This article describes steps to approve a private offer for a SaaS product, after it's been accepted by a customer.
Approve an accepted offer
When a customer purchases a private offer for a SaaS product, Google creates an entitlement and uses Pub/Sub to notify you.
For the customer to successfully use your product after they purchase it:
You must have approved the customer's account.
You must approve the entitlement that Google created when the customer purchased your offer, unless you've turned on automatic approval (Preview) for the product from the offer. You can approve an entitlement by using Producer Portal, or by using the Partner Procurement API.
Approve the customer's account
For a customer to use your product, you must have approved their account resource.
The first time that a customer purchases a product from you, to approve their account resource, follow the steps for Creating an account for a new user.
If the customer has already purchased a product from you that required you to approve their account resource, you aren't required to approve their account resource for any subsequent purchases.
Approve the entitlement
After you've approved the customer's account, you must approve the entitlement created by Google when the customer purchased your product.
You can manually approve the entitlement by using Producer Portal, or by using the Partner Procurement API.
To approve the entitlement by using Producer Portal:
In Producer Portal, go to the Private Offers page.
Click Manage your offers.
Reject an accepted offer
If you want to reject an offer that your customer has accepted, you must use the Partner Procurement API to reject it.
What's next
The following articles describe additional ways that you can manage your customers' private offers:
View the current status of your offers.
Modify an offer, which can include modifying pricing, contract duration, or acceptance date.
Download an offer as a PDF.