After opening a new incident, the next stage is to invite the relevant people
– both from within and outside your company – to work together on
containing and eradicating the crisis.
Add users to the Incident Manager
In the Incident Manager module, click Manage Collaboration.
In the Collaborators dialog, click
add
Add Collaborator.
Fill out the relevant information in the Add Collaborator dialog to create
the new user.
The user is created and added and will receive an email with the link to
enter the Incident Manager. (You might want to message them to be on the
lookout for it).
Once the user clicks on the link, they will need to fill out their details
in the form including a password, and once logged in, will be directed to
the Dashboard. From there, they can also access the Workstation
to add in their input and information.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-12-24 UTC."],[],[]]