Google Cloud for banking

Stay nimble and shift to changing customer demands and market challenges.

Innovate by redesigning omnichannel customer experiences, transforming data and analytics for smarter decision-making, better managing risk and fraud, and improving operational efficiencies.

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Unlock your bank’s wow potential

8 of the top 10 banks trust Google Cloud to modernize their core operations, transform data and analytics, and accelerate time to insights.

Transforming the financial services value chain with a data-first strategy

Eight solutions to creating more delightful customer experiences.

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Solutions

Transforming banking operations.

Deliver exceptional, natural customer interactions with expert assistance for complex cases.

Contact Center AI

Customer experience and growth

Drive personalized, privacy-centric, omnichannel customer experiences and predictive marketing.

Customer Data Platform (CDP)

Customer experience and growth

Seamlessly deliver relevant contextualized services within any partner offering to customers.

Embedded finance APIs

Customer experience and growth

Increase operational efficiency, support your security goals, and accelerate the adoption of cloud services by deploying SWIFT components.

SWIFT on Google Cloud

Operational and cost efficiency

Efficiently calculate and simulate VaR at scale, in real time or on demand.

HPC for Value at Risk (VaR)

Operational and cost efficiency

Automate and streamline your regulatory reporting with cloud-based architecture and granular data.

Regulatory Reporting Platform

Risk and regulatory

Use in-stream analytics to detect anomalies within time series data.

Time series anomaly detection

Risk and regulatory

Solve for today’s analytics demands and seamlessly scale your business by moving to Google Cloud’s modern data warehouse.

Data warehouse modernization

Operational and cost efficiency

Retail, commercial, and investment banks thrive with Google Cloud

See how banks around the world are transforming and achieving growth, reducing costs, gaining operational efficiencies, and managing risk. Dive into more customer case studies.

KeyBank moved its primary platforms and applications onto Google Cloud to create personalized digital banking experiences.

Digital banking

HSBC applied AI-powered speech-to-text technology to convert spoken combinations of Cantonese and English.

Call center experience

Scotiabank is moving sensitive workloads to Google Cloud while giving customers predictive banking experiences.

Personalized banking

Deutsche Bank is using Google Cloud to deliver new, innovative products and services by unifying data and enabling more intelligent use of data.

Data insights at scale

BBVA analyzed large datasets to create new apps supporting customer financial wellness while transforming its cybersecurity strategy.

Data insights at scale

ANZ Bank, is enhancing its end-to-end financial risk and regulatory reporting processes and data modeling with Google Cloud.

Risk and regulatory reporting

Monzo optimizes product development with zero-maintenance, using high-powered BI analytics based on Google BigQuery and Google Cloud.

Business intelligence

OneUnited Bank created personalized customer experiences and scaled its contact center interactions by pairing Contact Center AI with existing tech.

Customer experience

Citigroup combines Google Cloud’s ML and data analytics to build conversational UIs that provide superior client experiences.

Connected interactions

Security and compliance: build confidence with multi-layered security

Protect your sensitive data—including customer personally identifiable information (PII), transaction data, and payment card details—through identity management, network security, threat detection and response.

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Google Cybersecurity Action Team (GCAT) Compliance resource center

Drive innovation and scale

Modernize apps and get real-time insights

Migrate and modernize your infrastructure to eliminate IT management demands, drive efficiency, reduce costs, quickly understand customer needs and journeys, and deliver services in real time.

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Enhance digital experiences with connected interactions

Accelerate open banking delivery, embed services in non-financial products your customers already use, and deliver better loan and contact center experiences.

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Prevent fraud and manage risk

Mitigate fraud, protect customer data, efficiently analyze and simulate risk, and predict credit risk and customer life cycle value.

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Simplify regulatory reporting

Leverage granular data and cloud-based architectures to reimagine and scale your regulatory, finance, and risk reporting.

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