Let customers contact you directly

You can choose to enable sales lead management to let customers contact you directly from Cloud Marketplace for personalized guidance from your sales team.

Note: You can't enable sales lead management for specific products. When you enable or disable this capability, your selection applies to all of your published Cloud Marketplace products.

Types of requests you can get

When customers send you a custom message, they must select a category from the Type of request list:

• Ask for a product demo
• Get a custom quote
• Extend an existing contract
• Get help choosing a product
• Other Sales questions

Enable sales lead management

To let customers contact you directly:

1. In Producer Portal, visit the Sales lead management page. The direct link to the page is:

   https://console.cloud.google.com/producer-portal/sales-lead-management
   

2. Enter the Sales contact email that you want to use for receiving customer messages.

3. Enter the Privacy policy URL with terms for customers to review before they contact you.

4. Click the checkbox to give Google your consent to share the information you provided with customers.

5. Click the Enable button. A dialog appears to confirm that a contact button has successfully been added to the Cloud Marketplace pages for your products.

After you enable sales lead management, when a customer uses the feature to contact you directly, you receive an email with the information that the customer provided.

Turn off sales lead management

To remove customers' ability to contact you directly from Cloud Marketplace:

1. In Producer Portal, visit the Sales lead management page. The direct link to the page is:

   https://console.cloud.google.com/producer-portal/sales-lead-management
   

2. In the upper right corner of the page, click Turn off.

3. In the dialog that appears, click Turn off.