Explore Your Workdesk

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Your Workdesk is the first step to manage your Security Operation Center (SOC) daily routine. It lets you manage your cases, collaborate with your team, and quickly respond to manual actions in playbooks. The data is organized to help you work quickly and efficiently. You can view all information regarding your daily routine using the tabs at the top of Your Workdesk.

You can access the following tabs:
  • My Cases: view cases assigned to you, your role, or cases where you are tagged. For more information, see View your cases from Your Workdesk.
  • Pending Actions: view playbook actions that require you to manually approve or decline them. For more information, see Respond to Pending Actions.
  • My Tasks: view all tasks assigned to you, to your role, or tasks you've created and assigned to others.
  • Requests: access all available requests. For more information, see Fill out a request from Your Workdesk.
  • Workspace: Organize all of your links, files, contacts, and notes.
  • Announcements: Post announcements to the SOC team.