Use this page to determine how to get help with Google Cloud Storage, such as, reporting a bug or asking questions on Stack Overflow.
This page also contains links to videos and sample applications for Google Cloud Storage. To get started using Google Cloud Storage, see Getting Started: Using the Developers Console or Getting Started: Using the gsutil Tool.
Where Do I Store My Stuff?
A quick tour of the storage-in-the-cloud options available to Google developers. This video will help you choose which options are best suited to your needs.
|See also Storing Your Data|
Building Google Cloud Storage
Nathan Herring discusses some of the specific concerns about latency/availabilty tradeoffs in systems choices and network physical layout that were considered when building Google Cloud Storage, and some of the underlying technology used at Google (that's been made public). A little goodness about ops decision-making, and a little insight into the workings at Google.
|View the slides|
Google I/O 2012 - Introducing Google Cloud Storage
Since opening its doors to all developers at Google I/O last year, the Google Cloud Storage team has shipped several features that let you use Google Cloud Storage for a variety of advanced use cases. This session will open with a quick introduction to the product, and quickly shift focus to implementing a variety of advanced applications using new features in Google Cloud Storage.
|Download the slides|
Google I/O 2011 - Introducing Google Cloud Storage
Google Cloud Storage for Developers is a RESTful service for storing and accessing your data on Google's infrastructure. This 101 session shows basic examples of storing data on Google's Cloud, highlights the new features launched since Google I/O 2010, and discusses how to integrate with other Google Developer products
Google I/O 2010 - Introducing Google Cloud Storage
Google is expanding our storage products by introducing Google Storage for Developers. It offers a RESTful API for storing and accessing data at Google. Developers can take advantage of the performance and reliability of Google's storage infrastructure, as well as the advanced security and sharing capabilities. We will demonstrate key functionality of the product as well as customer use cases.
|Download the slides|
Google Cloud Storage Office Hours - 9/5/2012
This session explains how to serve websites directly from Google Cloud Storage (including how to associate your storage resources with a custom domain name), followed by a Q&A session.
This video and sample code cover getting started with Google Cloud Storage using
run the sample, and use it to try out Google Cloud Storage API commands
Samples & articles
This section lists samples and articles that you can use to go into more depth with Google Cloud Storage. Use these resources after you have familiarized yourself with Getting Started: Using the Developers Console and Getting Started: Using the gsutil Tool.
Most samples are hosted on the GoogleCloudPlatform GitHub page; this section lists relevant tutorials that may accompany the samples, as well a description and list of more advanced samples for particular use cases.
All these samples assume you have at least basic programming knowledge.
|Sample||Author||Description||Libraries Used||Required Experience|
|storage-getting-started-python||Kathryn Hurley||Get started with Google Cloud Storage. This example shows how to use XML API methods to test many of the Google Cloud Storage features.||Familiarity with Python|
|storage-getting-started-php||Zyad Mir||Learn how to use Google Cloud Storage API in PHP. Create a web application that uses the API to interface with Google Cloud Storage.||Google APIs Client Library for PHP||Familiarity with PHP|
|storage-appengine-bucket-lister-python||Marc Cohen||Learn how to integrate Google Cloud Storage with an App Engine application. This example shows the basic steps to get started with Google Cloud Storage in App Engine.||Familiarity with Python and Google App Engine|
|storage-file-transfer-json-python||Marc Cohen||Get started using Google APIs client libraries. This example shows how to use JSON API to upload and download files between Google Cloud Storage and the local file system.||Google APIs Client Library for Python||Familiarity with Python|
|storage-signedurls-python||Jeff Terrace||Learn how to allow access to your Google Cloud Storage resource(s) to a wide audience for a limited time using signed URL authentication.||Familiarity with Python|
|storage-cmdline-sample||Nathan Herring||A command-line example of calling Google Cloud Storage JSON API methods in Java.||Google APIs Client Library for Java||Familiarity with Java|
Support & help
Google Cloud Platform Support Packages provide a range of customized premium options for customers of all sizes and needs. Bronze support is available for all customers free of charge and includes access to online documentation, community forums, and billing support.
If you have any questions or encounter any problems with Google Cloud Storage, please first read the FAQ. If you still need help, you can post your question to Stack Overflow. Along with the large and active Stack Overflow community, our team will be actively monitoring your posts and answering questions with the tag google- cloud-storage.
If you have product or documentation feedback, you can click "Send feedback" near the top right of a page on the Google Cloud Storage Documentation. This will open a feedback form. Your comments will be reviewed by the Google Cloud Storage team.
To help us diagnose any issues you encounter, please provide these details in addition to the description of your question:
The resource you are attempting to access, bucket name and object name.
The operation you attempted, for example, GET or PUT.
The time and date, including timezone, at which you encountered the problem.
The tool or library you use to interact with Google Cloud Storage.
If you can use gsutil to reproduce your issue, specify
-D option to display your request's HTTP details. Provide these details
with your post to the forum as they can help us further troubleshoot your issue.
Google Cloud Storage is designed to give you flexibility and control over your data, and Google maintains strict controls over the processing and purging of deleted data. However, if you delete an object, the operation cannot be undone unless your have configured object versioning on your bucket(s). Google Cloud Storage buckets that have Object Versioning turned on maintain an archive of objects, providing a way to un-delete data that you accidentally deleted, or to retrieve older versions of your data.
For billing and account issues:
To get help, see Billing in the Google Developers Console Help.
To cancel billing, go to the Billing page of a project in the Google Developers Console. For more information, see Disabling Billing in the Google Developers Console Help.
If you have API, tool usage, or other software development-related questions, search for and post questions on Stack Overflow, using the official google-cloud-storage tag.
If you have questions regarding your billing, you can request help with the billing support form.
Before submitting a request to a discussion group, try the following:
Read the FAQ. Many frequently asked Google Cloud Storage questions are already addressed in the FAQ.
Enter one or more keywords of your question in the search box at the top of this page. Relevant results from the documentation pages on the Google Developers site are returned as well as relevant blog entries.
Search the Stack Overflow questions with the google-cloud-storage tag to see whether your questions have already been discussed.