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Create Email Templates
You can define templates for recurring emails, so that they can be sent by
scripts and can be also sent automatically with playbooks.
To create a new email template:
Navigate to Settings > Environments > Email templates.
Click add on the top right of
Enter in the Email message as well as name and environment. Note that this
email template is capable of extracting information from
cases/events/entities and more that are available in the Chronicle case
using the Placeholder. In this picture, you can see "Case.Name"
inside square brackets, which will get the name of the case in which the
email action is taken.