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Conversational Agents (Dialogflow CX) offre diverse integrazioni predefinite con altre piattaforme di conversazione.
Queste integrazioni forniscono un'interfaccia utente all'utente finale e chiamano l'API per te.
Devi solo creare l'agente e, facoltativamente, implementare un servizio di webhook.
Ogni integrazione gestisce le interazioni in modo specifico per la piattaforma, quindi consulta la documentazione specifica dell'integrazione per maggiori dettagli.
Esistono diversi tipi di integrazioni di Conversational Agents (Dialogflow CX).
Consulta la descrizione di ogni tipo.
Integrazioni di telefonia con i partner
Queste integrazioni di telefonia vengono create dai partner di Google in collaborazione con Google.
Google non fornisce assistenza per queste integrazioni.
Contatta il proprietario dell'integrazione per ricevere assistenza.
Queste integrazioni richiedono un solo clic per essere attivate da Conversational Agents (Dialogflow CX), seguito dai passaggi di configurazione richiesti dal partner.
I partner di Google offrono quanto segue:
Integrazioni integrate di Conversational Agents (Dialogflow CX)
Queste integrazioni sono completamente supportate da Conversational Agents (Dialogflow CX)
e sono configurate con la console di Conversational Agents (Dialogflow CX).
Sono disponibili le seguenti integrazioni:
Queste integrazioni open source sono state fornite da Google.
Non esitare a eseguire il fork, modificare e pubblicare le tue integrazioni.
Sono disponibili le seguenti integrazioni:
Queste integrazioni non sono integrate e vengono create da altre organizzazioni e privati.
Puoi anche creare un'integrazione personalizzata utilizzando l'API Conversational Agents (Dialogflow CX).
Google non fornisce assistenza per queste integrazioni.
Contatta il proprietario dell'integrazione per ricevere assistenza.
[[["Facile da capire","easyToUnderstand","thumb-up"],["Il problema è stato risolto","solvedMyProblem","thumb-up"],["Altra","otherUp","thumb-up"]],[["Difficile da capire","hardToUnderstand","thumb-down"],["Informazioni o codice di esempio errati","incorrectInformationOrSampleCode","thumb-down"],["Mancano le informazioni o gli esempi di cui ho bisogno","missingTheInformationSamplesINeed","thumb-down"],["Problema di traduzione","translationIssue","thumb-down"],["Altra","otherDown","thumb-down"]],["Ultimo aggiornamento 2025-09-04 UTC."],[[["\u003cp\u003eConversational Agents (Dialogflow CX) offers built-in integrations with various platforms, allowing for easy setup and interaction with end-users via a user interface.\u003c/p\u003e\n"],["\u003cp\u003eIntegrations fall into several categories: partner telephony integrations supported by Google partners, Conversational Agents (Dialogflow CX) built-in integrations fully supported by Dialogflow, and Google-contributed open-source integrations for customization.\u003c/p\u003e\n"],["\u003cp\u003eThird-party integrations involve data being shared with both Google and the integration provider, each subject to their own terms of service, SLA, pricing, and quotas.\u003c/p\u003e\n"],["\u003cp\u003eIndependent integrations are created by external parties, and users can also build custom integrations using the Conversational Agents (Dialogflow CX) API.\u003c/p\u003e\n"],["\u003cp\u003eConversational Agents also provides supported avatar integrations like Soul Machines.\u003c/p\u003e\n"]]],[],null,["# Integrations\n\nConversational Agents (Dialogflow CX) provides several built-in\n\n*integrations*\n\nwith other conversation platforms.\nThese integrations provide a user interface to the end-user,\nand they call the API for you.\nAll you need to do is build your agent\nand optionally implement a\n[webhook](/dialogflow/cx/docs/concept/webhook)\nservice.\nEach integration handles interactions in a platform-specific way,\nso see the specific integration documentation for details.\n\n\n| **Note:** When using a third party integration, requests and end-user data are sent to both Google and the third party. The terms of service, SLA, pricing, and quotas [for your agent edition](/dialogflow/docs/editions) are applicable for Google's handling of these requests. The third party's terms of service, SLA, pricing, and quotas are applicable for the third party's handling of these requests.\n\n\u003cbr /\u003e\n\nThere are multiple types of Conversational Agents (Dialogflow CX) integrations.\nSee each type description.\n\nPartner telephony integrations\n------------------------------\n\nThese telephony integrations are created by Google partners\nin collaboration with Google.\nGoogle provides no support for these integrations.\nYou should contact the integration owner for support.\nThese integrations require one click to enable from Conversational Agents (Dialogflow CX),\nwhich is followed by configuration steps required by the partner.\nThe following are available from Google partners:\n\n- [AudioCodes](/dialogflow/cx/docs/concept/integration/audiocodes)\n- [Avaya](/dialogflow/cx/docs/concept/integration/avaya)\n- [Twilio](/dialogflow/cx/docs/concept/integration/twilio)\n- [Voximplant](/dialogflow/cx/docs/concept/integration/voximplant)\n\nConversational Agents (Dialogflow CX) built-in integrations\n-----------------------------------------------------------\n\nThese integrations are fully supported by Conversational Agents (Dialogflow CX)\nand are configured with the Conversational Agents (Dialogflow CX) console.\nThe following integrations are available:\n\n- [Dialogflow CX Phone Gateway](/dialogflow/cx/docs/concept/integration/phone-gateway)\n- [Dialogflow CX Messenger](/dialogflow/cx/docs/concept/integration/dialogflow-messenger)\n- [Messenger from Meta](/dialogflow/cx/docs/concept/integration/meta-messenger)\n- [Workplace from Meta](/dialogflow/cx/docs/concept/integration/meta-workplace)\n- [LINE](/dialogflow/cx/docs/concept/integration/line)\n- [Slack](/dialogflow/cx/docs/concept/integration/slack)\n- [Google Chat](/dialogflow/cx/docs/concept/integration/google-chat)\n\nGoogle-contributed open source integrations\n-------------------------------------------\n\nThese open source integrations were contributed by Google.\nFeel free to fork, modify, and publish your own integrations.\nThe following integrations are available:\n\n- [Azure Bot Service \\& Microsoft Teams](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/azure-bot-service)\n- [Discord](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/discord)\n- [Google Chat](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/google-chat)\n- [ServiceNow](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/servicenow)\n- [Slack](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/slack)\n- [Spark](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/spark)\n- [Telegram](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/telegram)\n- [Twilio](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/twilio)\n- [Twitter](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/twitter)\n- [Viber](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/viber)\n\nAvatar integrations\n-------------------\n\nThese avatar integrations are supported by Conversational Agents (Dialogflow CX).\nThe following integrations are available:\n\n- [Soul Machines](/dialogflow/cx/docs/concept/integration/soul-machines)\n\nIndependent integrations\n------------------------\n\nThese integrations are not built-in and are created by\nother organizations and individuals.\nYou can also create a custom integration by using the\n[Conversational Agents (Dialogflow CX) API](/dialogflow/cx/docs/reference/api-overview).\nGoogle provides no support for these integrations.\nYou should contact the integration owner for support."]]