Standard Users:
regular users who can be given various Permissions and have Edit rights to as much or as little of the platform as you decide.
View-Only Users: users who can only view certain parts of the platform depending on the Permissions you assign them. They require a special license.
Collaborator Users: users who can be assigned to edit/view various Platform modules, depending on the Permissions you give them. For more information on collaborator users, click Benefits of adding a Collaborator user.
Managed Users: users who are similar to collaborator users. They have full case management permissions and therefore are capable of running Hybrid SOC model together with the MSSP. Note that Managed users have no access to edit playbooks. For more information on Managed Users, click Create a Managed and Managed-Plus user.
Managed-Plus Users:users who have the same full case management permissions as the managed user plus the ability to build and edit playbooks on their own environment. For more information on Managed-Plus Users, click Create a Managed and Managed-Plus user.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-13 UTC."],[[["There are five types of users within the standalone SOAR platform: Standard, View-Only, Collaborator, Managed, and Managed-Plus."],["Standard users have customizable edit rights and permissions, while View-Only users can only view certain parts of the platform based on assigned permissions."],["Collaborator users can be granted permissions to edit or view various platform modules, and more information on this user type is available in the documentation."],["Managed users possess complete case management permissions for running a Hybrid SOC model with an MSSP, but cannot edit playbooks."],["Managed-Plus users have the same case management permissions as Managed users, with the added capability to create and edit playbooks in their environment."]]],[]]
