About the Backup and DR Service report manager

The Report Manager is a web-based reporting service that enables you to generate various reports to analyze and understand backup data management in your organization.

Use the Report tab to view reports about jobs, backup plan compliance, resource utilization, and audit reports.

RM is automatically added to the management console on activation, and all appliances are automatically added to RM when they are deployed.

Access report manager

To access the Report Manager from the management console, click the Report tab. You will be automatically logged into Report Manager.

This section describes menus and menu item functions.

  • Repository. Use this option to browse the complete folder structure to see how the reports are organized.
  • View. The View menu contains the following menu items:
    • Repository. Use this option to browse the complete folder structure to see how the reports are organized.
    • Schedules. Lists all the configured schedules.
    • Library. Displays an alphabetized list of reports available with Report Manager. The Library view includes internal reports that do not produce any output. It is recommended that you use the Repository to browse available reports, organized by folders instead of using the Library view.
    • Search Results. Use this to search for a specific report within the Report Manager repository. You can also use the available filters to fine tune your search criteria.
    • Messages. Error or failure messages for Report Manager jobs.
  • Real-time Reports. The Real-time Reports menu contains the following menu items:'
    • Run & Schedule. Use this option to run and schedule consolidated real-time reports for the set of appliances selected.
    • Schedules. Use this option to view the scheduled real-time reports.
  • Manage (Available only for users with an Administrator role). The Manage menu contains the following menu items:
    • Appliances. Use this option to delete appliances when appliances are deleted from the management console and re-establish trust with appliances when certificates expire.
    • Time Zone Configuration. This option allows you to change the Report Manager time zone.
    • Data Sync and Cleanup. Use this option to synchronize the appliance data with Report Manager. You can also configure a data synchronization schedule and define a data retention period.
  • Help. The Help menu contains the following menu items:
    • About. Use this option to learn the current Report Manager version, System ID, and Database disk partition usage.
    • Online Help. Use this option to view the Report Manager's online help.

Using report manager input controls to filter the data

Use the available input controls to filter the data in the dashboard.

Following are two different input controls available to filter the data:

  • Days for trend line. Select the number of days of history to display. Default is 30.

  • Appliance. Select one or more configured appliances to view the data.

Using the report manager dashboard

The Appliance Health Dashboard is the default home screen you see in the Report Manager. It shows you key attributes and resource consumption of your appliances at a glance, with colors to indicate snapshot pools and VDisks that are approaching their limits. Appliances that are in a critical or warning state will appear at the top.

The dashboard provides different types of information about the appliances. The following list has the columns available on the dashboard:

  • Appliance. Name and IP address/DNS name of the appliance.
  • Last Sync. Time stamp of the last successful data synchronization, along with the elapsed time since that synchronization.
  • Software Version. Appliance's software version.
  • Protected Data. Protected data license consumed by the appliance in terabytes, along with a trend line.
  • Used/Capacity. Current usage and capacity. Pools are measured in terabytes.
  • % Used. Percentage of pool volume that is consumed.
  • 30 Day Trend. History of consumption and capacity over the past 30 days.
  • Snapshot Pools. Snapshot pool consumed by the appliance in terabytes, along with a trend line.
  • Used/Capacity. Current usage and capacity. Pools are measured in terabytes.
  • % Used. Percentage of pool volume that is consumed.
  • 30 Day Trend. History of consumption and capacity over the past 30 days.
  • VDisks. VDisks consumed by the appliance, along with a trend line.
  • Used/Capacity. Current usage and capacity.
  • % Used. Percentage of VDisks volume that are consumed.
  • 30 Day Trend. History of consumption and capacity over the past 30 days.

Report manager tasks

Use Report Manager to:

  • Create, view, search, run, schedule, and save reports.

  • Monitor and manage all your backup/recovery appliance data from a single Report Manager instance.

  • Customize reports with saved filters, formatting, and other options.

  • Export reports in various formats to analyze the data in your organization.

Administrator report manager

This section describes how to manage a Report Manager.

Users with an administrator role can perform configuration tasks, such as viewing appliance communication status, deleting appliances that have been removed from the management console, setting the Report Manager time zone, and changing data retention and data synchronization settings.

From the Manage menu, you can:

View appliance list and communication status

The Appliance page displays the communication status of backup/recovery appliance.

To view appliance communication status, click Manage and select the Appliances option.

The Appliances page displays communication status:

  • Healthy indicates the appliance is in communication with the Report Manager.
  • Disabled is shown for the appliances that have been removed from the management console. You can keep these appliances in Report Manager to show their history, but no new data synchronization will be attempted.

Set the report manager time zone

The timezone configuration option allows you to change the Report Manager timezone.

Use these instructions to set the Report Manager time zone:

  1. Click Manage and select the Time Zone option.

  2. Choose your desired timezone from the drop-down list.

  3. Click Save.

  4. Click OK in the confirmation dialog.

    This restarts the Report Manager service.

Delete appliance

To delete an appliance from the Report Manager, it must be first deleted from the management console. The Delete button in the appliance page is displayed only when the appliance has been deleted from the management console.

Use these instructions to delete an appliance:

  1. Click Manage and select the Appliances option.

    The Appliances page displays detailed information about all the existing appliances.

  2. Click the corresponding Delete button for the appliance.

  3. Click OK in the confirmation dialog. It may take several minutes before the appliance is fully removed from Report Manager.

Manage data synchronization and retention schedules

The data synchronization functionality updates Report Manager with the latest data from the appliance. Data retention functionality is used to define the retention period for the data in the Report Manager. The Data Sync/Cleanup page allows you to perform the following tasks:

Configure data synchronization schedule

Perform the following steps to configure a data synchronization schedule:

  1. Click Manage and select the Data Sync/Cleanup option.

    The Data Sync page opens.

  2. Set the synchronization frequency using the Synchronize every: (required) field.

  3. Enter the number of appliances you want to synchronize simultaneously in the Appliances to sync in parallel (required) field.

  4. Click the Submit button.

View data synchronization status

Perform the following steps to see the synchronization status of all the configured appliances:

  1. Click Manage and then select the Data Sync/Cleanup option.

    The Data Sync page opens.

  2. The Data Sync Status table provides the last successful data sync time and last data sync status for all configured appliances.

    Following are the data sync status types:

    • Running. This indicates that data synchronization is in progress. A Cancel option is available for any appliance that is currently synchronizing.

    • Success. This indicates that the latest data synchronization is successful.

    • Failed. This status indicates that the latest data synchronization failed.

    • Pending. This indicates that the appliance is in a data synchronization queue.

    • Canceled. This indicates that the user manually canceled data synchronization.

    • Aborted. This status indicates that the latest data synchronization is aborted or stopped due to a network failure or service interruption while the data sync is in progress.

    • Initial. This indicates that no data synchronization was initiated for the appliance until now. In this case, the Last Successful Data Sync Time field is blank.

    • Disabled. This indicates that the appliance has been removed from the management console.

Configure data retention period

Perform the following steps to configure a data retention period:

  1. Click Manage and then select the Data Sync/Cleanup option. The Data Sync page opens.

  2. Enter the period for which you would like to retain the data in Retention Period. If you select one year, when the scheduler performs a cleanup operation, it retains only one year's worth of data.

  3. Click Submit to update the changes.

Perform an on-demand data synchronization

Perform the following steps to start an on-demand data synchronization:

  1. Click Manage and then select the Data Sync/Cleanup option.

    The Data Sync page opens.

  2. Use the Sync All button to get the latest data from all the configured appliances. Use the Sync button to get the latest data from a single appliance. The Sync All and Sync buttons are disabled when data synchronization is in progress.