SulAmérica relies on the cloud to define its environment and leverage data science
About SulAmérica
SulAmérica provides its 7-million-plus customers with comprehensive healthcare. Aiming to improve people's lives, it offers round-the-clock support, security, and autonomy for every physical, emotional, and financial health decision. The company has around 4,000 employees.
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About IPNET
IPNET supports its customers' digital transformation journeys in the cloud. It also prioritizes innovative solutions and optimized investments to provide excellent service delivery and add value to relationships.
Thanks to IPNET's support through planning, scoping, and migration to Google Cloud, the company has simplified data analysis, obtaining more scalability and value for its business operations.
Google Cloud results
- Lower app latency
- Better process monitoring and control thanks to centralized project management
- Faster delivery of products and services
30% infrastructure cost savings
SulAmérica is a company focusing on providing its 7-million-plus customers with comprehensive healthcare. Its mission is to improve people's lives, providing support, safety, and autonomy concerning all individual decisions on physical health, wellbeing, and finances.
Offering insurance products and services under several categories, including Health, Dental, Life, Private Pensions, and Asset Management, the company has over 4,000 employees committed to creating meaningful experiences for customers. And this reflects on the level of reliability and security the organization provides.
SulAmérica stands out in the health industry, where there is a growing need to simplify processes and provide people with efficient, technology-aided solutions.
The company has been using cloud services for nearly ten years. Faced with the need to leverage easier-to-use technologies, new services, and cost savings, SulAmérica chose Google Cloud as a strategic provider to expand its infrastructure.
"We decided to migrate for several reasons. Data decentralization often impaired communication between teams, and we needed a new platform to unify and accelerate our environment. We chose Google Cloud to reap all these benefits, as well as a higher cost-benefit ratio."
—Paulo Casal, Infrastructure Manager, SulAméricaA more organized and unified structure
Migrating SulAmérica's cloud infrastructure led to new learnings and the redefinition of company apps, which have now become part of Google Cloud's environment. The support that partner IPNET provided to the company's technicians and developers was crucial, especially for migrating products from the previous supplier's environment.
Meetings and cooperation between teams also contributed to a higher alignment of ideas and the project's success. SulAmérica's transformation journey kicked off in February 2022 and ended in October 2022, focusing on a better use of solutions integrated in the new infrastructure.
"BigQuery is a very important tool. The data analysis and intelligence features provided by this solution were critical to gain more scalability and value for SulAmerica's business segment. Having an actual reliable data source really makes a difference."
—Thiago Lenzi, Sales Executive, IPNETWith Cloud Functions, serverless features can be executed to create and connect cloud services. And Cloud Storage serves as a data repository, storing historical data so that it can be used for future activities.
The new environment makes it easier to conduct tests to assess and validate small products or projects. There are areas dedicated to approval, testing, and production, where automation and development tasks are prioritized. All these operations performed by SulAmérica will lead to a more streamlined and faster service delivery.
Savings as a top benefit
One of the main targets of the migration has already been achieved: cost savings. "Infrastructure costs were reduced by nearly 30%, and app latency levels are now lower," says Thiago Lenzi, Sales Executive at IPNET.
In addition, centralized project management has improved process monitoring and control. This has had a significant positive impact on business areas, as products and services are delivered faster.
"The ability to extract value from data is yet another advantage for our organization, especially for decision-making purposes. Today, SulAmérica is much more focused on data science, which evidences our interest in innovation."
—Paulo Casal, Infrastructure Manager, SulAméricaTell us your challenge. We're here to help.
Contact us
About SulAmérica
SulAmérica provides its 7-million-plus customers with comprehensive healthcare. Aiming to improve people's lives, it offers round-the-clock support, security, and autonomy for every physical, emotional, and financial health decision. The company has around 4,000 employees.
About IPNET
IPNET supports its customers' digital transformation journeys in the cloud. It also prioritizes innovative solutions and optimized investments to provide excellent service delivery and add value to relationships.