Saving logs and support bundles

To help Cloud Customer Care diagnose issues, we recommend that you take advantage of the power of Cloud Logging. Cloud Logging allows you to store, search, analyze, monitor, and alert on logging data and events from Google Cloud.

See Viewing logs for instructions on using logging.

In addition, you can also enable Monitoring. Monitoring collects metrics, events, and metadata from Google Cloud, Amazon Web Services (AWS), hosted uptime probes, and application instrumentation.

Note

As an alternative to Cloud Logging, you can download a support bundle and then send this bundle with a support request. However, we recommend that you use Cloud Logging instead of support bundles.

To save a support bundle in the Migrate for Compute Engine Manager:

1. Open the Migrate for Compute Engine Manager.
2. Click the System Settings icon.
3. Sign in when prompted with the username apiuser.

4. On the System Settings screen, in the Logs tab, click Download Support Bundle.

   Migrate for Compute Engine generates the support bundle (a compressed TAR file) to download.

What's next?

• Learn more about Migrate for Compute Engine Support
• Learn more about Migrate for Compute Engine Support Guidelines