Restarting Google Cloud Services

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Reopen a closed Cloud Billing account

If your Cloud Billing account was closed due to an issue with your account (such as non-payment of your balance), you might need to manually reopen your Cloud Billing account after you reconcile the issues.

Learn how to reopen a closed Cloud Billing account.

Restart services that were shut down

Issues with your Cloud Billing account can cause your Google Cloud services to be shut down. If this occurs, you might need to manually restart some services after your account is settled.

  • If your Cloud Billing account was closed, all associated billable services in all projects that use that Cloud Billing account were stopped.
  • If your project was shut down, only the resources within that project were stopped.

When your projects are shut down, your account enters a 30-day grace period, during which you can manually restart any services you want to restore. For Google Cloud, this includes Compute Engine virtual machine (VM) instances, ephemeral IP addresses, and solid-state persistent disks (SSD). Almost all instances can be stopped and restarted, except for virtual machine instances with local SSDs, which cannot be restarted.

If your Cloud Billing account or project are shut down for more than 30 days, your resources are marked for deletion. Learn about data deletion on Google Cloud. Removed resources are not recoverable.

To restore your Google Cloud services, you must restart your instances on Google Cloud as follows:

  1. Sign in to the Google Cloud console.

    Sign in to Google Cloud console

  2. In the menu , select Compute Engine.

  3. From the Compute Engine menu, select VM instances.

  4. If prompted, select a project.

  5. Select the checkboxes next to the instances that you want to start.

  6. To restart the instances, click start .

Although most instances can be restarted quickly after re-enabling billing, Google Kubernetes Engine clusters can take up to 60 minutes to recover.