Disable or delete a user account

Supported in:

When you delete a user account, all open cases assigned to this user are automatically assigned to the Default Role. We strongly recommend that you check the open tasks and pending actions are assigned to the user and reassign them before deleting the user.

This document explains how to disable or permanently delete a user account from the User Management section of the platform's settings. To disable or delete a user account, follow these steps:

  1. Go to Settings > Organization > User Management.
  2. Double-click to highlight the required user.
  3. Do one of the following:
    • To disable a user account: In the Edit user dialog, select the User Account is Disabled checkbox and then click Save.
    • To permanently delete the user: In the Edit user dialog, click delete Delete and then click Confirm.

Need more help? Get answers from Community members and Google SecOps professionals.