Responder a incidentes operativos de almacenamiento
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Métricas de inquilino
Como administrador de la plataforma (PA), puedes ver las métricas del arrendatario para ayudar a diagnosticar incidentes operativos.
Uso de la capacidad del arrendatario
Para ver el uso actual de la capacidad de una organización por clase de almacenamiento en el panel de supervisión, ve a la opción Explorar. Puedes ejecutar la siguiente consulta para ver el porcentaje de capacidad que usan esa organización y clase de almacenamiento.
sum by (TENANT_TYPE, SKU_NAME) (OBJECT_TENANT_USED_CAPACITY_BYTES_COUNT) / sum by (TENANT_TYPE, SKU_NAME) (OBJECT_TENANT_QUOTA_BYTES)
Panel de la plataforma de Object Storage
En el panel de Object Storage Platform, se muestra una vista de cada clase de almacenamiento de objetos de la organización con el uso, la cuota y la capacidad restantes respectivos.
También puedes ver estadísticas de uso más detalladas sobre cada clase de almacenamiento hasta el nivel del bucket.
Alerta de uso de la organización
Si recibiste una alerta con el código OBJ-A0011, completa los siguientes pasos:
Consulta el panel de Object Storage Platform y determina el nivel de almacenamiento que causa la alerta.
Según el valor, elige la acción recomendada:
Si la capacidad restante está cerca del 25%, pero el uso es estable y no aumenta, puedes ignorar la alerta por el momento.
Si el uso aumenta y te preocupa que supere el umbral de cuota establecido, determina si hay buckets u objetos que no son vitales y bórralos.
Si no quieres borrar ningún objeto del almacenamiento de objetos o te preocupa la capacidad disponible, aumenta la capacidad asignada para la clase de almacenamiento específica. Para aumentar la cuota, debes comunicarte con el operador de infraestructura (IO) y solicitar que aumente la cuota de la clase de almacenamiento específica.
[[["Fácil de comprender","easyToUnderstand","thumb-up"],["Resolvió mi problema","solvedMyProblem","thumb-up"],["Otro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Información o código de muestra incorrectos","incorrectInformationOrSampleCode","thumb-down"],["Faltan la información o los ejemplos que necesito","missingTheInformationSamplesINeed","thumb-down"],["Problema de traducción","translationIssue","thumb-down"],["Otro","otherDown","thumb-down"]],["Última actualización: 2025-09-04 (UTC)"],[[["\u003cp\u003ePlatform Administrators can use tenant metrics to aid in diagnosing operational issues.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003cstrong\u003eExplore\u003c/strong\u003e option in the monitoring dashboard allows viewing an organization's capacity usage by storage class, including the percentage of capacity used, by using a specific query.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003cstrong\u003eObject Storage Platform\u003c/strong\u003e dashboard provides an overview of each storage class within the organization, including usage, quota, and remaining capacity, and can even provide usage stats down to the bucket level.\u003c/p\u003e\n"],["\u003cp\u003eAn alert with code \u003ccode\u003eOBJ-A0011\u003c/code\u003e indicates a capacity issue, requiring actions like monitoring the storage tier, deleting non-essential objects, or contacting the Infrastructure Operator to increase the storage class's quota.\u003c/p\u003e\n"],["\u003cp\u003eRunning out of capacity in a specific storage class will prevent the addition or modification of objects in that storage class until capacity is available.\u003c/p\u003e\n"]]],[],null,["# Respond to storage operational incidents\n\nTenant metrics\n--------------\n\nAs a Platform Administrator (PA), view tenant metrics to help diagnose\noperational incidents.\n\n### Tenant capacity usage\n\nTo view current capacity usage of an organization by storage class in the monitoring dashboard,\ngo to the **Explore** option. You can execute the following query to view\nthe capacity percentage used by that organization and storage class. \n\n sum by (\u003cvar translate=\"no\"\u003eTENANT_TYPE\u003c/var\u003e, \u003cvar translate=\"no\"\u003eSKU_NAME\u003c/var\u003e) (\u003cvar translate=\"no\"\u003eOBJECT_TENANT_USED_CAPACITY_BYTES_COUNT\u003c/var\u003e) / sum by (\u003cvar translate=\"no\"\u003eTENANT_TYPE\u003c/var\u003e, \u003cvar translate=\"no\"\u003eSKU_NAME\u003c/var\u003e) (\u003cvar translate=\"no\"\u003eOBJECT_TENANT_QUOTA_BYTES\u003c/var\u003e)\n\n### Object Storage Platform dashboard\n\nThe **Object Storage Platform** dashboard shows a view of each object storage\nclass in the organization with the respective usage, quota, and capacity\nremaining.\n\nYou can also view more granular usage stats about each storage class down to the\nbucket level.\n\n### Organization utilization alert\n\nIf you have received an alert with code `OBJ-A0011`, complete the following\nsteps:\n\n1. View the **Object Storage Platform** dashboard and determine the storage tier that causes the alert.\n2. Depending on the value, choose the recommended course of action:\n\n - If the remaining capacity is near 25% but usage is stable and not increasing, choose to ignore the alert at the current time.\n - If usage is increasing and you are concerned about usage surpassing the set quota threshold, determine if there are any buckets or objects that are not vital and delete them.\n - If you do not want to delete any objects from object storage, or you are concerned with the available capacity, increase the allocated capacity for the specific storage class. To increase the quota, you must reach out to the Infrastructure Operator (IO) with a request to raise the specific storage class's quota.\n\n | **Note:** Failure to increase quota prior to available capacity running out results in failures to add or modify objects in object storage for the specific storage class. You cannot add or modify objects until capacity is available."]]
