Healthcare Data Engine Service Level Agreement (SLA)
A subscription to Healthcare Data Engine includes use of certain underlying Google Cloud services where Customer may deploy such Services as part of its subscription and will not be separately charged for such Services. As a result, Customer will not be eligible for any Financial Credits under any SLAs for such Services when deployed under an Healthcare Data Engine subscription.
A Healthcare Data Engine subscription uses the following Google Cloud Services:
Performance and latency
The MLLP adapter for Healthcare Data Engine runs on GKE and uses GKE horizontal Pod autoscaling, meaning that the MLLP adapter scales horizontally.
In the context of the MLLP adapter, "queries per second" (QPS) and "HL7v2 messages per second" are equivalent. The Healthcare Data Engine can reliably process 100 QPS. If your peak data volumes exceed 100 QPS, request an additional quota increase.