This document shows you how to resolve issues related to importing and migrating virtual machine (VM) instances to Compute Engine that have a misapplied license.
For example, learn how to resolve issues with a VM that has an on-demand license instead of a bring your own license (BYOL). For information about the different types of licenses, see About licenses.
Before you begin
- If you want to use the command-line examples in this guide, do the following:
Mitigate incorrect license imports or migrations
If you tried to import or migrate a VM into Compute Engine with a BYOL or BYOS
license, but the VM's license string
is not appended with
byos, then your license was not successfully
imported or migrated with the VM.
To resolve this issue, do one of the following depending on how you imported or migrated the VM:
If you migrated the VM using Migrate to Virtual Machines, contact Cloud Customer Care to help you resolve the issue. For more information, see Getting support with Cloud Customer Care.