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Conversational Agents (Dialogflow CX) proporciona varias integraciones integradas en otras plataformas de conversación.
Estas integraciones proporcionan una interfaz de usuario al usuario final y llaman a la API por ti.
Todo lo que necesitas hacer es compilar tu agente e implementar un servicio de webhook.
El manejo de las interacciones varía según la plataforma de la integración, así que debes consultar la documentación correspondiente para obtener más detalles.
Existen varios tipos de integraciones de Conversational Agents (Dialogflow CX).
Consulta la descripción de cada tipo.
Integraciones de telefonía de socios
Los socios de Google crean estas integraciones de telefonía en colaboración con Google.
Google no ofrece asistencia para ese tipo de integraciones.
Para obtener asistencia, deberás comunicarte con el propietario de la integración.
Estas integraciones requieren un clic para habilitar desde Conversational Agents (Dialogflow CX), seguida de los pasos de configuración que requiere el socio.
Están disponibles las siguientes integraciones de socios de Google:
Integraciones integradas de Conversational Agents (Dialogflow CX)
Estas integraciones tienen compatibilidad total con Conversational Agents (Dialogflow CX) y se configuran con la consola de Conversational Agents (Dialogflow CX).
Las siguientes integraciones están disponibles:
Integraciones de código abierto que Google contribuyó
Google contribuyó con estas integraciones de código abierto.
Puedes bifurcarlas, modificarlas y publicar tus propias integraciones.
Las siguientes integraciones están disponibles:
Estas integraciones no están incorporadas y las crean otros individuos y organizaciones.
También puedes crear una integración personalizada con la API de Conversational Agents (Dialogflow CX).
Google no ofrece asistencia para ese tipo de integraciones.
Para obtener asistencia, deberás comunicarte con el propietario de la integración.
[[["Fácil de comprender","easyToUnderstand","thumb-up"],["Resolvió mi problema","solvedMyProblem","thumb-up"],["Otro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Información o código de muestra incorrectos","incorrectInformationOrSampleCode","thumb-down"],["Faltan la información o los ejemplos que necesito","missingTheInformationSamplesINeed","thumb-down"],["Problema de traducción","translationIssue","thumb-down"],["Otro","otherDown","thumb-down"]],["Última actualización: 2025-09-04 (UTC)"],[[["\u003cp\u003eConversational Agents (Dialogflow CX) offers built-in integrations with various platforms, allowing for easy setup and interaction with end-users via a user interface.\u003c/p\u003e\n"],["\u003cp\u003eIntegrations fall into several categories: partner telephony integrations supported by Google partners, Conversational Agents (Dialogflow CX) built-in integrations fully supported by Dialogflow, and Google-contributed open-source integrations for customization.\u003c/p\u003e\n"],["\u003cp\u003eThird-party integrations involve data being shared with both Google and the integration provider, each subject to their own terms of service, SLA, pricing, and quotas.\u003c/p\u003e\n"],["\u003cp\u003eIndependent integrations are created by external parties, and users can also build custom integrations using the Conversational Agents (Dialogflow CX) API.\u003c/p\u003e\n"],["\u003cp\u003eConversational Agents also provides supported avatar integrations like Soul Machines.\u003c/p\u003e\n"]]],[],null,["# Integrations\n\nConversational Agents (Dialogflow CX) provides several built-in\n\n*integrations*\n\nwith other conversation platforms.\nThese integrations provide a user interface to the end-user,\nand they call the API for you.\nAll you need to do is build your agent\nand optionally implement a\n[webhook](/dialogflow/cx/docs/concept/webhook)\nservice.\nEach integration handles interactions in a platform-specific way,\nso see the specific integration documentation for details.\n\n\n| **Note:** When using a third party integration, requests and end-user data are sent to both Google and the third party. The terms of service, SLA, pricing, and quotas [for your agent edition](/dialogflow/docs/editions) are applicable for Google's handling of these requests. The third party's terms of service, SLA, pricing, and quotas are applicable for the third party's handling of these requests.\n\n\u003cbr /\u003e\n\nThere are multiple types of Conversational Agents (Dialogflow CX) integrations.\nSee each type description.\n\nPartner telephony integrations\n------------------------------\n\nThese telephony integrations are created by Google partners\nin collaboration with Google.\nGoogle provides no support for these integrations.\nYou should contact the integration owner for support.\nThese integrations require one click to enable from Conversational Agents (Dialogflow CX),\nwhich is followed by configuration steps required by the partner.\nThe following are available from Google partners:\n\n- [AudioCodes](/dialogflow/cx/docs/concept/integration/audiocodes)\n- [Avaya](/dialogflow/cx/docs/concept/integration/avaya)\n- [Twilio](/dialogflow/cx/docs/concept/integration/twilio)\n- [Voximplant](/dialogflow/cx/docs/concept/integration/voximplant)\n\nConversational Agents (Dialogflow CX) built-in integrations\n-----------------------------------------------------------\n\nThese integrations are fully supported by Conversational Agents (Dialogflow CX)\nand are configured with the Conversational Agents (Dialogflow CX) console.\nThe following integrations are available:\n\n- [Dialogflow CX Phone Gateway](/dialogflow/cx/docs/concept/integration/phone-gateway)\n- [Dialogflow CX Messenger](/dialogflow/cx/docs/concept/integration/dialogflow-messenger)\n- [Messenger from Meta](/dialogflow/cx/docs/concept/integration/meta-messenger)\n- [Workplace from Meta](/dialogflow/cx/docs/concept/integration/meta-workplace)\n- [LINE](/dialogflow/cx/docs/concept/integration/line)\n- [Slack](/dialogflow/cx/docs/concept/integration/slack)\n- [Google Chat](/dialogflow/cx/docs/concept/integration/google-chat)\n\nGoogle-contributed open source integrations\n-------------------------------------------\n\nThese open source integrations were contributed by Google.\nFeel free to fork, modify, and publish your own integrations.\nThe following integrations are available:\n\n- [Azure Bot Service \\& Microsoft Teams](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/azure-bot-service)\n- [Discord](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/discord)\n- [Google Chat](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/google-chat)\n- [ServiceNow](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/servicenow)\n- [Slack](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/slack)\n- [Spark](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/spark)\n- [Telegram](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/telegram)\n- [Twilio](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/twilio)\n- [Twitter](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/twitter)\n- [Viber](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/viber)\n\nAvatar integrations\n-------------------\n\nThese avatar integrations are supported by Conversational Agents (Dialogflow CX).\nThe following integrations are available:\n\n- [Soul Machines](/dialogflow/cx/docs/concept/integration/soul-machines)\n\nIndependent integrations\n------------------------\n\nThese integrations are not built-in and are created by\nother organizations and individuals.\nYou can also create a custom integration by using the\n[Conversational Agents (Dialogflow CX) API](/dialogflow/cx/docs/reference/api-overview).\nGoogle provides no support for these integrations.\nYou should contact the integration owner for support."]]
