Editions

Dialogflow agents are available in multiple editions and pricing plans. Prices and quotas vary for each.

Choose an edition and pricing plan

You can choose one of two Dialogflow editions:

  • Dialogflow Standard Edition provides all of the core features of Dialogflow, but interactions are limited by usage quotas, and support is provided by the community and e-mail. It is ideal for small to medium businesses that want to build conversational interfaces or those who want to experiment with Dialogflow.

  • Dialogflow Enterprise Edition provides higher usage quotas and support from Google Cloud support. Dialogflow Enterprise Edition is a premium offering, available as a pay-as-you-go service. It is ideal for businesses that need an enterprise-grade service that can easily scale to support changes in user demand.

    Available in two pricing plans:

    • Essentials: This plan contains all features offered by Dialogflow Standard Edition, plus enterprise-ready quotas for all features except knowledge connectors.

    • Plus: This plan contains all features offered by Essentials, plus enterprise-ready quotas for knowledge connectors. Each request from an Enterprise Plus agent performs the regular intent recognition and entity extraction, as well as a knowledge connector search.

The following table provides a summary comparison for editions and pricing plans. For details, see Pricing and Quotas and Limits.

Standard Edition Enterprise Edition
Essentials Plus
Text or Google Assistant
Google Assistant usage includes audio input and output.
  • Enterprise-ready quota
  • Free
  • Enterprise-ready quota
  • $0.002 per request
  • Enterprise-ready quota
  • $0.004 per request
Audio input
Includes speech recognition and speech-to-text.
  • Limited quota
  • Free
  • Enterprise-ready quota
  • $0.0065 per 15 seconds of audio
  • Enterprise-ready quota
  • $0.0085 per 15 seconds of audio
Audio output
Includes speech synthesis and text-to-speech.
  • Limited quota
  • Free
  • Enterprise-ready quota
  • $4 to $16 per million characters
  • Enterprise-ready quota
  • $4 to $16 per million characters
Knowledge Connectors (Beta)
  • Limited quota
  • Free
  • Limited quota
  • Free
  • Enterprise-ready quota
  • Free
Sentiment analysis
  • Not available
  • Unlimited quota
  • $0.25 to $1.00 per 1,000 requests
  • Unlimited quota
  • $0.25 to $1.00 per 1,000 requests
Mega agent (Beta)
  • Limited quota
  • Free
  • Unlimited quota
  • $0.002 to $0.006 per request
  • Unlimited quota
  • $0.002 to $0.006 per request
Phone call (Beta)
Includes audio input and output.
  • Toll-free number:
    Not available
  • Limited quota
  • Free
  • Enterprise-ready quota
  • $0.05 to $0.06 per minute of phone call processed
  • Enterprise-ready quota
  • $0.065 to $0.075 per minute of phone call processed
Service Level Agreement None SLA
Support Community support and via email Eligible for Cloud Support packages with committed response times for supporting production applications
Terms of Service Dialogflow Standard Edition ToS Google Cloud Platform ToS

Change an agent edition and pricing plan

To change the edition or pricing plan for an agent, see Agent settings.