Restarting Google Cloud Services

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Reopen a closed Cloud Billing account

If your Cloud Billing account was closed due to an issue with your account (such as non-payment of your balance), you might need to manually reopen your Cloud Billing account after you reconcile the issues.

Learn how to reopen a closed Cloud Billing account.

Restart services that were shut down

If billing becomes disabled on your projects, all billable Google Cloud services in the affected projects are shut down. Many services can be restarted after you re-enable billing on the projects, though some services might be removed while billing is disabled. Learn about data deletion on Google Cloud. Removed resources are not recoverable.

  • If your Cloud Billing account was closed, all billable services in all projects that use that Cloud Billing account were stopped. While in this state, some resources might be deleted and might not be fully recoverable. After you reopen your billing account, you might need to manually restart some services.
  • If billing was disabled on a project, all billable services within that project were stopped. While in this state, some resources might be deleted and might not be fully recoverable. To restart services, you must first re-enable billing on the project.
  • If your project was shut down, all resources within that project were stopped and billing was disabled on the project. When you shut down a project, the project enters a 30-day recovery period, during which you can restore the project to active status. While a project is in this state, some resources might be deleted and might not be fully recoverable, even if you restore the project within the 30-day period. If your project is shut down for more than 30 days, your project and resources are marked for deletion and are not recoverable. To restart services in the project, you must first restore the project and then re-enable billing on the project.

After your account issues are resolved and billing is re-enabled on your projects, many resources are recovered. Some services have delays in restoring and you might need to wait some time for services to be restored.

Manually restart services

You might need to manually restart some services in your projects. For Google Cloud, this includes Compute Engine virtual machine (VM) instances, ephemeral IP addresses, and solid-state persistent disks (SSD). Almost all instances can be stopped and restarted, except for virtual machine instances with local SSDs, which cannot be restarted.

To restore your Google Cloud services, you must restart your instances on Google Cloud as follows:

  1. Sign in to the Google Cloud console.

    Sign in to Google Cloud console

  2. In the menu , select Compute Engine.

  3. From the Compute Engine menu, select VM instances.

  4. If prompted, select a project.

  5. Select the checkboxes next to the instances that you want to start.

  6. To restart the instances, click start .

Although most instances can be restarted quickly after re-enabling billing, Google Kubernetes Engine clusters can take up to 60 minutes to recover.