You can see the latest product updates for all of Google Cloud on the Google Cloud release notes page.
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February 18, 2021
Dialogflow ES now supports the
europe-west1 (Belgium) region.
February 02, 2021
Several new Dialogflow CX prebuilt agents have been launched. All of these prebuilt agents only support English at this time. The complete list of pre-built agents is currently:
- Financial services agent (new)
- Healthcare agent
- Order and account management agent
- Payment arrangement agent
- Small talk agent (new)
- Telecommunications agent (updated)
- Travel: baggage claim agent (new)
- Travel: car rental agent
- Travel: flight information agent
February 01, 2021
Dialogflow CX conditions now support sentiment.
January 27, 2021
Dialogflow CX beta launch of Experiments to compare the performance of flow versions to a control version while handling live traffic.
January 21, 2021
Dialogflow CX system entities can now be extended.
December 15, 2020
GA (general availability) launch of Dialogflow CX.
CX Regionalization expanded to multiple regions globally.
CX Analytics for agent activity statistics.
CX Prebuilt agents for common agent use cases.
CX Customer-managed encryption keys (CMEK) to manage your own Dialogflow data encryption keys.
CX Security settings to control data redaction and data retention.
CX DTMF input for telephony partner integrations.
CX Parameter redaction to redact end-user parameter data from logs.
November 24, 2020
The Dialogflow CX test cases feature is now launched and documented.
November 20, 2020
The Dialogflow Messenger integration is now implemented for Dialogflow CX.
Agent Validation is now implemented for Dialogflow CX.
November 04, 2020
Dialogflow CX now supports the same languages as Dialogflow ES.
Since October 2020, Dialogflow ES no longer automatically creates service accounts upon agent creation. Some service accounts may still be automatically created once you continue working with an agent.
September 01, 2020
Beta launch of Dialogflow CX. Dialogflow CX provides a new way of designing agents, taking a state machine approach to agent design. This gives you clear and explicit control over a conversation, a better end-user experience, and a better development workflow.
As part of introducing Dialogflow CX, some changes have been made to editions:
- Dialogflow Enterprise Edition is no longer used as an umbrella term for paid editions.
- Dialogflow Standard Edition is now called Dialogflow Trial Edition.
- Dialogflow Plus Edition and Dialogflow Essentials Edition have been merged to one Dialogflow Essentials (ES) Edition.
- Dialogflow Customer Experience (CX) Edition is a new edition with a simpler pricing and quota model.
The service previously named Dialogflow is now called Dialogflow ES, and the term Dialogflow is now an umbrella term used to describe both the Dialogflow ES and Dialogflow CX services.
August 10, 2020
Beta launch of regionalization and data residency.
July 30, 2020
GA (general availability) launch of mega agents.
Beta launch of the Facebook Workplace integration.
July 27, 2020
Beta launch of Dialogflow Messenger. This new integration provides a customizable chat dialog for your agent that can be embedded in your website.
July 23, 2020
Amazon Alexa importer and exporter are no longer supported.
July 06, 2020
The Dialogflow Console has been upgraded with an improved Analytics page (Beta) that provides new metrics and data views.
June 29, 2020
The V1 API is in the process of a gradual shutdown. See the November 14, 2019 release note for details.
June 01, 2020
The shutdown of 7 integrations announced in January is now extended to July 6th, 2020.
May 29, 2020
The Dialogflow Facebook Messenger integration has been updated to to be compliant with newer Facebook Messenger API versions. If you have an agent that enabled this integration prior to today, you should have received an email from Dialogflow with upgrade instructions. If you have not received this email, please contact Dialogflow support.
May 17, 2020
Old Node.js client library require statements must be updated. Your require statements should look like this:
const dialogflow = require('@google-cloud/dialogflow').v2;
const dialogflow = require('@google-cloud/dialogflow').v2beta1;
Old syntax that does not include
@google-cloud is now deprecated. The old syntax will continue to work, but you will not receive updates.
May 08, 2020
Beta launch of a one-click integration with the Voximplant telephony partner:
May 05, 2020
GA (general availability) launch of auto speech adaptation.
April 30, 2020
Beta launch of a one-click integration with a new telephony partner:
April 25, 2020
In May 2020, the Facebook Messenger integration will be updated, and you may notice slight changes related to fulfillment.
To make sure that your Facebook Messenger bot keeps functioning normally, observe the following recommendations:
- To get the Facebook
sender.idvalue, use the
originalDetectIntentRequest.payload.data.senderfield from the Dialogflow
- To get the
sourcefield value, use the
originalDetectIntentRequest.sourcefield from the Dialogflow
- To send rich response messages from your webhook to the Facebook Messenger integration, use the
- In your webhook logic, don't rely on the fields that are not documented in the official Facebook Messenger API.
If you have any questions, reach out to your primary support channel.
April 20, 2020
March 31, 2020
When using fulfillment, the
WebhookResponse.payload field can now only be used for two cases:
- Custom data sent from your webhook service to a Dialogflow API caller.
- Google Assitant integration custom payload rich response messages.
For all other
custom payload rich response messages,
you should use the
March 27, 2020
The shutdown of the V1 API announced in November has been extended to May 31, 2020,
March 13, 2020
March 10, 2020
Event names are now limited to 150 characters.
February 19, 2020
GA (general availability) launch of versions and environments.
GA (general availability) launch of agent validation.
You can now update fulfillment settings with the API. For more information, visit the agent reference and click the link for your protocol or client library language.
January 31, 2020
Beta launch of mega agents to combine multiple sub-agents agents into a single mega agent.
January 06, 2020
The following integrations are now deprecated and will be shut down on
April 6th, 2020 May 6th, 2020 June 6th, 2020 July 6th, 2020 :
- Twilio IP Messaging
- Twilio (Text Messaging)
Your live bots that use these integrations will stop working unless you take action. The implementations of these integrations have moved to open source. To continue using these integrations, follow the instructions at the GitHub repository.
December 19, 2019
If you use the Telegram integration, and the bot was created before August 19th, 2019, you must restart the integration in the Dialogflow console by February 28th, 2020. To restart it, perform the following steps for all your agents that use Telegram:
- Make sure you don't change or delete your current token on the Telegram side.
- Open the agent in the Dialoglow Console.
- In the integration settings, click the STOP button.
- Then click the START button.
December 04, 2019
You can now use Mutual TLS authentication to ensure that webhook traffic is both secure and trusted.
The Cortana exporter has been removed from the console.
November 14, 2019
We are extending the V1 API shutdown deadline to
March 31st, 2020 May 31st, 2020. Migrate to the V2 API as described here.
If you use Dialogflow exclusively for Actions on Google, you don't need to migrate your agent to the V2 API. However, note the following changes:
- The Dialogflow simulator will show responses in the V2 format and the "Copy curl" button will generate requests in the V2 format. This should have no impact on the functionality of the Actions on Google simulator.
- You will no longer be able to call API methods for the V1 intents and entities resources. You will still be able to modify your agent using the Dialogflow Console.
October 17, 2019
When calling the API to provide an intent priority value, the behavior has changed to the following:
- If the supplied value is unspecified or 0, the service
translates the value to 500,000, which corresponds to the
Normalpriority in the console.
- If the supplied value is negative, the intent is ignored in runtime detect intent requests.
Prior to this change, a value of 0 was stored as-is by the service. Any agents created before this change may still have intent priority values of 0. For runtime detect intent requests, a value of 0 is treated as -1, and the intent is ignored.
October 01, 2019
You can now create session entities with fulfillment.
You can now disable automatic agent training. See the ML settings for details.
September 20, 2019
Beta launch of Agent Validation to check your agent for quality and correctness.
September 19, 2019
You can now use System entity extension to extend system entities with custom values.
September 13, 2019
You can now use Regexp entities to provide regular expressions for matching entities.
You can now use Fuzzy matching to allow flexibility with word ordering for multi-word entities.
July 23, 2019
Beta launch of Auto speech adaptation to improve the speech recognition accuracy of your agent.
June 13, 2019
You can now create and update agents with the API. See the Agents type reference.
May 23, 2019
GA (general availability) launch of Speech response.
GA (general availability) launch of Sentiment analysis.
All REST command line samples in documentation now include both curl (Linux, macOS) and PowerShell (Windows) commands.
May 15, 2019
Integration with Hangouts Chat is now supported.
April 18, 2019
@sys.person system entity has been added to all languages except Portuguese and Ukrainian. It is used for given names, last names, or their combinations. You should start using
@sys.person instead of the existing
@sys.last-name system entities.
January 15, 2019
December 18, 2018
You can no longer annotate training phrases with some locale-specific entities. These entities are marked as deprecated in the system entities documentation. However, if you already have training phrases annotated with these entities in your existing agents, they will continue to function properly.
December 04, 2018
Template mode has been deprecated. Example mode is the only supported way to create new training phrases. If you have existing training phrases that you've created in template mode, those will continue to work. For more information, see Example and template modes
September 20, 2018
Added zh-TW machine learning support.
August 09, 2018
The Dialogflow Enterprise Edition Plus pricing plan is now available. See Editions for details.
July 24, 2018
Beta launch of Adding Speech Response to Detect Intent Requests
Beta launch of Adding Sentiment Analysis to Detect Intent Requests
Beta launch of Knowledge Connectors
Beta launch of Telephony Gateway
Beta launch of Data Logging and Enhanced Speech Models
Beta launch of Automatic Spell Correction
May 08, 2018
The Versions and Environments beta feature has launched.
You can now enable and view Stackdriver logs for your fulfillment.
When a phrase is matched to an intent when it shouldn't be, you can now designate it as a negative example and add it to the Default Fallback Intent.
The following geography system entities have been added to pt-BR, Nl, Ko, Hi, Id, Th, No, Sv, and Da languages: @sys.geo-country, @sys.geo-city, and @sys.geo-capital.
April 17, 2018
The Dialogflow V2 API is now GA (general availability). See the GCP blog post for details. Users of the V2beta1 API are encouraged to migrate to the V2 API. See Migrating code from Dialogflow V2beta1 to V2 for instructions. The V2beta1 API will continue to be a beta channel for the stable V2 API. If you plan to continue using V2beta1, see the migration instructions which describe how enabling ML will become the default.
March 29, 2018
We added additional system entities for the following languages:
- Hindi (hi)
- Thai (th)
- Indonesian (id)
- Swedish (sv)
- Danish (da)
- Norwegian (no)
February 22, 2018
We added additional support for these languages:
- Hindi (hi)
- Thai (th)
- Indonesian (id)
- Swedish (sv)
- Danish (da)
- Norwegian (no)
We added ML support for these languages:
- Brazilian Portuguese (br-PT)
- Korean (ko)
- Dutch (nl)
December 01, 2017
We added new prebuilt agents: banking, easter egg, mobile account, and online shopping
We updated these prebuilt agents: flights (added FAQ) and profile bot (renamed to "Job Interview").
November 16, 2017
Dialogflow Beta release.