Google Cloud for banking

Accelerate customer engagement, automate middle and back-office operations, and strengthen financial and operational risk management.

Wells Fargo is using Google Cloud AI to empower its workforce with agentic tools.
Learn how Wells Fargo is using Google Cloud AI to empower its workforce with agentic tools.
The ROI of AI for financial services

The ROI of AI in financial services

A survey of 556 senior financial services leaders reveals how generative and agentic AI are delivering value today—driving growth, reducing costs, and mitigating risk.

Drive growth by transforming your banking value chain

Create new AI powered experiences, improve personalization and marketing efficiency, and unify disparate systems for a holistic view of your data.

Customer Engagement Suite powered by Google AI

Solution spotlight: Customer Engagement Suite with Google AI

The Customer Engagement Suite uses Google AI to transform customer and agent experiences, delivering personalized, human-like conversational engagement across all channels for seamless, end-to-end service.

Google AI propels marketing from creative development to content generation to insights. Gemini, Imagen, and Veo models accelerate personalized content creation—whether copy, image, or video—boosting productivity, conversions and brand loyalty.

The Analytics Data Platform with BigQuery unifies disparate data across your bank, accelerating AI-driven insights and freeing up employees to focus on strategic, value-added work.

Monzo: Rethinking banking using data-driven insights.

Monzo: Rethinking banking using data-driven insights.

Go deeper into solutions for banking:

Reimagine distribution, financial advice, and guidance

Create new AI powered experiences, improve personalization and marketing efficiency, and unify disparate systems for a holistic view of your data.

Customer Engagement Suite powered by Google AI

Solution spotlight: Customer Engagement Suite with Google AI

The Customer Engagement Suite uses Google AI to transform customer and agent experiences, delivering personalized, human-like conversational engagement across all channels for seamless, end-to-end service.

Google AI propels marketing from creative development to content generation to insights. Gemini, Imagen, and Veo models accelerate personalized content creation—whether copy, image, or video—boosting productivity, conversions and brand loyalty.

The Analytics Data Platform with BigQuery unifies disparate data across your bank, accelerating AI-driven insights and freeing up employees to focus on strategic, value-added work.

Monzo: Rethinking banking using data-driven insights.

Monzo: Rethinking banking using data-driven insights.

Go deeper into solutions for banking:

Transform middle and back office operations, modernize legacy systems, and accelerate software development.

Deutsche Bank is gaining a competitive edge in financial services with DB Lumina, their AI-powered research agent built with Gemini and Vertex AI.

Customer feature: Deutsche Bank is gaining a competitive edge in financial services with DB Lumina, their AI-powered research agent built with Gemini and Vertex AI.

Banks are modernizing core systems on Google Cloud by building new cloud-first digital banks or iteratively transforming existing ones to improve agility, resiliency, and competitiveness.

Gemini Enterprise maximizes employee productivity with multimodal search across all financial data—from loan applications to regulatory filings—to achieve faster customer insights, strengthen fraud defenses, and improve risk evaluation. AI agents can automate routine processes, processing vast amounts of multimodal assets—like documents, images, or audio—streamlining workflows, and reducing costs and errors.

Leveraging Vertex AI, banking organizations accelerate business speed and agility with an unified, scalable platform for the entire AI lifecycle. It propels innovation through pre-built models, automated tools like AutoML, and access to generative AI capabilities, lowering the barrier to entry and allowing developers to build, test, and deploy AI products more quickly and efficiently.

Increase developer productivity with Gemini Code Assist. Automate tasks like code generation, troubleshooting, and testing. It simplifies operations, allowing developers to focus on critical design, adhering to banking industry compliance, and reducing risk.

Alpian’s use of generative AI gives us a glimpse of the future of banking.

Go deeper into solutions for banking:

Alpian’s use of generative AI gives us a glimpse of the future of banking.

Go deeper into solutions for banking:

Protect your sensitive data and operations, detect and investigate financial crime, and automate regulatory, finance, and risk reporting.

Customer Spotlight: Intesa Sanpaolo manages evolving financial risk at speed with Google Cloud’s data analytics and AI.

Banks leverage Financial Reporting and Risk Modeling to streamline and automate regulatory, finance, and risk reporting. Specialized, high-performance compute can process large volumes of financial data, providing speed and reliability to make regulatory reporting more scalable, repeatable and secure.

Google Unified Security equips firms with advanced threat intelligence and modern SecOps capabilities required to navigate the evolving cyber threat landscape and protect critical assets and operations. It features an AI-powered Sec Ops platform, Google Threat Intelligence, and Mandiant expertise, all running on a planet-scale security fabric.

Commerzbank builds security into the foundations of its cloud operations, automating tasks with Google Cloud while boosting efficiency.

Commerzbank builds security into the foundations of its cloud operations, automating tasks with Google Cloud while boosting efficiency.

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Google Cloud AI is uniquely positioned to support banking organizations

Empower teams with Gemini to improve productivity and business outcomes. Like humans, Google AI doesn't just understand words, but also images, videos, and sounds. This technology allows businesses to get a much richer understanding of information, leading to better decision-making, more efficient operations, and more personalized consumer experiences.

Learn more about Gemini

Leverage Google's decades of search expertise to unlock deeper insights and streamline workflows, going far beyond mere information retrieval. 

Infuse Google-quality search into both employee and customer experiences to drive stronger retention and engagement. Employees can use AI to quickly locate the exact data they need, regardless of whether it's in a document, spreadsheet, or presentation. Alternatively, customers can find answers more quickly with AI-powered search across banking apps and websites. This improves productivity, and helps both employees and customers make better-informed decisions. 

Learn more about Vertex AI Search

Google Cloud offers a secure and integrated platform built for banking industry compliance, providing governance and choice, and protecting enterprise and customer data while you innovate.

Build, deploy and scale your solutions with Gemini and Google Cloud's flexible, end-to-end platform, Vertex AI. Work with any model, connect to any data, and accelerate innovation without limitations.

Learn more about Google AI

Google’s security strengths are your powerful security advantages: built-in, AI-driven protection that uses our vast global threat intelligence to detect, prevent, and respond to threats at scale. Secure your business on our secure-by-design cloud platform and leverage Google Security Operations and Mandiant expertise for proactive, accelerated defense, investigation, and response.

Innovate faster with our AI solutions to build, deploy, and manage AI applications. Our sovereign AI solutions are designed to empower governments and enterprises with unparalleled data residency and administrative access controls over your AI deployments.

Learn more about:

Google Unified Security

Sovereign Cloud

Compliance offerings for financial services

Facilitate and accelerate your AI and cloud journey by engaging with specialized financial services experts.

Learn more about Google Cloud partners for financial services

Google Cloud AI platform

See how leading banking institutions innovate with Google Cloud AI

Resources to help accelerate your AI and cloud journey

Explore Google Cloud products driving transformation in banking

  • ISO/IEC 27001
  • ISO/IEC 27017
  • ISO/IEC 27018
  • SOC 2
  • FISC Japan
  • PCI DSS

Frequently asked questions

What makes Google Cloud suitable for regulated financial services institutions?

Google Cloud for financial services offers robust security, comprehensive compliance certifications, and tools for data sovereignty and privacy, built on decades of experience securing Google's own global operations. We partner closely with customers and regulators to meet stringent financial services requirements.

How does Google Cloud help financial services institutions within the banking industry leverage AI responsibly?

We provide enterprise-ready platforms like Vertex AI with built-in governance controls, grounding features to improve accuracy, and explainability tools, and operate under strict AI Principles. Our model risk management (MRM) guidance helps apply risk frameworks to Gen AI.

How does Google Cloud Storage ensure my data privacy with AI?

Customers always own their data. When using Vertex AI, your proprietary data used for fine-tuning is kept private and is not used to train Google's foundation models. Robust controls protect data confidentiality.

What are AI Agents, and how can they help my business?

AI agents are software systems that understand goals and act autonomously (or semi-autonomously) to complete tasks. They can boost employee productivity, enhance customer experiences, automate complex workflows, and unlock data insights, driving efficiency and growth.

Let’s start building your tomorrow, today.

Tell us what you're solving for. A Google Cloud expert will help you find the best solution to accelerate your AI journey and achieve your business goals.


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