Your Workdesk is the first step to manage your Security
Operation Center (SOC) daily routine. It lets you manage your cases, collaborate
with your team, and quickly respond to manual actions in playbooks. The data is
organized to help you work quickly and efficiently. You can view all information
regarding your daily routine using the tabs at the top of
Your Workdesk.
You can access the following tabs:
My Cases: view cases assigned to you, your role, or
cases where you are tagged. For more information, see
View your cases from Your Workdesk.
Pending Actions: view playbook actions that require you
to manually approve or decline them. For more information, see Respond to Pending Actions.
My Tasks: view all tasks assigned to you, to your role,
or tasks you've created and assigned to others.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-06 UTC."],[[["Your Workdesk is the central hub for managing daily Security Operation Center (SOC) activities, including case management, team collaboration, and responding to playbook actions."],["The My Cases tab allows users to view cases specifically assigned to them, their role, or cases where they are tagged for focused case management."],["Pending Actions provides visibility into playbook actions that require manual approval or denial, allowing users to actively engage in automation workflows."],["The My Tasks area lets you view all tasks assigned to you or your role, as well as tasks you have created, improving task management."],["The Requests, Workspace, and Announcement tabs allow users to access available requests, manage links and files, and post team-wide messages respectively."]]],[]]
