Connector logs help you identify and troubleshoot any potential issues with a
custom or commercial connector.
View connector logs
Navigate to SOAR Settings > Ingestion > Connectors.
Select the relevant connector and click the Logs tab.
Click the Enable Log Collection toggle and select the required level
from the Log level menu.
Click
autorenew
Refresh to display the newly collected logs on the page.
After three hours, the Enable Log Collection is disabled and the timer is turned
off, although you can choose to disable it earlier at any time you choose. The
logs remain on the page until the next time you enable log collection.
Each log entry has an icon identifying the issue and a short description. You
can click View More to see the full details for the log.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-01-28 UTC."],[],[]]
