Système U uses Chrome Browser to enable employees to improve the shopping experience

About Système U

Système U is a cooperative organization of 1,500 independent supermarkets across France. Before 1983, Système U originally was a bread cooperative that started in Western France in 1894.

Industries: Retail & Consumer Goods
Location: France

Système U used a mix of productivity tools and web browsers, which made it challenging for employees to focus on customer service. Now, Chrome Browser and G Suite help Système U staff stay on the same page and provide more meaningful interactions, helping shoppers find the products they’re looking for.

Improving the in-store customer experience:

  • Connected employees from over 1,500 stores cross-country
  • Increased customer face-to-face support in retail locations
  • Saved time by using one platform for employee communication
  • Improved relationship between staff and patrons

Chrome is the official company-wide browser for Système U

“Now that my technical colleagues and I spend less time trying to make apps function with a browser, we have more time for long-term projects, such as rolling out other G Suite products such as Google Drive, Google Slides, and Google+.”

Philippe Bonnet, G Suite Advisor and Senior Consultant, Système U

In 2013, Système U started using G Suite and made Chrome its official company browser. Recently, the retailer co-op deployed other products like Drive, Slides, and Google+ across their organization. Incorporating these tools in their daily workflow has freed up more time for employees to meet and help customers face-to-face in the aisles.

About Système U

Système U is a cooperative organization of 1,500 independent supermarkets across France. Before 1983, Système U originally was a bread cooperative that started in Western France in 1894.

Industries: Retail & Consumer Goods
Location: France
Google Cloud Platform logo

12 Months FREE TRIAL

Try Kubernetes Engine, BigQuery, and other Cloud Platform products with $300 in free credit and 12 months.

TRY IT FREE
Google Cloud Platform logo

12 Months FREE TRIAL

Try Kubernetes Engine, BigQuery, and other Cloud Platform products with $300 in free credit and 12 months.

TRY IT FREE