From March 18 to April 15, 2024, for certain language tag and
speech setting combinations, the Dialogflow CX and Dialogflow ES traffic with audio
will gradually route away from the classic Speech-to-Text models behind the
command_and_search, default, phone_call, and video model identifiers to
the new conformer-based speech
models. As the redirection will be
internal only, the current model identifiers and code will remain valid and
continue to serve traffic.
The tables in the Migration for en and en-uslanguage tags and
Migration for de, en-au, en-gb, en-in, es, es-es, es-us, fr,
fr-ca, fr-fr, it, ja, nl, pt-br language
tags sections show the routing of Speech-to-Text
models that will take place when the migration takes effect. If your
configuration matches the language tag and the first two columns in the table,
the new model identifier is listed in the third column. No change is expected
for other configurations.
See the Migration options section to choose the best option for you.
Migration for en and en-us language tags
Current model identifier |
Current single_utterance setting * |
Model identifier that traffic will be directed to |
|---|---|---|
command_and_search |
false |
latest_long |
command_and_search |
true |
latest_short |
default |
false |
telephony |
phone_call |
false |
telephony |
phone_call (model_variant is not USE_STANDARD) |
true |
telephony_short |
video |
false |
telephony |
| Unspecified | true/false |
Model is auto-selected from among the above, based on the parameters in InputAudioConfig |
| Symbol | Description |
|---|---|
| * | If your Dialogflow CX agent has enabled advanced timeout-based end of speech sensitivity, then the model identifier is routed assuming single_utterance is false. |
Migration for de, en-au, en-gb, en-in, es, es-es, es-us, fr, fr-ca, fr-fr, it, ja, nl, pt-br language tags
Current model identifier |
Current single_utterance setting * |
Model identifier that traffic will be directed to |
|---|---|---|
command_and_search |
false |
latest_long |
command_and_search |
true |
latest_short |
default |
false |
latest_long |
| Unspecified | true/false |
Model is auto-selected from among the above, based on the parameters in InputAudioConfig |
| Symbol | Description |
|---|---|
| * | If your Dialogflow CX agent has enabled advanced timeout-based end of speech sensitivity, then the model identifier is routed assuming single_utterance is false. |
Migration options
There are three migration options: early opt-in, automatic, and temporary opt-out.
Opt in and migrate earlier
To opt in proactively, change the speech model identifier that you have been using in the Dialogflow CX API and Dialogflow ES API with the updated one. For Dialogflow CX, you can also change the model identifier in the Advanced speech settings under Speech and IVR settings in the Dialogflow CX console.
Speech model specified in the API at runtime takes precedence over the speech model specified in the Dialogflow CX console, unless you enable the Override request-level speech model setting. Read more about precedence in speech models.
For partner telephony integrations, check with your telephony provider if the speech model is being set in the API. If you are using the Dialogflow CX Phone Gateway, review the speech model limitations.
Migrating your project proactively gives you time to test the models and take
advantage of the improved accuracy and robustness earlier. This approach is
highly recommended, especially if you are using a model that will
migrate to the new telephony and telephony_short models. Most
integrations require single_utterance = true, so if you are not using
advanced timeout-based end of speech sensitivity
you'll likely want to use telephony_short or latest_short.
Migrate automatically
To be migrated automatically, no action is required on your part. The existing Speech-to-Text model identifiers are valid and we will shift traffic internally.
Opt out and migrate later
If you find any issues with the updated models and would like to opt out from the migration temporarily, there are two options:
Set the
opt_out_conformer_model_migrationvalue totruefor your Dialogflow CX API runtime requests. This field will work until June 2024.Raise a Google Cloud support case by April 8, 2024. When creating the support case, use the title "Opt out from Dialogflow CX Speech-to-Text migration" and provide your project IDs and the reason for opting out. Opt-out requests won't be accepted after April 8, 2024.