This section explains common Anthos Service Mesh problems and how to resolve them. If you need additional assistance, see Getting support.
API server connection errors in Istiod logs
Istiod cannot contact the
apiserver if you see errors similar to the following:
error firstname.lastname@example.org/tools/cache/reflector.go:125: Failed to watch *crd.IstioSomeCustomResource`…dial tcp 10.43.240.1:443: connect: connection refused
You can use the regular expression string
/error.*cannot list resource/ to
find this error in the logs.
This error is usually transient and if you reached the proxy logs using
kubectl, the issue might be resolved already. This error is usually caused
by events that make the API server temporarily unavailable, such as when an API
server that is not in a high availability configuration reboots for an upgrade
or autoscaling change.
istio-init container crashes
This problem can occur when the pod iptables rules are not applied to the pod network namespace. This can be caused by:
- An overly restrictive Pod Security Policy (PSP)
- An incomplete istio-cni installation
- Insufficient workload pod permissions (missing
If you use a Pod Security Policy that restricts
switch to use the Istio CNI plugin
If you use the Istio CNI plugin, verify that you followed the instructions completely.
Verify that the
istio-cni-node container is ready, and check the logs. If the
problem persists, establish a secure shell (SSH) into the host node and search
the node logs for
nsenter commands, and see if there are any errors present.
If don't use the Istio CNI plugin or a Pod Security Policy, verify that the workload pod
CAP_NET_ADMIN permission, which is automatically set by the sidecar injector.