Google Security Operations lets you build processes for cases and measures the
time it takes to complete them based on several options such as stage or
priority.
The following example demonstrates how to create a dashboard table widget
that displays the average case handling times, by case priority, for analysts
working in the Default Environment:
Go to SOAR Dashboards.
Click
add
Add Widget.
In the Widget Settings dialog, enter Case Handling Time
in the Title field, and then choose a widget width.
Select Table from the list (Pie Chart is the default
setting).
Select the following information from the menus beneath Table:
Number of = Cases
Calculate field = Handling avg time
Axis A = Environment
Axis B = Priority
Click Create.
The table widget appears on the dashboard with the average case
handling times for analysts working in the Default Environment, based on case
priority.
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