Go to the Dialogflow CX Console
Conversational Agents (Dialogflow CX) is a new natural language understanding platform built on generative models that can control conversations and on flows that can be used for more explicit conversation control.
Conversational Agents (Dialogflow CX) makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Conversational Agents (Dialogflow CX), you can provide new and engaging ways for users to interact with your product.
Conversational Agents (Dialogflow CX) can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech.
Each new customer will receive a $600 credit for a $0 trial of Conversational Agents (Dialogflow CX).
Popular documentation links
| X | Item |
|---|---|
| Learn the basics | Generative vs deterministic features Flow basics |
| Get started | Setup and cleanup Build an agent using flows |
| Learn the concepts | Console overview Agents Flows |
| Reference | REST API reference RPC API reference Language reference |
| Resources | Pricing Quotas and limits |
| Support | Getting support |
Renaming and console consolidation plan
Starting in late 2024 and ending in early 2025, there will be changes to some product names, feature names, and consoles:
- Dialogflow CX will be renamed to Conversational Agents.
- Dialogflow CX Messenger will be renamed to Conversational Messenger.
- Dialogflow CX Phone Gateway will be renamed to Conversational Phone Gateway.
- Vertex AI Agents agents will be renamed to playbooks.
- Vertex AI Agents console and Dialogflow CX console will be consolidated into a single Conversational Agents console. The Dialogflow CX console will remain supported until the new consolidated console is generally available (GA). Agents created using either the Dialogflow CX console or the Vertex AI Agents console will be automatically migrated to the new consolidated console with no action required by users.