Cloud Customer Care documentation
Cloud Customer Care lets you simplify and streamline your support experience. It offers you scalable and flexible services built with your business needs at the center. Choose the Customer Care service that's right for your organization, and tailor it further with Value-Add Services. Learn more
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Introduction to Google Cloud Customer Care
Welcome to Customer Care! In this video you will learn Google Cloud Standard, Enhanced and Premium Support. Learn more about Customer Care ➝ Cloud.google.com/support Getting support with Cloud Customer Care ➝ https://goo.gle/2QsSVME
What is Customer Aware Support?
Learn more about Customer Aware Support ➝ https://goo.gle/3rK38ok Customer Aware Support is support from specialists who know how your business uses Google Cloud. Learn how this Premium Support feature helps meet your business imperatives, in the
How to use the Cloud Support API feature in Google Cloud Premium Support
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How to use the Active Assist Recommendations in Google Cloud Premium Support
Learn about the Active Assist Recommendations feature in Premium Support ➝ https://goo.gle/2YQ3WMp See how this feature leverages data-driven insight based on your team’s usage and behaviors, and how the Recommendations API allows you to build
How to use the Third-Party Technology Support feature in Google Cloud Premium Support
Check which third-parties are covered and see more details ➝ https://goo.gle/3lHLNHR Learn how we leverage Collaborative, Workload-centric and Third-party support efforts to solve high-impact issues in your systems. Peace of mind– even for the most
How to use the Event Management Service feature in Google Cloud Premium Support
Review the Event Management Service feature for more details ➝ https://goo.gle/38Snb9a Learn about the Event Management Service feature in Premium Support, and how to use it tailored to your organization's flagship events. Through deep understanding
How to use the Operational Health Reviews feature in Google Cloud Premium Support
Review the Operational Health Reviews feature for more details ➝ https://goo.gle/3DXk3aH Learn about the Operational Health Reviews feature in Premium Support, and how it works to optimize your workloads. Identifying future issues that can be
How to use the Training feature in Google Cloud Premium Support
Learn more about Premium Support ➝ https://goo.gle/3tjuQqI Learn about the Training feature in Premium Support, and how to use it tailored to your organization's objectives, helping ensure your teams are fully equipped to elevate your organization
How to use Technical Account Management (TAM) with Google Cloud Premium Support
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AutoML Tables SDK, the new Kubernetes Benchmark, and Anthos training
Here to bring you the latest news in the cloud is Colt McAnlis. Learn more about these announcements → https://goo.gle/2GuBkvj • AutoML Tables SDK → https://goo.gle/2TQT3oB • CIS GKE Benchmark → https://goo.gle/2GqEMqx • Google Cloud Premium Support