SecOps Services Subprocessors
Last modified: April 12, 2021
Third-Party Subprocessors for Chronicle
Google and its affiliates engage the following third-party entities to assist them in connection with Chronicle Services as specified below:
Entity name | Country where processing is performed | Registered address | Country of registration | Company number | Parent company | Relevant Chronicle Service(s) | Activity |
Google LLC |
All Google Cloud Platform Services |
251 Little falls Drive, Wilmington, DE, United States 19808 |
United States of America |
3582691 |
Google, LLC |
Chronicle |
Data Center Operations, Service Maintenance,& Technical Support |
CI&T (US entity) |
Brazil and the United States of America |
630 Freedom Business Center,3rd Floor King of Prussia, PA 19406 |
United States of America |
20-4118144 |
CI&T SA(Brazil entity) 00.609.634/0001-46 |
Chronicle |
Development |
EPAM Systems, Inc. |
India and the United States of America |
41 University Drive • Suite 202, Newtown, PA 18940 • USA |
United States of America |
3604150 |
N/A |
Chronicle |
Technical Support1 &Services Development2 |
Nimble Data Technologies Inc |
India and the United States of America |
40656 Mission Blvd, Fremont, CA 94539 |
United States of America |
47-1398322 |
Crest |
Chronicle |
Development |
1. Subprocessors referencing this footnote have access to (a) customer information that you share explicitly in the course of a support case, including any troubleshooting material (e.g., log files, screenshots), and (b) contact, billing, and account information on file or shared with the support team. In the course of resolving a support case, only the support agents assigned to your support case will have access to Customer Data in order to provide you with support.
2. Services here refer to "Service Development & Maintenance." Service Development Maintenance for Software and systems engineering, includes maintenance and troubleshooting of customer data as needed to provide the Service. In the course of performing this activity the Subprocessor may require limited, authorized access to Customer Data e.g. to remediate technical issues. Services Development could also include writing parsing functionality for ingested Customer Data as part of the Services.
Affiliates of Third-Party Subprocessors
EPAM Systems, Inc. Affiliates |
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Entity name | Country where processing is performed | Registered address | Country of registration | Company number | Parent company | Relevant Chronicle Service(s) | Activity |
EPAM India |
India |
10, 11 & 12th Floors, Salarpuria Sattva Knowledge City, Plot No. 2, Phase - 1, Survey No. 83/1, Raidurgam Village, Serilingampally Mandal, Hyderabad, Telangana 500081, India |
India |
U74140TG1997PTC028582 |
EPAM Systems |
Chronicle |
Technical Support |
EPAM Switzerland |
Switzerland |
Boulevard Lilienthal 2, Opfikon, 8152 Zürich, Switzerland |
Switzerland |
CHE-114.898.319 |
EPAM Systems Inc |
Chronicle |
Technical Support |
Nimble Data Technologies Inc. Affiliates |
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Entity name | Country where processing is performed | Registered address | Country of registration | Company number | Parent company | Relevant Chronicle Service(s) | Activity |
Crest Data Systems |
United States |
2107 North 1st Street #205 San Jose CA 95131 |
US |
(408) 551-0051 |
Chronicle |
Integration work |
Table Notes
Technical Support Services refers to technical support services, as detailed in the Technical Support Service Guidelines, including email support, response, diagnosis and resolution services, incident tracking and responding to customer queries.
Google Group Subprocessors
Google has engaged the Google Affiliates in the table below to provide Data Center Operations, which include the operation and maintenance of the Google data center and equipment that stores Customer Data. The Subprocessor does not require access to Customer Data to perform this activity.
The scope of the authorized activities of a particular entity may be further limited and conditioned in each instance as determined by Google and consistent with the Data Processing and Security Terms.
The ultimate parent company for all Google Group Subprocessors listed below is Google LLC, which is itself a subsidiary of Alphabet Inc.
Entity name | Relevant Chronicle Service(s) | Activity | Country where processing is performed | Registered address | Country of registration | Company number |
Crystal Computing SRL |
All Chronicle Services |
Data Center Operations |
Belgium |
Zone Industrielle de Ghlin Baudour Sud Rue de Ghlin 100 Baudour, Belgium, 7331 |
Belgium |
0883.073.944 |
Tuike Finland Oy |
All Chronicle Services |
Data Center Operations |
Finland |
Ensontie 1 Hamina, Finland, 49420 |
Finland |
2206071-7 |
Green Box Computing B.V. |
All Chronicle Services |
Data Center Operations |
Netherlands |
Oostpolder 4 Eemshaven, Netherlands, 9979 XT |
Netherlands |
58465197 |
Google Asia Pacific Pte Ltd. |
All Chronicle Services |
Data Center Operations |
Singapore |
8 Marina Boulevard #05-02 Marina Bay Financial Centre Singapore, Singapore, 018981 |
Singapore |
200817984R |