Soul Machines

Preview

This product or feature is subject to the "Pre-GA Offerings Terms" in the General Service Terms section of the Service Specific Terms. Pre-GA products and features are available "as is" and might have limited support. For more information, see the launch stage descriptions.

Conversational Agents (Dialogflow CX) integrates with Soul Machines, which lets you create 3D avatars and lets you have conversations with the avatars.

Note: When using a third party integration, requests and end-user data are sent to both Google and the third party. The terms of service, SLA, pricing, and quotas for your agent edition are applicable for Google's handling of these requests. The third party's terms of service, SLA, pricing, and quotas are applicable for the third party's handling of these requests.

Setup

To set up the integration:

1. Follow these steps to get a Conversational Agents (Dialogflow CX) service account key in Google Cloud console:

   • Create a Google Cloud Service Account for the project that contains your Conversational Agents (Dialogflow CX) Agents. The minimum IAM roles required to integrate with Soul Machines are Dialogflow API Client and Dialogflow API Reader.
   • Download the service account key in JSON format.

2. Follow these steps to link a digital avatar to Conversational Agents (Dialogflow CX) in the Soul Machines dashboard:

   • Customize an existing project by clicking the Customize button or create a new project.
   • Click Knowledge in the left menu.
   • In Conversation, click Replace Conversation.
   • Select Dialogflow CX.
   • Upload the Google Cloud Service Account Key that you downloaded in the previous step.

3. Your Soul Machines avatar is integrated with the Conversational Agents (Dialogflow CX) Agent.