Google Cloud for insurance
Google Cloud for insurance
Through Google Cloud AI and data solutions, insurance organizations drive growth through personalization, transform middle and back-office operations, and improve financial and operational risk management.
Drive growth by transforming your insurance value chain
Drive growth by transforming your insurance value chain
Backed by a secure and sovereign-ready foundation, Google’s AI and data ecosystems empower you to innovate, grow, and deliver personalized customer experiences.
Solution spotlight: Customer Engagement Suite with Google AI delivers personalized customer experiences, boosting satisfaction and loyalty.
Leverage Customer Engagement Suite to transform both customer and agent experiences by delivering personalized, human-like conversational engagement across all channels, providing seamless end-to-end customer experiences,
Google AI propels marketing from creative development to content generation to insights. Gemini, Imagen, and Veo models accelerate personalized content creation—whether text, image or video—boosting productivity, conversions and brand loyalty.
Manage data, databases, and infrastructure with Analytics Data Platform and BigQuery. Unify disparate data, enable AI-driven insights, and free up employees for more strategic work. This platform enables AI-readiness by modernizing data warehouses and lakes, and facilitating data-to-AI workflows.
Apigee API management helps insurance organizations drive growth and innovation by providing a comprehensive platform to design, secure, deploy, and manage APIs that connect disparate systems. Developers can focus on building new solutions, connecting with ecosystem partners and B2B providers, creating new growth opportunities.
Nationwide Insurance drives an API-first business strategy by implementing Apigee API management platform.
Go deeper into solutions for insurance:
Nationwide Insurance drives an API-first business strategy by implementing Apigee API management platform.
Go deeper into solutions for insurance:
Drive growth through personalization and transforming distribution
Backed by a secure and sovereign-ready foundation, Google’s AI and data ecosystems empower you to innovate, grow, and deliver personalized customer experiences.
Solution spotlight: Customer Engagement Suite with Google AI delivers personalized customer experiences, boosting satisfaction and loyalty.
Leverage Customer Engagement Suite to transform both customer and agent experiences by delivering personalized, human-like conversational engagement across all channels, providing seamless end-to-end customer experiences,
Google AI propels marketing from creative development to content generation to insights. Gemini, Imagen, and Veo models accelerate personalized content creation—whether text, image or video—boosting productivity, conversions and brand loyalty.
Manage data, databases, and infrastructure with Analytics Data Platform and BigQuery. Unify disparate data, enable AI-driven insights, and free up employees for more strategic work. This platform enables AI-readiness by modernizing data warehouses and lakes, and facilitating data-to-AI workflows.
Apigee API management helps insurance organizations drive growth and innovation by providing a comprehensive platform to design, secure, deploy, and manage APIs that connect disparate systems. Developers can focus on building new solutions, connecting with ecosystem partners and B2B providers, creating new growth opportunities.
Nationwide Insurance drives an API-first business strategy by implementing Apigee API management platform.
Go deeper into solutions for insurance:
Nationwide Insurance drives an API-first business strategy by implementing Apigee API management platform.
Go deeper into solutions for insurance:
Transform efficiency of middle and back office operations
Improve efficiency, sharpen risk assessment, and better detect fraud with Google Cloud AI.
Customer feature: Generali Italia is simplifying insurance and improving customer service with gen AI.
Gemini Enterprise maximizes employee productivity with multimodal search and AI agents that can automate the extraction, classification, and summary of vast amounts of multimodal assets—like documents, images, or audio—streamlining workflows, and reducing costs and errors. Underwriting and claims processing is automated and expedited with improved accuracy of risk assessment and fraud detection. Agents also act as assistants that handle repetitive tasks, freeing up employees to focus on more strategic work.
Vertex AI platform can significantly improve the speed and agility of your business and accelerate the innovation of AI products and experiences. Leverage end-to-end MLOps for both predictive and generative AI improved model performance, reliability, and governance.
Increase developer productivity with Gemini Code Assist. Automate tasks like code generation, troubleshooting, and testing. It simplifies operations, allowing developers to focus on critical design, adhering to industry compliance, and reducing risk.
Loadsure developed an AI-powered claims verification system and was able to automate the extraction of relevant data from claim documents, bills of lading, invoices, and shipping documents.
Loadsure developed an AI-powered claims verification system and was able to automate the extraction of relevant data from claim documents, bills of lading, invoices, and shipping documents.
Go deeper into solutions for insurance:
Improve financial and operational risk management
Enhance decision-making and operational efficiency by leveraging advanced solutions for risk prediction, streamlined regulatory compliance, and robust cyber security.
Solution spotlight: Geospatial Reasoning redefines decision-making providing insurance companies with a deeper, more objective understanding of risk, leading to more resilient business operations and better outcomes for their customers and communities.
Geospatial Analytics and AI assists with underwriting and risk prediction through early detection of supply chain disruptions, fast and accurate weather forecasting, and AI driven insights from geospatial foundational models.
Levering Financial Reporting and Risk Modeling, insurance companies streamline and automate regulatory, finance, and risk reporting, saving time while improving reliability.
Google Unified Security provides advanced threat intelligence and modern SecOps capabilities needed to navigate the evolving cyber threat landscape. It features an AI-powered SecOps platform, Google Threat Intelligence, and Mandiant expertise, all running on a planet-scale security fabric.
CNA leveraged BigQuery for geospatial analytics, and tackled the spatial problem of being able to better understand and measure flood risk.
Go deeper into solutions for insurance:
CNA leveraged BigQuery for geospatial analytics, and tackled the spatial problem of being able to better understand and measure flood risk.
Go deeper into solutions for insurance:
Google Cloud AI is uniquely positioned to support insurance organizations
Google Cloud AI is uniquely positioned to support insurance organizations
Multimodal AI reasoning
Empower teams with Gemini to improve productivity and business outcomes. Like humans, Google AI doesn't just understand words, but also images, videos, and sounds.
Insurers leverage multimodal document ingestion to streamline operations across the underwriting and claims departments. This capability allows for efficient processing of various document types—including text submissions, applications, and claims evidence like photos, videos, and voice recordings. Crucially, this robust ingestion of multi-modal content also powers advanced fraud analytics, enabling the rapid detection of anomalies.
Learn more about Gemini →
Google-quality search with advanced grounding
Infuse Google-quality search grounded in your enterprise data, into employee workflows to improve productivity, enhance quality, and reduce costs.
Brokers can use search to quickly find products that meet their customer needs and customers can find answers more quickly with AI-powered search experiences across apps and websites. This saves time, improves productivity, and helps both employees and customers make better-informed decisions.
Underwriters can efficiently sift through vast datasets and documents, such as schedules and construction drawings, to pinpoint potential risks during the underwriting process. Similarly, adjusters can extract valuable insights from various data sources related to a loss event.
Learn more about Vertex AI Search →
Integrated platform built for insurance compliance and choice
Google Cloud offers a secure and integrated platform built for insurance industry compliance, providing governance and choice, and protecting enterprise and customer data while you innovate.
Build, deploy and scale your solutions with Gemini and Google Cloud's flexible, end-to-end platform, Vertex AI. Work with any model, connect to any data, and accelerate innovation without limitations.
Learn more about Google AI →
Secure and sovereign cloud that supports insurance industry compliance requirements
Google’s security strengths are your powerful security advantages: built-in, AI-driven protection that uses our vast global threat intelligence to detect, prevent, and respond to threats at scale. Secure your business on our secure-by-design cloud platform and leverage Google Security Operations and Mandiant expertise for proactive, accelerated defense, investigation, and response.
Innovate faster with our AI solutions to build, deploy, and manage AI applications. Our sovereign AI solutions are designed to empower governments and enterprises with unparalleled data residency and administrative access controls over your AI deployments.
Specialized financial services partner ecosystem for expedited deployment
Facilitate and accelerate your AI and cloud journey by engaging with specialized financial services experts.
Learn more about Google Cloud partners for financial services →
See how leading insurers innovate with Google Cloud
Nationwide Insurance: Modernizing shared services with API managementNationwide Insurance transforms its IT shared services organization and drives an API-first business strategy across the company by implementing Google's Apigee API Management Platform.Read now
Definity: Modernizing call center experiences with AIDefinity works with Deloitte to deploy Google call center technology and gen AI in the call center for improved customer experience and greater efficiency.Read now
Iris Global: Making insurance more customer-centric by automating tasks with Google CloudIris Global automates up to 80% of its document classification with Vertex AI and Vision AI, resulting in better customer service and faster response times.Read now
CNA: Delivering greater insights for insurance underwriters with BigQuery geospatial analyticsBy leveraging BigQuery for geospatial analytics, CNA tackled the spatial problem of being able to better understand and measure flood risk.Read now
HDFC ERGO: Building a unique insurance ecosystem superapp for India with BigQuery and ApigeeHDFC ERGO created two pioneering insurance superapps, integrated 300+ services on its insurance ecosystem with Apigee and launched an AI-powered strategy to capture the mindshare of Indian citizens with Google Cloud.Read now
Resources to help accelerate your AI and cloud journey
The ROI of AI in financial servicesLearn how AI agents are helping drive growth, reduce costs, and mitigate risk. Based on a survey of 556 senior leaders in financial services, this report unpacks the stats to give you a snapshot of how gen AI and agentic AI are delivering value today.Download now
The agentic era: Reshaping the future of business for financial servicesLearn how AI agents are changing the way financial services organizations operate, innovate, manage risk, and connect with clients.Download now
AI Trends 2025 financial servicesThis report provides an overview of the five big AI trends set to reshape business in 2025, as well as Google Cloud’s predictions on how these trends will play out in financial services industries.Download now
1,001 real-world gen AI use cases from the world's leading organizationsAI is here, AI is everywhere: Top companies, governments, researchers, and startups are already enhancing their work with Google's AI solutions.Read now
State of AI infrastructureThis report, based on a survey of 500+ global technology leaders, uncovers the key challenges and opportunities in building a robust, secure, and cost-effective AI-ready cloud.Download now
Delivering trusted and secure AILearn how Google Cloud’s approach to generative AI prioritizes enterprise-readiness with built-in mechanisms for robust data governance, privacy controls, IP indemnification, and responsible AI practices.Download now
- Insuring a more resilient future: How data-driven underwriting is turning risk into market opportunityLearn how Geospatial AI can help insurers move past outdated regional risk models to perform property-level precision analysis, allowing them to identify good, insurable risks in climate-exposed markets their competitors have abandoned.Read now
- Digital sovereignty 101: Everything you wanted to know (and needed to ask)Get a good understanding of what digital sovereignty is and answers to common questions.Read now
- How CoreLogic modernized its application platform and saved costs in Google CloudLearn how CoreLogic (now Cotality) implemented several Google Cloud technologies that resulted in a 30% improvement in operational efficiency while increasing application performance and data availability for its business users.Read now
- Can AI eliminate manual processing for insurance claims? Loadsure built a solution to find outLoadsure partnered with Google Cloud to develop an AI-powered claims verification system. By leveraging Google Cloud's Document AI, Loadsure was able to automate the extraction of relevant data from various claim documents, such as bills of lading, invoices, and shipping documents.Read now
- Guidewire propels innovation, collaboration, and productivity by moving to Google WorkspaceWith Google Workspace Guidewire accelerated communication and collaboration across its global network, and improved productivity by empowering an asynchronous approach to work.Read now
- Adapting model risk management for financial institutions in the generative AI eraUnderstanding gen AI and its potential impact and how to adapt model risk management.Read now
- Using Gemini Code Assist to build APIs, integrations, and automation flowsGemini code assist simplifies the process of building enterprise grade APIs and integrations using natural language prompts that don't require special expertise.Read now
- Generative AI in insurance: How Cytora helps insurers prioritize underwriting risksExplore how Cytora leveraged Google Cloud's generative AI foundation models to deliver cutting-edge services to their clients—and how other businesses can learn from Cytora's example.Read now
Reports and ebooks
- The ROI of AI in financial servicesLearn how AI agents are helping drive growth, reduce costs, and mitigate risk. Based on a survey of 556 senior leaders in financial services, this report unpacks the stats to give you a snapshot of how gen AI and agentic AI are delivering value today.Download now
- The agentic era: Reshaping the future of business for financial servicesLearn how AI agents are changing the way financial services organizations operate, innovate, manage risk, and connect with clients.Download now
- AI Trends 2025 financial servicesThis report provides an overview of the five big AI trends set to reshape business in 2025, as well as Google Cloud’s predictions on how these trends will play out in financial services industries.Download now
- 1,001 real-world gen AI use cases from the world's leading organizationsAI is here, AI is everywhere: Top companies, governments, researchers, and startups are already enhancing their work with Google's AI solutions.Read now
- State of AI infrastructureThis report, based on a survey of 500+ global technology leaders, uncovers the key challenges and opportunities in building a robust, secure, and cost-effective AI-ready cloud.Download now
- Delivering trusted and secure AILearn how Google Cloud’s approach to generative AI prioritizes enterprise-readiness with built-in mechanisms for robust data governance, privacy controls, IP indemnification, and responsible AI practices.Download now
Blogs
- Insuring a more resilient future: How data-driven underwriting is turning risk into market opportunityLearn how Geospatial AI can help insurers move past outdated regional risk models to perform property-level precision analysis, allowing them to identify good, insurable risks in climate-exposed markets their competitors have abandoned.Read now
- Digital sovereignty 101: Everything you wanted to know (and needed to ask)Get a good understanding of what digital sovereignty is and answers to common questions.Read now
- How CoreLogic modernized its application platform and saved costs in Google CloudLearn how CoreLogic (now Cotality) implemented several Google Cloud technologies that resulted in a 30% improvement in operational efficiency while increasing application performance and data availability for its business users.Read now
- Can AI eliminate manual processing for insurance claims? Loadsure built a solution to find outLoadsure partnered with Google Cloud to develop an AI-powered claims verification system. By leveraging Google Cloud's Document AI, Loadsure was able to automate the extraction of relevant data from various claim documents, such as bills of lading, invoices, and shipping documents.Read now
- Guidewire propels innovation, collaboration, and productivity by moving to Google WorkspaceWith Google Workspace Guidewire accelerated communication and collaboration across its global network, and improved productivity by empowering an asynchronous approach to work.Read now
- Adapting model risk management for financial institutions in the generative AI eraUnderstanding gen AI and its potential impact and how to adapt model risk management.Read now
- Using Gemini Code Assist to build APIs, integrations, and automation flowsGemini code assist simplifies the process of building enterprise grade APIs and integrations using natural language prompts that don't require special expertise.Read now
- Generative AI in insurance: How Cytora helps insurers prioritize underwriting risksExplore how Cytora leveraged Google Cloud's generative AI foundation models to deliver cutting-edge services to their clients—and how other businesses can learn from Cytora's example.Read now
Explore Google Cloud products driving transformation in insurance
- Customer Engagement Suite with Google AIDeliver exceptional end-to-end experiences, agent assistance, and operational insights with our most advanced conversational AI products and Gemini models—grounded in your organization's resources to ensure high accuracy.Learn more
- Gemini EnterpriseEmpower teams to discover, create, share, and run AI agents all in one secure platform.Learn more
- Analytics Data Platform with BigQueryUnify multimodal data, accelerate innovation with AI, and simplify data analytics across all users in the enterprise.Learn more
- Geospatial Analytics and AIRich geospatial datasets from Google Maps Platform and Earth Engine integrated into BigQuery's AI-ready data analytics platform.Learn more
- Financial Reporting and Risk ModelingStreamline and automate regulatory, finance, and risk reporting.Learn more
- Vertex AI PlatformBuild and scale applications with 200+ foundation models and an open and integrated platform alongside enterprise ready data governance, privacy, and safety.Learn more
- Analytics HubSecure, simple sharing of data and AI assets with BigQuery.Learn more
- Apigee API ManagementGoogle Cloud’s native API management tool to build, manage, and secure APIs—for any use case, environment, or scale.Learn more
- Google Distributed CloudA fully managed software and hardware solution for data centers and edge locations to address regulatory, local data processing, survivability, and low-latency needs.Learn more
- Vertex AI Agent BuilderBuild and orchestrate enterprise-grade multi-agent experiences and unlock Google-quality search for your enterprise apps and experiences.Learn more
- Gemini Code AssistAI-powered assistance to help developers deploy, and operate applications throughout the software development lifecycle.Learn more
- Cloud SpannerAlways-on database with virtually unlimited scale. Build intelligent, mission-critical apps on a single database that unifies relational, graph, key-value, and search.Learn more
- AI for marketingLearn how AI and agents are powering growth across five key areas of marketing. This how-to quickstart guide makes it easy for every marketer to use generative AI with actionable tips, prompts, and use cases.Learn more
- Google WorkspaceTransform team productivity and collaboration with cloud-native apps including Gmail, Docs, Drive, Meet, and more—all with AI seamlessly integrated.Learn more
- Partner Industry Solutions (iVN)These solutions combine Google Cloud's AI, data, and analytics products with SI partners' deep domain expertise and ISV offerings (where applicable) to enhance industry business processes and functional capabilities that accelerate time to value and lower risk.Learn more
Innovate with confidence: security and compliance trusted by insurance organizations
Protect your sensitive financial and risk data and meet rigorous regulatory requirements with Google Cloud's secure-by-design infrastructure, zero-trust architecture, advanced threat intelligence, and comprehensive compliance certifications (ISO, SOC, PCI DSS, FISC). We provide robust controls for data privacy, residency, and sovereignty, enabling you to innovate with confidence.
- Google Unified SecurityProvides financial firms with advanced threat intelligence and modern security capabilities needed to navigate the evolving cyber threat landscape. It features AI-powered Google Security Operations platform, Google Threat Intelligence, and Mandiant expertise, all running on a planet-scale security fabric.Learn more
- Sovereign CloudGrow confidently with the most comprehensive and flexible solution to meet your sovereignty needs, worldwide. Our sovereign AI solutions are designed to empower enterprises with unparalleled data residency and administrative access controls over your AI deployments.Learn more
- Compliance offerings for financial servicesGoogle Cloud’s industry-leading certifications, documentation, and third-party audits to help support your compliance requirements.Learn more
Frequently asked questions
What makes Google Cloud suitable for regulated insurance companies?
Google Cloud offers robust security, comprehensive compliance certifications, and tools for data sovereignty and privacy, built on decades of experience securing Google's own global operations. We partner closely with customers and regulators to meet stringent financial services requirements.
How does Google Cloud help the insurance industry leverage AI responsibly?
We provide enterprise-ready platforms like Vertex AI with built-in governance controls, grounding features to improve accuracy, and explainability tools, and operate under strict AI Principles. Our model risk management (MRM) guidance helps apply risk frameworks to GenAI.
How does Google Cloud Storage ensure my data privacy with AI?
Customers always own their data. When using Vertex AI, your proprietary data used for fine-tuning is kept private and is not used to train Google's foundation models. Robust controls protect data confidentiality.
What are AI Agents, and how can they help my business?
AI agents are software systems that understand goals and act autonomously (or semi-autonomously) to complete tasks. They can boost employee productivity, enhance customer experiences, automate complex workflows, and unlock data insights, driving efficiency and growth.
