Create a Collaborator user

Admin can add collaborator users to the Chronicle SOAR platform. This can be useful when you want somebody in your organization or an MSSP customer to be able to access the platform and have specific tasks.
The procedure to add these users is the same as that of adding regular users.

Step One: Purchase the license for the required number of collaborator users with your Account Managers.
Step Two: Create a new Collaborator permissions group or use the predefined Collaborator group.
Step Three: Create new user.

Purchase the collaborator license

  1. Arrange a license for the required number of collaborator users.
  2. Navigate to Settings > Organizations > License Management to view the details.
    licensedetails

Set up permissions group

To set the permissions for the collaborator user:

  1. Navigate to Settings > Organization > Permissions.
  2. Click on the predefined Permissions group called Collaborators or create a new one.
  3. Select the Landing Page from the drop-down list.
  4. Select the required modules that you want them to access.
  5. Click the Save button on the top right of the screen.

Create a collaborator user

  1. Navigate to Settings > Organization > User Management.
  2. Click on the top right of the screen and the Add User dialog box opens.
  3. In the License Type field, make sure to select the Collaborator type.
  4. In the Permission Group drop-down, make sure to select the Collaborator group or any new group that you created which is for Collaborator users.
  5. Click Add.
    addcollaborator

An invitation to join Chronicle SOAR is sent automatically to the Collaborator user. Their status remains "Pending" until they accept the invite and create a password.