This article describes steps to view the status of a private offer.
Before you begin
Your product must be integrated with and listed on Cloud Marketplace.
You must have created at least one private offer.
For the Google Cloud project where you manage your products, you must have the Project Viewer (
roles/viewer) role. If you don't have the role, request access from a Project Owner (roles/owner).For information about managing your team's access, see Configure access control for managing analytics and reports in Producer Portal.
View offer status
To view the status of your private offers, go to Producer Portal's Private Offers page in the Google Cloud console.
https://console.cloud.google.com/producer-portal/private-offers
You see a table with all of your offers. To understand the state of each offer, view the offer's Status column:
| Offer status | Description |
|---|---|
| Account pending approval | The account associated with this offer must be approved. |
| Account rejected | The account associated with this offer was rejected. |
| Activating | The new offer will be ready to use in a few minutes, or at its scheduled start time |
| Active | Your customer is using this offer. |
| Approval failed | An error has occurred, please re-approve this offer after the status changes. |
| Approving | This offer's approval is being processed on our end. This should only take a few minutes. |
| Canceled | The created offer is no longer available for the customer to accept, and the URL is no longer active. |
| Created | You can now send this offer URL to your customer for purchase. |
| Draft | This offer has been created but not finalized. You can continue to modify this offer until you finish it. |
| Needs your approval | This offer has been accepted by the customer and is awaiting your confirmation. |
| Offer expired | The customer did not accept this offer. |
| Order expired | The end date for the contract has passed. |
| Rejected | You turned down an offer the customer accepted. |
| Scheduled | You approved the replacement offer and it will become active on the contract start date |
| Unavailable | The offer is a legacy offer that's no longer supported. |
View the history of an offer
To view a record of key events for an offer that you've published, complete the following steps:
Go to Producer Portal's Private Offers page in the Google Cloud console.
In the list of offers, click the offer ID of the offer that you want to view history for.
In the Offer details page, you see a Key Events widget that lists a historical record of statuses for that offer.
To download a copy of the offer at a particular step, click Download PDF from that particular step.
What's next
The following articles describe additional ways that you can manage your customers' private offers:
Modify an offer, which can include modifying pricing, contract duration, or acceptance date.
Download an offer as a PDF.