This article covers a really cool way to get the most out of the Email HTML
templates when building Playbooks or using templates in other places.
Basically, you create the Email HTML template with a fixed subject header and
even a title, then use the {Text} as a placeholder for content that the
Playbook builder then adds manually when creating a playbook.
Let's take a look at how this works:
Navigate to Settings > Environments > Email HTML templates.
Add a new template and give it a name. For this example we will call it
Testing Text Option. Make sure to change the title to something that sounds
appropriate and make sure the placeholder {Text} is in there.
Go to the Playbook you are building and drag in a Send Email action.
In order to choose the specific template, click the drop-down and select the
Testing Text Option.
In the Content field - write down the body of your email - this will be
inserted instead of the {Text} placeholder when the email is sent
out.
Once the alert is ingested into the platform and the Playbook runs, the
following email will be sent to the recipient.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-06 UTC."],[[["Email HTML templates in Google SecOps SOAR can use dynamic variables, allowing for flexible content insertion."],["The process involves creating an Email HTML template with a placeholder, such as \"{Text}\", for variable content."],["When building a Playbook, you can select the created template and populate the \"Content\" field to replace the placeholder with dynamic text."],["When the Playbook is executed, the email sent will contain the content inserted into the template's placeholder."]]],[]]
