이 페이지에서는 VM 스크린샷 도구를 사용하여 가상 머신(VM) 인스턴스에서 스크린샷을 캡처하는 방법을 설명합니다.
VM에서 스크린샷을 캡처하면 다른 방법으로는 액세스할 수 없는 VM 문제를 해결하는 데 도움이 될 수 있습니다. 예를 들어 부팅 중이거나 손상된 디스크 이미지가 있는 VM은 액세스하지 못할 수 있습니다.
Windows 기반 운영체제
VM 스크린샷은 인스턴스가 성공적으로 시작되었는지 확인하여 Windows VM에 실패한 RDP 연결 문제를 해결하는 데 도움이 될 수 있습니다. RDP 연결 문제 해결에 대한 자세한 내용은 RDP 문제 해결을 참조하세요.
원격 데스크톱 클라이언트의 개인정보 보호 고려사항
VM 스크린샷 도구는 VM의 디스플레이 어댑터를 사용하여 원격 데스크톱 클라이언트를 통해 로컬 콘솔 세션의 스크린샷을 캡처합니다.
로컬 콘솔 세션을 통해 스크린샷을 캡처할 때 사용자의 데스크톱 또는 브라우저에서 민감한 정보가 캡처될 수 있습니다.
스크린샷의 일부로 민감한 정보가 노출되는 것이 염려되는 경우 로컬 콘솔 세션을 사용하지 않도록 다음과 같은 방법으로 각 원격 데스크톱 클라이언트를 구성하세요.
Chrome 원격 데스크톱: Chrome 원격 데스크톱을 사용하는 경우 로컬 콘솔 세션에 연결되지 않도록 커튼 모드를 사용 설정해야 합니다.
Microsoft RDP: RDP 클라이언트는 Windows 원격 데스크톱 서비스(RDS)를 사용하여 연결합니다. Windows RDS를 사용하면 RDP 클라이언트가 새 콘솔 세션을 시작할지 아니면 기존 세션에 연결할지 선택할 수 있으며, 이로 인해 개인정보 보호에 영향이 있을 수 있습니다. 로컬 콘솔 세션에 연결되지 않도록 RDS를 맞춤설정하는 방법에 대한 자세한 내용은 지원되는 원격 데스크톱 RDP 파일 설정을 참조하세요.
Google 지원팀과 스크린샷을 공유하기 전에 스크린샷에 민감한 정보가 있는지 검토하세요.
[[["이해하기 쉬움","easyToUnderstand","thumb-up"],["문제가 해결됨","solvedMyProblem","thumb-up"],["기타","otherUp","thumb-up"]],[["이해하기 어려움","hardToUnderstand","thumb-down"],["잘못된 정보 또는 샘플 코드","incorrectInformationOrSampleCode","thumb-down"],["필요한 정보/샘플이 없음","missingTheInformationSamplesINeed","thumb-down"],["번역 문제","translationIssue","thumb-down"],["기타","otherDown","thumb-down"]],["최종 업데이트: 2025-07-30(UTC)"],[[["\u003cp\u003eThis page provides instructions on how to use the VM screenshot tool to capture screenshots from virtual machine (VM) instances, which can be helpful for troubleshooting inaccessible VMs or failed RDP connections.\u003c/p\u003e\n"],["\u003cp\u003eThe VM screenshot tool captures the local console session through a remote desktop client, potentially exposing sensitive information, so users should configure their remote desktop client (like Chrome Remote Desktop or Microsoft RDP) to avoid using the local console session.\u003c/p\u003e\n"],["\u003cp\u003eTo take a screenshot, the VM must be in the \u003ccode\u003eRUNNING\u003c/code\u003e state, the maximum capture rate is 20 screenshots per second, and only one screenshot can be captured at a time, with the process requiring specific permissions.\u003c/p\u003e\n"],["\u003cp\u003eUsers can capture a screenshot through the Google Cloud console, using the \u003ccode\u003egcloud compute instances get-screenshot\u003c/code\u003e command, or by making a \u003ccode\u003einstances.getScreenshot\u003c/code\u003e request through the Compute Engine API.\u003c/p\u003e\n"],["\u003cp\u003eBefore sharing screenshots, users are encouraged to check them for sensitive data, and are also provided with links to more information regarding diagnostics and troubleshooting.\u003c/p\u003e\n"]]],[],null,["# Capturing VM screenshots\n\nLinux Windows\n\n*** ** * ** ***\n\nThis page describes how to capture a screenshot from a virtual machine (VM)\ninstance by using the VM screenshot tool.\n\nCapturing a screenshot from a VM can help you troubleshoot a VM that is not\notherwise accessible. For example, a VM might not be accessible if it is booting\nor has a disk image that is corrupted.\n\nWindows-based operating systems\n-------------------------------\n\nVM screenshots can help to troubleshoot failed RDP connections to Windows VMs,\nby identifying if the instance has started successfully. For information about\ntroubleshooting RDP connections, see [Troubleshooting\nRDP](/compute/docs/troubleshooting/troubleshooting-rdp#vm-screenshot).\n\nPrivacy considerations with remote desktop clients\n--------------------------------------------------\n\nThe VM screenshot tool uses the display adapter of the VM to capture a\nscreenshot of the local console session through a remote desktop client.\nCapturing a screenshot through the local console session might capture sensitive\ninformation from the user's desktop or browser.\n\nIf you are concerned about exposing sensitive information as part of a\nscreenshot, configure your respective remote desktop client in the following way\nso that it does not use the local console session:\n\n- [Chrome Remote Desktop](https://remotedesktop.google.com/): If you are using\n Chrome Remote Desktop, be sure to enable [Curtain\n mode](https://support.google.com/chrome/a/answer/2799701) so that it does\n not connect to the local console session.\n\n- [Microsoft RDP](https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-desktop-clients):\n RDP clients connect by using [Windows Remote Desktop Services\n (RDS)](https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/welcome-to-rds). Windows RDS lets RDP clients choose whether to start a new\n console session or connect to the existing one, and because of this, there might\n be privacy implications. For information about customizing RDS so that it does\n not connect to the local console session, see [Supported Remote Desktop RDP file\n settings](https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/rdp-files).\n\nBefore sharing screenshots with [Google\nSupport](https://cloud.google.com/support-hub), make sure to review them for\nsensitive information.\n\nBefore you begin\n----------------\n\n- [Enable virtual displays on your VM](/compute/docs/instances/enable-instance-virtual-display).\n- If you haven't already, set up [authentication](/compute/docs/authentication). Authentication verifies your identity for access to Google Cloud services and APIs. To run code or samples from a local development environment, you can authenticate to Compute Engine by selecting one of the following options:\n\n Select the tab for how you plan to use the samples on this page: \n\n ### Console\n\n\n When you use the Google Cloud console to access Google Cloud services and\n APIs, you don't need to set up authentication.\n\n ### gcloud\n\n 1.\n [Install](/sdk/docs/install) the Google Cloud CLI.\n\n After installation,\n [initialize](/sdk/docs/initializing) the Google Cloud CLI by running the following command:\n\n ```bash\n gcloud init\n ```\n\n\n If you're using an external identity provider (IdP), you must first\n [sign in to the gcloud CLI with your federated identity](/iam/docs/workforce-log-in-gcloud).\n | **Note:** If you installed the gcloud CLI previously, make sure you have the latest version by running `gcloud components update`.\n 2. [Set a default region and zone](/compute/docs/gcloud-compute#set_default_zone_and_region_in_your_local_client).\n\n ### REST\n\n\n To use the REST API samples on this page in a local development environment, you use the\n credentials you provide to the gcloud CLI.\n 1. [Install](/sdk/docs/install) the Google Cloud CLI. After installation, [initialize](/sdk/docs/initializing) the Google Cloud CLI by running the following command: \n\n ```bash\n gcloud init\n ```\n 2. If you're using an external identity provider (IdP), you must first [sign in to the gcloud CLI with your federated identity](/iam/docs/workforce-log-in-gcloud).\n\n\n For more information, see\n [Authenticate for using REST](/docs/authentication/rest)\n in the Google Cloud authentication documentation.\n\nLimitations\n-----------\n\n- The instance must be in the `RUNNING` [life cycle\n state](/compute/docs/instances/instance-life-cycle).\n\n- The maximum rate for capturing screenshots is 20 per second, which is the [API\n rate limit](/compute/docs/api-rate-limits).\n\n- You can't initiate a screenshot while one is in progress.\n\n- You can capture one screenshot at a time.\n\nCapturing a screenshot from a VM\n--------------------------------\n\nUse the following procedures to capture a screenshot from a VM.\n\n#### Permissions required for this task\n\nTo perform this task, you must have the following\n[permissions](/iam/docs/overview#permissions):\n\n\n- `compute.instances.getScreenshot` \n\n### Console\n\n1. In the Google Cloud console, go to the **VM instances** page.\n\n [Go to VM instances](https://console.cloud.google.com/compute/instances)\n2. From the **VM instances** page, click the name of the VM instance to\n capture a screenshot from.\n\n3. On the **VM instance details** page, click the **Screenshot** tab.\n\n4. Click **Refresh** to generate a screenshot from the VM. If you have not\n [enabled a virtual\n display](/compute/docs/instances/enable-instance-virtual-display), the\n Google Cloud console does not show a screenshot.\n\n### gcloud\n\nCapture a screenshot from a VM by using the [`gcloud compute\ninstances get-screenshot` command](/sdk/gcloud/reference/compute/instances): \n\n```\ngcloud compute instances get-screenshot VM_NAME \\\n --destination=JPEG_FILENAME \\\n --zone=ZONE\n```\n\nReplace the following:\n\n- \u003cvar translate=\"no\"\u003eVM_NAME\u003c/var\u003e: name of the VM to capture a screenshot\n from.\n\n- \u003cvar translate=\"no\"\u003eJPEG_FILENAME\u003c/var\u003e: optional filename of the jpeg for\n the screenshot output. If you do not specify a filename, the raw jpeg data\n is sent to standard output (stdout).\n\n- \u003cvar translate=\"no\"\u003eZONE\u003c/var\u003e: zone of the VM to capture a screenshot from.\n\n### REST\n\nWith the Compute Engine API, capture a screenshot from a VM by using the\n[`instances.getScreenshot`\nrequest](/compute/docs/reference/rest/v1/instances/getScreenshot): \n\n```\nGET https://compute.googleapis.com/compute/v1/projects/PROJECT/zo\nnes/ZONE/instances/VM_NAME/screenshot\n```\n\nReplace the following:\n\n- \u003cvar translate=\"no\"\u003ePROJECT\u003c/var\u003e: ID of the project containing the VM to\n capture a screenshot from.\n\n- \u003cvar translate=\"no\"\u003eZONE\u003c/var\u003e: zone containing the project.\n\n- \u003cvar translate=\"no\"\u003eVM_NAME\u003c/var\u003e: name of the VM to capture a screenshot\n from.\n\nExample VM screenshots\n----------------------\n\n### The Compute Engine UEFI loading the boot manager\n\nThe following screenshot shows a [Windows\nServer](/compute/docs/images/os-details#windows_server) VM that is unavailable\nwhile the boot manager is loading:\n\n### Windows Server 2016 Datacenter performing updates\n\nThe following screenshot shows a [Windows Server\n2016](/compute/docs/images/os-details#windows_server) VM that is unavailable\nwhile completing updates:\n\n### Windows Server 2016 loading system services\n\nThe following screenshot shows a [Windows Server\n2016](/compute/docs/images/os-details#windows_server) VM that is unavailable\nwhile loading system services:\n\n### Login screen for Windows Server 2016 Datacenter\n\nThe following screenshot shows a [Windows Server\n2016](/compute/docs/images/os-details#windows_server) VM that has completed\nstartup and is ready to login:\n\n### Sysprep process of Windows Server 2019 Core\n\nThe following screenshot shows the [sysprep\nprocess](/compute/docs/instances/windows/creating-windows-os-image#create_server_image)\nof a [Windows Server 2019\nCore](/compute/docs/images/os-details#windows_server) VM instance:\n\n### Blue screen error from Windows Server 2016 Datacenter\n\nThe following screenshot shows a blue screen error from a [Windows Server\n2016 Datacenter](/compute/docs/images) VM instance:\n\nWhat's next\n-----------\n\n- Learn how to [collect diagnostic information from a\n VM](/compute/docs/instances/collecting-diagnostic-information).\n\n- Learn how to [troubleshoot Windows\n instances](/compute/docs/troubleshooting/troubleshooting-windows)."]]