Each customer is allowed to handle cases from a certain number of
environments only. The number of environments is according to your
license. The default environment is automatically added here.
Define which environments are authorized for the Incident Manager
Navigate to SOAR Settings > Incident Manager > Authorized Environments.
All the environments in your company will appear on the page.
Select those environments whose cases, if the need arises, can be handled in
the Incident Manager. You can hide all the other environments once
you have chosen the ones you need using a checkbox at the top of the
page.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-12-24 UTC."],[],[]]
