Doctor on Demand: improving patient care

About Doctor on Demand

Doctor On Demand is the next-generation video telemedicine company, offering on-demand and scheduled visits with US-licensed healthcare providers via any smartphone, tablet, or computer. With solutions for employers, health plans, retail clinics, and health systems, Doctor On Demand is redefining the industry with top-rated customer experience, highest clinical standards, implementation and customer success directors, as well as 24/7 Customer Support.

Industries: Healthcare
Location: US

With the average wait time to see a physician at three weeks and even when seeing a doctor, it takes 2-3 hours from home or office to the time to get back, Doctor on Demand set out to connect patients to physicians faster and allow physicians to prescribe medications at the right pharmacies.

Google Maps Platform Results:

  • Doctor on Demand is consistent across platforms—whether the patient is on a desktop, iOS and Android device, the experience feels similar
  • Maintains location accuracy—updating the geolocation information for over 65,000 pharmacies across the country every evening
  • Meets compliance standards—connecting patients with physicians licensed in the state in which they are located
  • Helps users save time and make better heathcare choices

On average it takes 3 minutes or less to see a local doctor

"Google Maps make our user experience much more satisfying, which means patients will use our service again. We see a direct connection between maps and improving patient care. In the greater scheme, Google Maps improve the health of our patients, and the health of our business."

Ed Bindl, Senior Software Engineer, Doctor on Demand

Doctor on Demand provides fast, easy and cost-effective access to some of the best local doctors, psychologists, and other healthcare providers in the country. Geolocation is at the heart of the Doctor on Demand solution. In order to comply with medical regulations, Doctor On Demand must connect patients with physicians licensed within the state they are physically located. With Google Maps Platform, accurately determining the state a patient is located in before connecting them with a physician becomes seamless. In addition, Doctor on Demand allows patients to view a map of nearby pharmacies before they start a video call with a medical professional. For users, maps make it easy and convenient to connect with physicians and pick up prescriptions at the pharmacy.

About Doctor on Demand

Doctor On Demand is the next-generation video telemedicine company, offering on-demand and scheduled visits with US-licensed healthcare providers via any smartphone, tablet, or computer. With solutions for employers, health plans, retail clinics, and health systems, Doctor On Demand is redefining the industry with top-rated customer experience, highest clinical standards, implementation and customer success directors, as well as 24/7 Customer Support.

Industries: Healthcare
Location: US
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