Last modified: May 24, 2018
Third Parties
Google and its affiliates engage the following third party entities to assist them in connection with the Services (as defined in the Google Cloud Platform License Agreement) as specified below:
Customer Support
These third party subprocessors provide customer and technical support, which may include phone and email support, response, diagnosis and resolution services, incident tracking and responding to customer queries:
| Entity Name | Corporate Location |
|---|---|
| Appen Butler Hill | United States |
| Accenture, LLP | United States |
| Bluefin Solutions, Inc. | United States |
| Cognizant Technology Solutions US Corp. | United States |
| Deep Discount Servers, LLC | United States |
| Edatafarm LLC | United States |
| EPAM Systems Inc. | United States |
| Fujitsu Communications Services Limited | Japan |
| GlobalLogic Technologies | India |
| HCL America Inc. | United States |
| Intelenet Global Services | India |
| Iron Mountain | United States |
| iuppiter B.V. | Netherlands |
| Linguistix Tank Inc. | Canada |
| Lionbridge Technologies | United States |
| Productive Playhouse | United States |
| SellByTel Group GmbH | Germany |
| Sellbytel Services Malaysia Sdn. Bhd | Malaysia |
| Sigma Technologies, S.L. | Spain |
| Sureline Systems Inc. | United States |
| Sutherland Global Services Inc. | United States |
| Sutherland Bulgaria EOOD | Bulgaria |
| Taos Mountain, LLC | United States |
| Telus International (CDA) Inc. | Canada |
| TELUS International (U.S.) Corp. | United States |
| VoxPro Limited | Ireland |
Google Group Subprocessors
Google has engaged and authorized the Google Group entities below for one or more of the following activities, which may involve the processing of Customer Personal Data:
- providing service support and IT-facility management (monitoring and supporting data centers and maintaining equipment);
- providing software engineering, software maintenance, systems maintenance, including managing the availability, latency, scalability and efficiency of Google services; and
- providing customer outreach and support.
The scope of the authorized activities of a particular entity may be further limited and conditioned in each instance as determined by Google and consistent with the Data Processing and Security Terms.
In the table below, entities operating principal software engineering centers are indicated in bold and entities that engage personnel that provide service support and IT-facility management are marked with an (*).
- BOLD = principal software engineering centers
- (*) = IT Facility management
| Entity Name | Corporate Location |
|---|---|
| Google Argentina S.R.L. | Argentina |
|
Google Australia Pty Ltd.*
Google Cloud Australia Pty Ltd |
Australia |
| Google Austria GmbH | Austria |
|
Crystal Computing SPRL
Google Belgium NV |
Belgium |
|
Google Brasil Internet LTDA
Google Cloud Brasil Computação e Serviços de Dados Ltda.* |
Brazil |
|
Google Canada Corporation
Google Cloud Canada Corporation |
Canada |
|
Google Chile Limitada
Inversiones y Servicios Dataluna Limitada* |
Chile |
| Google Denmark ApS | Denmark |
|
Google Finland Oy*
Tuike Finland Oy* |
Finland |
| Google France SARL | France |
|
Google Germany GmbH*
Redtec Computing GmbH |
Germany |
|
Google Cloud India Private Limited
Google India Pvt. Ltd. |
India |
| Google Ireland Ltd.* | Ireland |
| Google Israel Ltd. | Israel |
| Google Italy S.r.l. | Italy |
|
Google Cloud Japan G.K.*
Google Japan G.K. |
Japan |
| Google Korea, LLC. | Korea |
| Google Malaysia Sdn. Bhd. | Malaysia |
|
Google Netherlands B.V.*
Green Box Computing B.V. |
Netherlands |
| Google New Zealand Limited | New Zealand |
| Google Poland SP.z.o.o. | Poland |
| GGLE Portugal Lda | Portugal |
| Google Asia Pacific Pte Ltd.* | Singapore |
| Google Slovakia, s.r.o. | Slovakia |
| Google Spain, S.L.U. | Spain |
| Google Sweden AB | Sweden |
| Google Switzerland GmbH.* | Switzerland |
| Google Taiwan Limited* | Taiwan |
|
Global Infrastructure UK Limited*
Google UK Ltd. |
United Kingdom |
|
Apigee Corporation Google LLC*Orbitera Inc. |
United States |