Editions

Dialogflow agents are available in multiple editions:

  • Dialogflow Standard Edition provides all of the core features of Dialogflow, but interactions are limited by usage quotas, and support is provided by the community and e-mail. It is ideal for small to medium businesses that want to build conversational interfaces or those who want to experiment with Dialogflow.

  • Dialogflow Enterprise Edition provides higher usage quotas and support from Google Cloud support. Dialogflow Enterprise Edition is a premium offering, available as a pay-as-you-go service. It is ideal for businesses that need an enterprise-grade service that can easily scale to support changes in user demand.

    Available in two pricing plans:

    • Essentials: This plan contains all features offered by Dialogflow Standard Edition, plus enterprise-ready quotas for all features except knowledge connectors.

    • Plus: This plan contains all features offered by Essentials, plus enterprise-ready quotas for knowledge connectors. Each request from an Enterprise Plus agent performs the regular intent recognition and entity extraction, as well as a knowledge connector search.

To change the edition for an agent, see Agent settings. The following tables provide a summary comparison for editions by agent type. For details, see Pricing and Quotas and Limits.

Standard Edition Enterprise Edition
Essentials Plus
Text Production-ready quota
Free
Production-ready quota
$0.002 per request
Production-ready quota
$0.004 per request
Audio input
(also known as speech recognition, speech-to-text, STT)
Limited quota
Free
Production-ready quota
$0.0065 per 15 seconds of audio
Production-ready quota
$0.0085 per 15 seconds of audio
Audio output
(also known as speech synthesis, text-to-speech, TTS)
Limited quota
Free
Production-ready quota
$4 to $16 per million characters
Production-ready quota
$4 to $16 per million characters
Knowledge Connectors (Beta) Limited quota
Free
Limited quota
Free
Production-ready quota
Free
Sentiment analysis Not available Unlimited quota
$0.25 to $1.00 per 1,000 requests
Unlimited quota
$0.25 to $1.00 per 1,000 requests
Mega agent (Beta) Limited quota
Free
Unlimited quota
$0.002 to $0.006 per request
Unlimited quota
$0.002 to $0.006 per request
Dialogflow phone gateway (Beta)
Includes audio input and output.
Toll-free number not available
Limited quota
Free
Production-ready quota
$0.05 to $0.06 per minute
Production-ready quota
$0.065 to $0.075 per minute
Service Level Agreement None SLA
Support Community support and via email Eligible for Cloud Support packages with committed response times for supporting production applications
Terms of Service Dialogflow Standard Edition ToS Google Cloud Platform ToS