing and serving user-generated content.
  • Local SSD
    Block storage that is locally attached for high-performance needs.
  • Storage Transfer Service
    Data transfers from online and on-premises sources to Cloud Storage.
  • Google Workspace Essentials
    Secure video meetings and modern collaboration for teams.
  • Google Cloud Backup and DR
    Managed backup and disaster recovery for application-consistent data protection.
Pricing
  • Save money with our transparent approach to pricing
  • Google Cloud's pay-as-you-go pricing offers automatic savings based on monthly usage and discounted rates for prepaid resources. Contact us today to get a quote.
  • Request a quote
  • Pricing overview and tools
  • Google Cloud pricing
    Pay only for what you use with no lock-in.
  • Pricing calculator
    Calculate your cloud savings.
  • Google Cloud free tier
    Explore products with free monthly usage.
  • Cost optimization framework
    Get best practices to optimize workload costs.
  • Cost management tools
    Tools to monitor and control your costs.
  • Product-specific Pricing
  • Compute Engine
  • Cloud SQL
  • Google Kubernetes Engine
  • Cloud Storage
  • BigQuery
  • See full price list with 100+ products
Resources
  • Learn & build
  • Google Cloud Free Program
    $300 in free credits and 20+ free products.
  • Quickstarts
    Get tutorials and walkthroughs.
  • Cloud computing basics
    Learn more about cloud computing topics.
  • Blog
    Read our latest product news and stories.
  • Learning Hub
    Grow your career with role-based learning.
  • Training
    Enroll in on-demand or classroom training.
  • Certification
    Prepare and register for certifications.
  • Cloud Architecture Center
    Get reference architectures and best practices.
  • Connect
  • Innovators
    Join Google Cloud's developer program.
  • Developer Center
    Stay in the know and stay connected.
  • Events and webinars
    Browse upcoming and on demand events.
  • Google Cloud Community
    Ask questions, find answers, and connect.
  • Third-party tools and partners
  • Google Cloud Marketplace
    Deploy ready-to-go solutions in a few clicks.
  • Google Cloud partners
    Explore benefits of working with a partner.
  • Become a partner
    Join the Partner Advantage program.
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  • Accelerate your digital transformation
  • Learn more
  • Key benefits
  • Why Google Cloud
  • AI and ML
  • Multicloud
  • Global infrastructure
  • Data Cloud
  • Open cloud
  • Trust and security
  • Productivity and collaboration
  • Reports and insights
  • Executive insights
  • Analyst reports
  • Whitepapers
  • Customer stories
  • Industry Solutions
  • Retail
  • Consumer Packaged Goods
  • Financial Services
  • Healthcare and Life Sciences
  • Media and Entertainment
  • Telecommunications
  • Games
  • Manufacturing
  • Supply Chain and Logistics
  • Government
  • Education
  • See all industry solutions
  • See all solutions
  • Application Modernization
  • CAMP
  • Modernize Traditional Applications
  • Migrate from PaaS: Cloud Foundry, Openshift
  • Migrate from Mainframe
  • Modernize Software Delivery
  • DevOps Best Practices
  • SRE Principles
  • Day 2 Operations for GKE
  • FinOps and Optimization of GKE
  • Run Applications at the Edge
  • Architect for Multicloud
  • Go Serverless
  • Artificial Intelligence
  • Contact Center AI
  • Document AI
  • Product Discovery
  • APIs and Applications
  • New Business Channels Using APIs
  • Unlocking Legacy Applications Using APIs
  • Open Banking APIx
  • Databases
  • Database Migration
  • Database Modernization
  • Databases for Games
  • Google Cloud Databases
  • Migrate Oracle workloads to Google Cloud
  • Open Source Databases
  • SQL Server on Google Cloud
  • Data Cloud
  • Databases Solutions
  • Smart Analytics Solutions
  • AI Solutions
  • Data Cloud for ISVs
  • Data Cloud Alliance
  • Digital Transformation
  • Digital Innovation
  • Operational Efficiency
  • COVID-19 Solutions
  • COVID-19 Solutions for the Healthcare Industry
  • Infrastructure Modernization
  • Application Migration
  • SAP on Google Cloud
  • High Performance Computing
  • Windows on Google Cloud
  • Data Center Migration
  • Active Assist
  • Virtual Desktops
  • Rapid Assessment & Migration Program (RAMP)
  • Backup and Disaster Recovery
  • Productivity and Collaboration
  • Google Workspace
  • Google Workspace Essentials
  • Cloud Identity
  • Chrome Enterprise
  • Cloud Search
  • Security
  • Security Analytics and Operations
  • Web App and API Protection
  • Security and Resilience Framework
  • Risk and compliance as code (RCaC)
  • Software Supply Chain Security
  • Security Foundation
  • Smart Analytics
  • Data Warehouse Modernization
  • Data Lake Modernization
  • Spark on Google Cloud
  • Stream Analytics
  • Business Intelligence
  • Data Science
  • Marketing Analytics
  • Geospatial Analytics and AI
  • Datasets
  • Startups and SMB
  • Startup Solutions
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  • Software as a Service
  • Featured Products
  • Compute Engine
  • Cloud Storage
  • Cloud SDK
  • Cloud SQL
  • Google Kubernetes Engine
  • BigQuery
  • Cloud CDN
  • Dataflow
  • Operations
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  • Anthos
  • See all products (100+)
  • AI and Machine Learning
  • Vertex AI
  • Vertex AI Workbench
  • AI Infrastructure
  • AutoML
  • Natural Language AI
  • Speech-to-Text
  • Text-to-Speech
  • Translation AI
  • Video AI
  • Vision AI
  • Dialogflow
  • See all AI and machine learning products
  • API Management
  • Apigee API Management
  • Apigee Integration
  • Cloud Healthcare API
  • AppSheet
  • API Gateway
  • Compute
  • Compute Engine
  • App Engine
  • Cloud GPUs
  • Migrate to Virtual Machines
  • Spot VMs
  • Batch
  • Sole-Tenant Nodes
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  • Current

Google Cloud Privacy Notice

Effective Date: January 25, 2023

This Google Cloud Privacy Notice describes how we collect and process your personal information in relation to Google Workspace (including Google Workspace for Education), Google Cloud Platform, Cloud Identity (when sold separately) and Implementation Services (together, “Cloud Services”).

We offer Cloud Services to our customers either directly or via our authorized partners. Where we refer to our customers in this notice, we also mean our partners and their customers.

If European Union (EU), UK or Swiss data protection law applies to the processing of Service Data relating to you, you can review the ‘EU Privacy Standards and GDPR’ section below to learn more about your rights and Google’s compliance with these laws.

Google processes Customer Data, Partner Data and Service Data to provide Cloud Services. This Privacy Notice applies solely to Service Data and does not apply to Customer Data or Partner Data. We explain what we mean by “Service Data” below.

Customer Data and Partner Data are defined in the agreement(s) with our customers covering Cloud Services and represent the data that you and our customers provide for processing in Cloud Services. For more information about how we process Customer Data and Partner Data, see our Cloud Data Processing Addendum (Customers) and Cloud Data Processing Addendum (Partners).

Service Data is the personal information Google collects or generates during the provision and administration of the Cloud Services and related technical support, excluding any Customer Data and Partner Data.

Service Data consists of:

  • Account information. We collect the data you provide when creating an account for Cloud Services or entering into a contract with us (credentials, names, contact details and job titles).
  • Cloud payments and transactions. We keep reasonable business records of charges, payments, and billing details and issues.
  • Cloud settings and configurations. We record your configuration and settings, including resource identifiers and attributes, and service and security settings for data and other resources.
  • Technical and operational details of your usage of Cloud Services. We collect information about usage, operational status, software errors and crash reports, authentication credentials, quality and performance metrics, and other technical details necessary for us to operate and maintain Cloud Services and related software. This information includes device identifiers, identifiers from cookies or tokens, and IP addresses.
  • Your direct communications. We keep records of your communications and interactions with us and our partners (for example, when you provide feedback, ask questions or seek technical support).

Google processes Service Data for the following purposes:

  • Provide Cloud Services you request. We use Service Data primarily to deliver the Cloud Services that you and our customers request. This includes processing Service Data as needed to conduct checks before extending credit to certain customers, to bill for the Cloud Services used, to ensure those services are delivered or working as intended, to detect and avoid outages or other technical problems, and to secure your data and services.
  • Make recommendations to optimize use of Cloud Services. We use Service Data to provide you and our customers with recommendations (for example, suggesting ways to better secure your account or data, reduce service charges or improve performance, or optimize your configurations), and providing information about new or related products and features. We also evaluate your responses to our recommendations.
  • Maintain and improve Cloud Services. We evaluate Service Data to help us improve the performance and functionality of Cloud Services. As we improve Cloud Services for you, this will improve them for our customers, and vice versa.
  • Provide and improve other services you request. We use Service Data to deliver and improve other services that you and our customers request, including Google or third-party services that are enabled via the Cloud Services, administrative consoles, application programming interfaces (APIs) or command line interfaces (CLIs), or the Google Cloud Platform Marketplace or Google Workspace Marketplace.
  • Assist you. We use Service Data to provide technical support for Cloud Services that you and our customers request, and to assess whether we have met your needs. We also use Service Data to improve our technical support, inform you and our customers about updates to Cloud Services and send other notifications.
  • Protect you, our users, customers, the public, and Google. We use Service Data to detect, prevent and respond to fraud, abuse, security risks, and technical issues that could harm you, other users, our customers, the public, or Google. This helps make our services safer, more reliable, and more secure.
  • Comply with legal obligations. We use Service Data to comply with our legal obligations (for example, where we’re responding to legal process or an enforceable governmental request, or meeting our financial record-keeping obligations).

To achieve these processing purposes, we use algorithms to recognize patterns in Service Data, manual review of Service Data (such as when you interact directly with our billing or support teams), aggregation or anonymization of Service Data to eliminate personal information, and combination of Service Data with information from other Google products and services. We also use Service Data for internal reporting and analysis of applicable product and business operations.

We maintain data centers around the world, and provide Google Workspace (including Google Workspace for Education) and Cloud Identity (when sold separately) from these locations, and Google Cloud Platform from these locations.

Service Data may be processed on servers located outside of the country where our users and customers are located because Service Data is typically processed by centralized or regionalized operations like billing, support, and security.

Regardless of where Service Data is processed, we apply the same protections described in this Privacy Notice. When transferring Service Data outside of the European Economic Area, we comply with certain legal frameworks.

We build Cloud Services with strong security features to protect your data. The insights we gain from providing our services help us detect and automatically block security threats from ever reaching you.

We work hard to protect the Service Data we hold from unauthorized access, alteration, disclosure, or destruction, including by:

  • Encrypting Service Data at rest and while in transit between our facilities.
  • Regularly reviewing our Service Data collection, storage, and processing practices, including our physical security measures, to prevent unauthorized access to our systems; and
  • Restricting access to Service Data to Google employees, contractors, and agents who need it in order to process Service Data for us. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

We instruct our affiliates to process Service Data for the purposes listed under “Why We Process Service Data” above, in compliance with this Privacy Notice and appropriate confidentiality and security measures. 

We do not share Service Data with companies, organizations, or individuals outside of Google except in the following cases:

    • When you procure third-party services

We share Service Data outside of Google when you or our customer choose(s) to procure a third-party service through Google Cloud Platform, the Google Cloud Platform Marketplace or the Google Workspace Marketplace, or use a third-party application that requests access to your Service Data.

    • With your consent

We’ll share Service Data outside of Google where we have obtained your consent.

    • With your administrators and authorized resellers

When you use Cloud Services, your administrator and resellers authorized to manage your or your organization’s account will have access to certain Service Data. For example, they may be able to:

      • View account and billing information, activity and statistics
      • Change your account password
      • Suspend or terminate your account access
      • Access your account information in order to satisfy applicable law, regulation, legal process, or enforceable governmental request
      • Restrict your ability to delete or edit your information or your privacy settings
    • For external processing

We do not sell your Service Data to any third parties.

We share Service Data with trusted third party providers to process it for us as we instruct them and in compliance with this Privacy Notice and appropriate confidentiality and security measures. In particular, we share Service Data with our third party providers when you request technical support services (we share the information you provide in the support ticket) and professional services (we share your contact details to enable communication and collaboration).

    • For legal reasons

We share Service Data outside of Google when we have a good-faith belief that access to, or disclosure that Service Data is reasonably necessary to:

      • Comply with applicable law, regulation, legal process, or enforceable governmental request. We share information about the number and type of requests we receive from governments in our Transparency Report.
      • Enforce applicable agreements, including investigation of potential violations.
      • Detect, prevent, or otherwise address fraud, security, or technical issues.
      • Protect against harm to the rights, property or safety of Google, our customers, users, and the public as required or permitted by law.

If Google is involved in a reorganization, merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of Service Data and give affected users notice before Service Data becomes subject to a different privacy policy.

    Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google. Some Google Cloud Services enable you to directly access and download the data you have stored in the services. As further described in our Google Workspace Data Subject Requests Guide, you or your organization may use various tools to access, control, and export your data.

    You and your organization’s administrator can access several types of Service Data directly from Google Cloud, including your account information, billing contact information, payment and transaction information, as well as product and communication settings and configurations.

    If you’re otherwise unable to access your Service Data, you can always request it here.

    We retain Service Data for different periods of time depending on the type of data, how we use it, and how you configure your settings. When we no longer need Service Data, we delete or anonymize it.

    For each type of Service Data and processing operation, we set retention timeframes based on the purposes for which we process it, and ensure that the Service Data is kept for no longer than necessary. We retain most types of Service Data for a set period of up to 180 days (the exact number depends on the specific type of data). However, some Service Data may be kept for longer periods where there is a business need. We generally have longer retention periods (which can be over a year) for Service Data that is kept for the following purposes:

    • Security, fraud and abuse prevention. We retain Service Data when it is necessary to protect against fraudulent attempts to gain access to user accounts, or to investigate violations of applicable Cloud Services agreements. Usually, the Service Data retained where there is reason to suspect fraud or abuse would include device identifiers, identifiers from cookies or tokens, and IP addresses, as well as log data about usage of the Cloud Services. 
    • Complying with legal or regulatory requirements. We retain Service Data when required by an enforceable legal process, such as when Google receives a lawful subpoena. 
    • Complying with tax, accounting or financial requirements. When Google processes a payment for you, or when you make a payment to Google, we retain Service Data about those transactions (including billing information), typically for a minimum of five years, as required for tax or accounting purposes, or to comply with applicable financial regulations.

    At the end of the applicable retention period, we follow detailed protocols to make sure that the Service Data is securely and completely deleted from our active systems (the servers Google uses to run applications and store data) or retained only in anonymized form. After completion of these steps, copies of Service Data will remain for a limited period in our encrypted backup systems (which we maintain to protect Service Data from accidental or malicious deletion and for outage and disaster recovery purposes), before being overwritten by new backup copies.

    Your Google Account is your connection to all Google products and services, not just Cloud Services. When you choose to use Google products and services outside of Cloud Services, the Google Privacy Policy describes how your personal information (including your Google Account profile information) is collected and used. You and your administrator can control which other Google services you may use while logged into a Google Account managed by your organization.

    If you interact with Cloud Services using a Google Account managed by your organization, then your personal information may be subject to your organization’s privacy policies and processes, and you should direct privacy inquiries to your organization.

    Exercising your data protection rights

    If European Union (EU), UK or Swiss data protection law applies to the processing of Service Data relating to you, you have certain rights, including the rights to access, correct, delete and export your Service Data, and to object to or request that we restrict processing of your Service Data.

    Google Cloud EMEA Ltd will be the data controller responsible for your Service Data. However, where our customer has entered into an agreement covering Cloud Services with a different Google affiliate, that affiliate will be the data controller responsible for processing your Service Data in connection with billing for the Cloud Services only.

    If you want to exercise your data protection rights with regard to Service Data we process in accordance with this Privacy Notice, and you are not able to do so via the tools available to you or your organization’s administrator, you can contact Google via our Privacy Help Center.

    You can always contact your local data protection authority if you have concerns regarding your rights under local law.

    Our grounds for processing your Service Data

    When we process Service Data for the purposes described in this Privacy Notice (see "Why We Process Service Data” above), we rely on the following legal grounds:

    Purpose

    Types of Service Data Processed

    Legal Grounds

    Provide Cloud Services you request.

    The following types of Service Data, as necessary for the purpose:

    • Account information
    • Cloud payments and transactions
    • Cloud settings and configurations
    • Technical and operational details of your use of Cloud Services
    • Your direct communications

    Where necessary for our legitimate interests in fulfilling the contractual obligations which we owe to our customer to provide the Cloud Services. 

    Make recommendations to optimize use of Cloud Services.

    The following types of Service Data, as necessary for the purpose:

    • Account information
    • Cloud payments and transactions
    • Cloud settings and configurations
    • Technical and operational details of your use of Cloud Services
    • Your direct communications

    When we’re pursuing legitimate interests in offering the best service we can, and ensuring our customers know how to get the most out of our services.

    In some cases we will seek your consent to send you marketing communications.

    Maintain and improve Cloud Services. 

    The following types of Service Data, as necessary for the purpose:

    • Account information
    • Cloud settings and configurations
    • Technical and operational details of your use of Cloud Services
    • Your direct communications

    Where necessary for our legitimate interests in offering the best Cloud Services we can, and continuing to improve the Cloud Services to meet our customers’ needs.

    Provide and improve other services you request. 

    The following types of Service Data, as necessary for the purpose:

    • Account information
    • Cloud settings and configurations
    • Technical and operational details of your use of Cloud Services
    • Your direct communications

    Where necessary for our legitimate interests in fulfilling the contractual obligations we owe to our customer to provide the Cloud Services, and where necessary for our legitimate interests in offering the best services we can, and continuing to improve the Cloud Services to meet our customers’ needs.

    Assist you.

    The following types of Service Data, as necessary for the purpose:

    • Account information
    • Cloud payments and transactions
    • Cloud settings and configurations
    • Technical and operational details of your use of Cloud Services
    • Your direct communications

    Where necessary for our legitimate interests in fulfilling the contractual obligations we owe to our customer to provide the Cloud Services.

    Protect you, our users, customers, the public, and Google.

    The following types of Service Data, as necessary for the purpose:

    • Account information
    • Cloud payments and transactions
    • Cloud settings and configurations
    • Technical and operational details of your use of Cloud Services
    • Your direct communications

    Where necessary for Google’s legitimate interest to protect against harm to the rights, property and safety of Google, and where necessary for Google’s and third parties’ legitimate interests to protect against harm to our users, our customers and the public, including criminal acts and rights violations.

    Comply with legal obligations. 

    Depending on the specific legal obligations, the following types of Service Data:

    • Account information
    • Cloud payments and transactions
    • Cloud settings and configurations
    • Technical and operational details of your use of Cloud Services
    • Your direct communications

    When we have a legal obligation to do so. For example, where we’re responding to legal process or an enforceable governmental request, or retaining information relating to your purchases and communications to meet our record-keeping obligations.

    If Brazilian data protection law applies to the processing of Service Data, you have certain rights, including the rights to access, correct, delete or export your Service Data, as well as to object to or request that we restrict processing of Service Data. You also have the right to object to the processing of Service Data or to export Service Data to another service.

    For users based in Brazil, the data controller responsible for Service Data we collect for Google Workspace and Google Workspace for Education is Google LLC, and the data controller responsible for Service Data we collect for Google Cloud Platform is Cloud Brasil Computação e Serviços de Dados Ltda. If you want to exercise your data protection rights with regard to Service Data we process in accordance with this Privacy Notice and are not able to do so via the tools available to you or your organization’s administrator, you can always contact Google via our Privacy Help Center. And you can contact your data protection authority if you have concerns regarding your rights under Brazilian law.

    In addition to the purposes and grounds described in this Privacy Notice, we may process Service Data on the following legal grounds:

    • Where necessary for the performance of a contract with you

      We may process your information where necessary for us to enter into a contract with you or to comply with our contractual commitments to you.

    • When we’re complying with legal obligations

      We’ll process your information when we have a legal obligation to do so.

    • When we’re pursuing legitimate interests

      We may process Service Data based on our legitimate interests and those of third parties while applying appropriate safeguards that protect your privacy. This means that we process your information in the interests of providing Cloud Services you request; making recommendations to optimize use of Cloud Services; maintaining and improving Cloud Services; providing and improving other services you request; assisting you; and protecting against harm to the rights, property or safety of Google, our users, our customers, and the public, as required or permitted by law.

    Some U.S. state privacy laws like the California Consumer Privacy Act (CCPA) and Virginia Consumer Data Protection Act (VCDPA) require specific disclosures for state residents.

    This Privacy Notice is designed to help you understand how Google handles Service Data:

    • We explain the categories of Service Data Google collects and the sources of that Service Data in Service Data We Collect.

    • We explain how Google uses Service Data in Why We Process Service Data.

    • We explain when Google may share information in How We Share Service Data. Google does not sell your Service Data to any third parties. Google also does not “share” your personal information as that term is defined in the CCPA.

    • We explain how Google retains Service Data in Retention and Deletion of Service Data.

    State laws like the CCPA and VCDPA also provide the right to request information about how Google collects, uses, and discloses Service Data. And they give you the right to access and correct Service Data, and to request that Google delete that Service Data.

    We provide the information and tools described in Access to Service Data so you can exercise these rights. When you use them, we’ll validate your request by verifying your identity (for example, by confirming that you’re signed in to your Google Account).

    If you have questions or requests related to your rights under the CCPA or VCDPA, you (or your authorized agent) can also contact Google. And if you disagree with the decision on your request, you can ask Google to reconsider it by responding to the team’s email.

    The CCPA requires a description of Service Data practices using specific categories. This table uses these categories to organize the information in this Privacy Notice.

    Categories of Service Data we collect Business purposes for which Service Data may be used or disclosed Parties with whom Service Data may be shared

    Identifiers and similar information such as your credentials, name, phone number, address, and job titles, as well as unique identifiers tied to the browser, application, or device you’re using.

    Demographic information, such as your preferred language and age.

    Commercial information such as records of charges, payments, and billing details and issues.

    Technical and operational details of your usage of Cloud Services, such as information about your usage, operational status, software errors and crash reports, authentication credentials, quality and performance metrics, and other technical details necessary for us to operate and maintain Cloud Services and related software. This includes device identifiers, identifiers from cookies or tokens, and IP addresses.

    Location data, as may be determined by GPS or IP address, depending in part on your device and account settings.

    Audio, electronic, visual and similar information, such as audio recordings of your calls with our technical support providers.

    Inferences drawn from the above, like aggregated performance metrics for a new product feature to determine product strategy.

    Google processes Service Data for the following purposes:

    Protecting against security threats, abuse, and illegal activity. Google uses and may disclose Service Data to detect, prevent and respond to fraud, abuse, security risks, and for protecting against other malicious, deceptive, fraudulent, or illegal activity. For example, to protect our services, Google may receive or disclose information about IP addresses that malicious actors have compromised.

    Auditing and measurement. Google uses Service Data for analytics and measurement to understand how our services are used, and to provide you and our customers with recommendations and tips. We may disclose non-personally identifiable information publicly and with partners, including for auditing purposes.

    Maintaining our services. Google uses Service Data to provide Cloud Services and related technical support, and other services you request, and ensure they are working as intended, such as tracking outages or troubleshooting bugs and other issues that you report to us.

    Product development. Google uses Service Data to improve Cloud Services and other services you request, and to develop new products, features and technologies that benefit our users and customers.

    Use of service providers. Google shares Service Data with service providers to perform services on our behalf, in compliance with this Privacy Notice and other appropriate confidentiality and security measures. For example, we may rely on service providers to help provide technical support.

    Legal reasons. Google also uses Service Data to satisfy applicable laws or regulations, and discloses information in response to legal process or enforceable government requests, including to law enforcement. We provide information about the number and type of requests we receive from governments in our Transparency Report.

    We do not share Service Data with companies, organizations, or individuals outside of Google except in the following cases:

    When you procure third-party services. We share Service Data outside of Google when you or our customers choose(s) to procure a third-party service through Google Cloud Platform, the Google Cloud Platform Marketplace or the Google Workspace Marketplace, or use a third-party application that requests access to your Service Data.

    With your consent. We’ll share Service Data outside of Google when we have obtained your consent.

    With your administrators and authorized resellers. When you use Cloud Services, your administrator and resellers authorized to manage your or your organization’s account will have access to certain Service Data.

    For external processing. We share Service Data with trusted third party providers to process it for us as we instruct them and in compliance with this Privacy Notice and appropriate confidentiality and security measures. In particular, we share Service Data with our third party providers when you request technical support services (we share the information you provide in the support ticket) and professional services (we share your contact details to enable communication and collaboration).

    For legal reasons. We share Service Data outside of Google when we have a good-faith belief that access to disclosure of that Service Data is reasonably necessary to:

    • Comply with applicable law, regulation, legal process, or enforceable governmental request. We share information about the number and type of requests we receive from governments in our Transparency Report.

    • Enforce applicable agreements, including investigation of potential violations.

    • Detect, prevent, or otherwise address fraud, security, or technical issues.

    • Protect against harm to the rights, property or safety of Google, our customers, users, and the public as required or permitted by law.

    If Korean data protection law applies to the processing of your Service Data, we provide the following additional information for users of Cloud Services residing in Korea.

    Items of personal information collected. When you use our Cloud Services, the following Service Data is collected: (i) data you provide when creating an account for Cloud Services or entering into a contract with us (credentials, names, contact details and job titles, date of birth and gender), (ii) business records of charges, payments, billing details and issues; credit card info and connecting info, (iii) configuration and settings, including resource identifiers and attributes, and service and security settings, (iv) usage, operational status, software errors and crash reports, authentication credentials, quality and performance metrics, and other technical details, device identifiers, identifiers from cookies or tokens, and IP addresses, (v) your communications and interactions with us and our partners, and feedback, each as further described here.

    The above personal information may be transmitted to our data centers located abroad through our network for the purposes listed below and stored for the retention period below.

    We may use cookies (small text files placed on the user's device) and similar technologies for a variety of purposes, including user preferences or settings, authentication information, or analysis. Most web browsers accept cookies automatically, but provide controls that allow you to block or delete cookies.

    Purpose of collection and use of personal information. Google collects and uses Service Data (i) to provide Cloud Services you request, (ii) to make recommendations to optimize use of Cloud Services, (iii) to maintain and improve Cloud Services, (iv) to provide and improve other services you request (v) to assist you, (vi) to protect you, our users, customers, the public and Google, and (vii) to comply with legal obligations, each as further described here.

    Retention period of personal information. Service Data is deleted or anonymized once it is no longer needed for the purposes described above. For each type of data and operation, we set retention timeframes based on the purpose for its collection, and ensure it is kept for no longer than necessary.

    Deletion of personal information. If the retention period expires or you request deletion, Google will faithfully endeavor to delete such Service Data unless there is a legal obligation that requires processing or another lawful basis for retaining the Service Data. When we receive a request to delete personal information, the retention period of the archive copy expires, and then Google's archiving system has a mechanism to overwrite the expired data. In some cases, it may be necessary to store some data for a variety of other reasons, such as complying with legal obligations.

    Consignment of personal information processing. We provide information to affiliates (listed here for Google Cloud Platform, and here for Google Workspace and Google Workspace for Education), partners and other trusted businesses or persons to process it for us, based on our instructions and in compliance with this Privacy Notice and other appropriate confidentiality and security measures.

    Google has contracts with the third-party service providers listed below to provide Cloud Services to Korean residents. The contracts impose obligations on those companies to prohibit the processing of Service Data other than for the purposes we specify, to return or destroy Service Data after the end of processing, and to implement processes to ensure those companies comply with these obligations.  

    Third-party vendor

    (country of registration)

    Role Period, method of process/access, and items to be processed/accessed

    EPAM Systems Japan G.K.

    (Japan)

    Webhelp Malaysia Sdn. Bhd

    (Malaysia)

    TELUS International Philippines, Inc.

    (Philippines)

    Infosys Limited.

    (Japan)

    Customer Support for Cloud Services In order for Google to provide Cloud Services to Korean residents, these companies can process the items of personal information collected above remotely from abroad during the retention period described above depending on their roles of customer support by accessing the personal information from time to time via telecommunication network.
    Toss Payments Co., Ltd. (Korean Company) Payment and notification services

    Korea Mobile Certification Inc

    (Korean Company)

    Identity verification service

    D-Agent (Korean company)

    Local representative for user's privacy inquiries

    Legal minors. Our basic policy is not to collect personal information of Korean residents under the age of 14. If you are Korean residents under the age of 14, you may use Cloud Services only with the consent of a parent or legal representative.

    Safety measures for personal information. Google takes the administrative, technical and physical measures described in the "How We Secure Service Data" section above to ensure the safety of Service Data.

    Contact Information. If you have any questions about the Google Cloud Privacy Notice or privacy practices, please contact our Google privacy team (Email: googlekrsupport@google.com).

    If you want to exercise your data protection rights with regard to information we process in accordance with this Privacy Notice and are not able to do so via the tools available to you or your organization’s administrator, you can always contact Google via our Privacy Help Center. And you can contact your local data protection authority (for instance, Personal Information Infringement Report Center) if you have concerns regarding your rights under local law.

    For local representatives under Personal Information Protection Act and the Act on Promotion of Information and Communication Network Utilization and Information Protection, please see below:

    • Name and Representative: D-Agent Co., Ltd. (CEO  Byung-gun An)
    • Address and Contact Information: #1116, Platinum Building, Gwanghwamun 28, Saemunan-ro 5-ga-gil, Jongno-gu, Seoul, 02-737-0346, google_da_kr@dagent.co.kr

    If Japanese data protection law (the Act on the Protection of Personal Information, “APPI”) applies to the processing of your Service Data, we provide the following additional information for users of Cloud Services residing in Japan.  

    Controller of Service Data.  Any Service Data provided to or gathered by Google is controlled primarily by Google LLC, located at 1600 Amphitheatre Parkway Mountain View, CA 94043 United States, representative is Sundar Pichai, CEO.

    Purpose of collection and use of personal information. Google collects and uses Services Data for the purposes set out here and here.

    Measures undertaken to protect retained personal information. 

    Establishment of general policy

    Google establishes and publishes this Privacy Notice outlining our general policy relating to Service Data.

    Establishment of internal policy relating to handling of personal data

    Google establishes internal policies about handling measures and persons in charge and their responsibility etc. with regard to the acquisition, utilization, records, provision, deletion etc. of personal data.

    Internal organization as security control action

    Google has large security and privacy teams responsible for developing, implementing, and reviewing internal personal data handling processes. Google employees are trained to report suspected incidents involving personal data, which may be done through various channels such as through dedicated email addresses or digital platforms. A dedicated team assesses reported incidents, and as appropriate a coordinated team is assigned to manage the overall incident, including liaising with Legal and the product team as part of the investigation and response. The team on-call for an incident is assigned on a daily rotation. Incident responses may follow either a standard or an expedited route, depending on the severity and priority assigned to the incident.

    Personnel measures as security control action

    Google conducts periodical training for its employees about matters to consider when handling personal data.

    Physical measures as security control action

    Google takes measures to prevent unauthorized persons from accessing personal data in any situation and to prevent theft or loss of devices and electronic media for handling personal data.

    Technical measures as security control action

    Please see here and here for further information on the security measures undertaken to secure, retain and delete Service Data.  

    Research of external environment

    Data protection laws vary among countries, with some providing more protection than others. Google has established a personal information protection system to ensure your information is accorded protections equivalent to APPI, as described in the Privacy Notice. Regardless of where your information is processed, Google applies the same  personal information protection measures globally. We also comply with certain legal frameworks relating to the transfer of data, such as the European frameworks. For more detail, please see Data transfer frameworks. Further, with regard to the location of our data centers storing Service Data, please see here. There may be cases where Google entrusts the processing of information to subprocessors or its subsidiaries or affiliates. With regard to the location of Google’s offices including subsidiaries and affiliates, please see Google’s Office Locations. With regard to the location of subprocessors, please see here.

    Contact information.  For any inquiries or requests about your Service Data related rights under applicable law, please email appi-inquiries-external@google.com.

    We may update this Privacy Notice from time to time. We will not make any significant changes without notifying you in advance by posting a prominent notice on this page describing the changes or by sending you a direct communication. We encourage you to regularly review this Privacy Notice, and we will always indicate the date the last changes were published.

    Previous versions (Last modified January 25, 2023)
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