Troubleshoot errors from the Looker connector

This page covers the following topics about the Looker connector in Looker Studio:

Looker connector error messages and suggested resolutions

You may encounter the following errors when using the Looker connector in Looker Studio:

Issue Resolution
Looker Studio displays the following error message: Authorization Required Authorize the Looker connector to link any necessary accounts, as described in the View and interact with Looker data on a Looker Studio documentation.
Looker Studio displays an HTTP 400 error
Looker Studio displays the following error message: Cannot connect to a Looker instance
  • Confirm that the Looker instance URL is correct and that there are no trailing spaces.
  • The Looker connector is valid only for specific configurations and versions of Looker instances.
  • Looker (original) instances that have the Enable Allowlist feature enabled may require special setup — Contact Support.
  • Confirm that the API Host URL in the Looker instance is configured properly.
Looker Studio displays the following error message: No Explores found Select a different Looker model.
Existing report charts are broken
  • Confirm that the Looker Studio connector is enabled in the Looker instance.
  • Looker instances that have the Enable Allowlist feature enabled may require special setup — Contact Support.
  • Confirm that the API endpoint for the Looker instance is configured properly.
Looker Studio displays an error when trying to fetch Explore data Contact Support or visit the Looker Studio Community.
Charts don't render on a downloaded report Ask your Looker admin to grant you download_with_limit or download_without_limit permissions on the data source's (that is, the Looker Explore's) underlying LookML models. This permission is available only for Looker Studio Pro users.
Charts don't render in the exported file Ask your Looker admin to grant you download_with_limit or download_without_limit permissions on the data source's (that is, the Looker Explore's) underlying LookML models. This permission is available only for Looker Studio Pro users.
Charts don't render in the scheduled report delivery If you own the report delivery, you have insufficient Looker permissions to view at least one of the models that are referenced in the delivered report. Ask your Looker admin to grant you schedule_look_emails permissions on the data source's underlying LookML models. This permission is available only for Looker Studio Pro users.

If you are a report recipient and receive this message, notify the sender of the report.
Looker Studio displays the following error when downloading a report:

Due to lack of permissions, some charts using Looker models will not download. Ask your Looker admin to grant permissions.		 Ask your Looker admin to grant you download_with_limit or download_without_limit permissions on the report's underlying LookML models. This permission is available only for Looker Studio Pro users.
Looker Studio displays the following error when scheduling a report delivery:

Due to lack of permissions, some charts using Looker data will be missing from your scheduled report. Ask your Looker Admin to grant permissions. 		Ask your Looker admin to grant you schedule_look_emails permissions on the report's underlying LookML models. This permission is available only for Looker Studio Pro users.
Looker Studio displays the following error on the list of report schedules:

Some Looker data may be missing from your report deliveries. Ask your Looker admin to grant permissions to deliver all data in this report.		 Ask your Looker admin to grant you schedule_look_emails permissions on the report's underlying LookML models. This permission is available only for Looker Studio Pro users.

Report a problem

Report problems with the Looker connector to the Support team.

If you're a Looker Studio Pro customer and experience problems that are related to Looker Studio features other than the Looker connector, contact Cloud Customer Care.

If you're using the free version of Looker Studio, post your question or issue in the Looker Studio Community.